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Best Western Royal Plaza Hotel & Trade Center

TripAdvisorUS$129*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$148*
US$129*
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US$139*
US$139*
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Best Western Royal Plaza Hotel & Trade Center
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709 Reviews from our TripAdvisor Community

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Showing 697: English reviews
Marblehead, United States
Reviewed 10 April 2017

A very good stay over all. If you go here for a event. Ask not to stay in the rooms next to the elevators. People get very rowdy and are loud. If you need a good nights sleep this is not the room for you.

Review collected in partnership with Best Western
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Helpful?
Thank David G
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this review

We apologize if you were disrupted by the groups near the elevator. We pride ourselves on our guestrooms providing quiet, restful accommodations to our guests, and recommend if you ever experience anything like this at our hotel again, let the front desk know immediately so we can do everything in our power to remedy the situation. We’re here to make...

Newport, United States
Reviewed 10 April 2017

I attended the Supermegafest 2017 with my 14 year old daughter. The room, the décor, the staff were WAY above par. The breakfast buffet was incredible and appealed to every want or need. The Supper buffet on the main area of the hotel was incredible as well. The room was apportioned well, and the place was clean, neat and showed...

Review collected in partnership with Best Western
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Helpful?
Thank rodneyp637
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this review

Thank you for sharing your five-star review! Super Megafest is such a fun and unique event, and we are honored to be the host. We are so pleased to know the accommodations were perfect for you and your daughter. For those attending events onsite, staying with us makes the entire process simpler and more rewarding. Our free wifi, complimentary breakfast,...

Reviewed 6 April 2017

it's alright as hotels go. Location is ideal for business travelers. Noisy hall ways and thin walls. Can hear water running all times of the night. Key needs to be redone all the time. The breakfast is quite nice and varied. Jitney service to the trade center is handy.

Review collected in partnership with Best Western
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Helpful?
Thank janehW8579HE
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this review

We are sorry we did not exceed your expectations during your recent visit to our hotel. Noise is typically not an issue with our guests, and we apologize you experienced this. In the event our guests have any inconvenience, we invite them to notify us right away so we can attempt to remedy the situation. If you are ever in...

New York, United States
Reviewed 6 April 2017

I have stayed at this Hotel for years. The staff is what makes this Hotel worth staying at. They make you feel like it is your home. They are friendly, courteous and always there to assist you. For these reasons I would recommed this particular Best Western.

Review collected in partnership with Best Western
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Helpful?
Thank warrenp937
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this review

Welcome back! At our hotel, guests are like family, so we love seeing repeat guests come through our doors. Our guests know their experience will be consistent: helpful staff, comfortable accommodations, and the amenities you want, like free wifi, complimentary breakfast, a heated indoor swimming pool, and free parking. It’s our promise, and we’re so happy to have been your...

Swedesboro, New Jersey
Reviewed 28 March 2017 via mobile

I stayed hear back in February on a convention and the staff was great and now I'm up this area on business and I decided to stay again and have no regrets the staff hear is great they go out of there way to be friendly and helpful from Jeff in the dining area great guy to Deb who runs...

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Helpful?
Thank hogsol
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this review

Welcome back! We are so pleased to know your experience in February encouraged you to stay with us again. Our guests know they can consistently expect great service and comfortable lodging at our hotel, and it keeps them coming back! We will pass your praise on to Jeff and Deb, and hope you will continue to stay with us when...

Leominster, MA., United States
Reviewed 27 March 2017

The hockey tournament 'that was going on with the 'young' boys running up and down the halls and the elevators and knocking on the door to our private meeting room during our gathering WAS NOT APPRECIATED! No control was ever seen by parents to any degree to have these boys show SOME respect for the other guests staying at the...

