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    Best Western Royal Plaza Hotel & Trade Center

    181 Boston Post Rd W, Marlborough, MA 01752-1840
    +1 855-615-8313
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    24/12/2017 25/12/2017
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    US$106
    US$95
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    Traveller (72)
    Room & Suite (25)
    Dining (9)
    Overview
    • Excellent38%
    • Very good25%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
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    Offers from Best Western Royal Plaza Hotel & Trade Center
    Special Offer: BOOK DIRECT & SAVE
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (814)
    There are newer reviews for Best Western Royal Plaza Hotel & Trade Center
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    11 - 15 of 802 reviews

    Reviewed 4 weeks ago

    Warn your children that the restaurant manager has a short temper and will share his frustration in the dining area in front of the people eating. Our room did not have a fridge. Location was good. The hotel and restaurant employees were good also.

    Review collected in partnership with Best Western
    Thank 79louisp
    Reviewed 7 November 2017

    Courteous front desk had bookedwrong night .front desk fixed the night and rate. On phone helped me w accessible issue and fantastic accessible set up and service. Bkfst was great. Excellent spread at Mac's.More

    Review collected in partnership with Best Western
    Thank desdirata
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 9 November 2017

    We apologize for booking the wrong night, but are pleased the issue was resolved as needed. Thank you for taking the time to review our hotel! We are so glad you had a 5 star experience. Our hotel is committed to providing a complimentary breakfast...More

    Reviewed 6 November 2017

    Friendly staff, clean rooms, good food, nice place! The food for the conference was good though I'd prefer the chicken to be grilled without breading sauce and cheese. Wish they had some IPA on tap. But really all that matters is friendly staff and a...More

    Review collected in partnership with Best Western
    Thank C6189DCkatem
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 9 November 2017

    Thank you for your 5-star review! I am so pleased that you had such a positive experience at our hotel. We are committed to our guests having an enjoyable stay in clean, comfortable rooms with friendly staff, and are glad that you found that to...More

    Reviewed 6 November 2017

    The room was clean and spacious. The hotel was dated. The door would not close in bathroom in the fitness room. This is ridiculous. The restaurant did not offer non pork meat items in the breakfast menu. The staff was very nice both at the...More

    Thank mamamurf
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 7 November 2017

    Thank you for taking the time to review our hotel! We appreciate your feedback and will be looking into the issue with the fitness room bathroom. We strive to make each stay enjoyable for our guest and we are happy you found our staff friendly....More

    Reviewed 3 November 2017

    Rooms are clean but dated. Staff friendly and helpful(except night bartender). Value for the $ pretty good. Nice breakfast buffet. I would stay again because of the hotel's location for my business needs and closeness to training center I was attending. There are a lot...More

    Review collected in partnership with Best Western
    Thank stevenkK8559TQ
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 7 November 2017

    We appreciate you taking the time to review our hotel! We are glad you found the rooms clean and the staff helpful! We will look into your feedback regarding our night bartender. Best Western’s signature breakfast is a staple of our hotel that we always...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$91 - US$177 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Marlborough
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 431
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Expedia, Priceline, Booking.com, Travelocity, Hotwire, Orbitz, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Best Western Royal Plaza Hotel & Trade Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Marlborough
    • Also Known As
    • Best Western Royal Plaza Hotel And Trade Center ,
    • Best Western Royal Plaza Hotel & Trade Marlborough ,
    • Marlborough Best Western ,
    • Best Western Marlborough
    Add Photo Photos
    Traveller (72)
    Room & Suite (25)
    Dining (9)
    Pool & Beach (1)
    Hotel & Grounds (58)
    Business Centre & Event Rooms (4)
    Bathroom (3)
    Nearby
    Nearby HotelsSee all 12 hotels in Marlborough
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lordthunder
    4 January 2017|
    AnswerShow all 5 answers
    Response from rickskinner60 | Property representative |
    When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to... More
    0
    Votes
    tobyybarra
    3 November 2016|
    AnswerShow all 4 answers
    Response from rickskinner60 | Property representative |
    Thanks for the question. You would need Interchange 11A off of the MASS PIKE (Rt. 90). Then just take I-495 North. We look forward to having you stay with us! -Rick
    0
    Votes
    Marcia S
    28 March 2015|
    AnswerShow all 3 answers
    Response from Brian D | Reviewed this property |
    I don't think this is the BW you are remembering. When u enter this BW you come into a huge open atrium that is often set up for private events like trade groups.
    1
    Vote
    Room Tips
    "Our room was almost at the end of the hall so it was quiet there. I imagine it was noisier by the elevators."
    Read review
    "I've stayed in various rooms which were all great."
    Read review
    "Noise was never an issue, there really aren't any "views" to speak of so no matter which side..."
    Read review
    "Didn't spend the night"
    Read review
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