Review collected in partnership with Best Western
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Helpful?
Thank 945cynthiat
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this review

We sincerely apologize for what you experienced at our hotel regarding the hockey tournament teams. This is highly irregular, as we work to provide a peaceful and respectful experience for all our guests. We hope you will give us another chance to provide you with accommodations in the future. Rick Skinner General Manager

here and there, United States
Reviewed 26 March 2017

very nice. good location. easy check in and check out. recommend if you are looking to stay in the area. close to places to grab some grub also. the only thing that i did not like was that i had to fill in this box with 200 or more characters.

Review collected in partnership with Best Western
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Helpful?
Thank chrisjV1907YI
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this review

Thank you for letting us know about your five-star experience at our hotel. Our hotel is a great option for those looking for convenient, affordable lodging in the area. We look forward to providing you with another enjoyable, memorable experience in the future! Rick Skinner General Manager

Connecticut
Reviewed 20 March 2017

On business check-in and out was prompt. Staff is courteous and helpful. Restaurant should not be overlooked, the service is just fantastic. The room was clean and aesthetic, and this hotel offers easy access to major roads in all weather.

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Helpful?
1Thank B_Dubya1016
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this review

We know business travelers are looking for quick and efficient service that meets their expectations, and we deliver! From the courteous care of our staff to our budget-conscious amenities like free wifi, free parking and complimentary breakfast, we’ve got your needs taken care of. Thank you for sharing your five-star experience with us! We invite you to choose our hotel...

Reviewed 17 March 2017 via mobile

The staff was great and was very accommodating. The hotel could use an update but I'm sure it's difficult due to being busy. Rooms were clean, great sized rooms. The breakfast buffet could use more variety but the staff was again very attentive and quick.

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Helpful?
Thank Brandy W
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this review

We are so pleased to know our staff made such an impression on your recent visit. Our guests are our priority, and its nice to know it shows. Thank you for your feedback on updating our property. We are always looking for ways to improve our guest experience. Join us again the next time you’re in the area! Rick Skinner...

United States
Reviewed 10 March 2017

Clean and adequate rooms, though room had 2 full sized beds rather than queens. There was a lack of staffing which caused waits to check in and out. Had to search for server to get a drink in the lounge late afternoon/early evening and they weren't even prepared to do so when I finally got their attention. The title says...

Review collected in partnership with Best Western
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Helpful?
Thank williambR5453TF
rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade Center, responded to this review

I apologize that your experience at our hotel did not meet your expectations. Our friendly and attentive staff are the pride of our hotel, and I am sorry you did not feel that way during your time here. We invite you to join us again in the future and give us another chance to exceed your expectations. Rick Skinner General...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge

Additional Information about Best Western Royal Plaza Hotel & Trade Center

Address: 181 Boston Post Rd W, Marlborough, MA 01752-1840
Region: United States > Massachusetts > Marlborough
Price Range: $189 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Royal Plaza Hotel & Trade Center 3*
Number of rooms: 431
Reservation Options:
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Also Known As:
Best Western Royal Plaza Hotel And Trade Center
Best Western Royal Plaza Hotel & Trade Marlborough
Marlborough Best Western
Best Western Marlborough
Hotel Style:
#3 Business Hotel in Marlborough
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Royal Plaza Hotel & Trade Center staff and other travellers.
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Questions? Get answers from Best Western Royal Plaza Hotel & Trade Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noise was never an issue, there really aren't any "views" to speak of so no matter which side you were on you were fine.”
C7224NDlindad, 31 Jan 2017 | Read review
“Didn't spend the night”
jal454, 17 Nov 2016 | Read review
“Not all rooms are equipped the same. Be sure to check on the items you feel are important.”
O4896VElarrys, 9 Oct 2016 | Read review
“the higher floors are quiter”
mikelO3599BY, 30 Sep 2016 | Read review
“our room was at end of corridor and the hallways on floor 5 were very hot”
broadchannel8, 21 Jul 2016 | Read review
5 of 5
TripAdvisor
US$129* /night
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Expedia.comUS$139
PricelineUS$139
HotelQuicklyUS$148
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*Disclaimer
Prices are for 1 room, 2 adults
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