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Embassy Suites by Hilton Boston Marlborough

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Embassy Suites by Hilton Boston Marlborough
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729 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Boston Marlborough
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Showing 716: English reviews
Portsmouth, New Hampshire
Reviewed 20 July 2016

Hotel was very clean and staff was incredibly helpful. All throughout the trip the staff went above and beyond to make sure we had a great experience at the wedding we were attending. Complimentary breakfast was great with lots of options and our after party was phenomenal.

Review collected in partnership with Embassy Suites Hotels
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Thank 488caitlyn
Framingham, Massachusetts
Reviewed 20 July 2016

The concierge was amazing, Saturday night and Sunday morning. We had a small birthday party /sleepover for our twins. Heated swimming pool with outdoor patio was primary entertainment, but they had a decent game room also. Upon request, they gave us a scavenger hunt for the kids, challenging but fun. The kids won a candy bar from the gift shop....

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Thank Donna M
Florida
Reviewed 19 July 2016

We selected this hotel because it was conveniently located next to a bunch of different places that we had to drive to. We were in MA touring colleges with our sons. My husband and I both went to college in Worcester so we know the area very well. We also got a chance to visit with some family when we...

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Thank CMC2010
Baltimore, United States
Reviewed 18 July 2016

The rooms are on the small side. The hotel seems in need of some updating. The noise from the adjoining rooms, many who had their doors propped open, was constant until about 1 a.m. Guests seem to feel the atrium area was an extension of their rooms. Sports teams seem to stay here and there are a lot of young...

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Thank Anne P
Whitehouse Station, New Jersey
Reviewed 16 July 2016

I stayed at this hotel before during my business travel. Have always been placed in a Hiltons honors room this day I was not. Incidentally placed in a smoker's room. HHonors program wasn't taking in consideration.

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Thank Michele R
Dallastown, Pennsylvania
Reviewed 11 July 2016

Needed a Pet Friendly place to stay while traveling to Maine. This hotel fit our needs in every way. Rooms were older decor but clean and comfortable, staff was very friendly, evening reception was nice, complimentary, cooked to order breakfast was excellent. What we got fit our needs in every way. When taking our next trip to Maine with our...

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Thank Tom W
Shelton, Connecticut
Reviewed 11 July 2016

Sad to say, but my experience at this hotel was not the best. When we got there were had asked and were told previously that we would be able to be in the room next to our friends as we were all there for a wedding. I was assured my room would be, but instead of being right next door...

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Thank mommanesky
Marlborough, MA, United States
Reviewed 10 July 2016

The employees at the Embassy Suites are well trained and helpful. I love staying at this property because 15 restaurants are within short walking distance. Unfortunately management at this property must have had some sort of a stupid fit. Embassy Suites offers a free breakfast with cooked to order eggs and decent sections of other items. I had changed over...

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Helpful?
Thank David E
David L, Director of Sales at Embassy Suites by Hilton Boston Marlborough, responded to this review

Dear David E, Thanks for taking the time to share with us as we appreciate the feedback. Thanks also for the kudos on the staff and our location. I can't attest to the management having had a stupid fit but would like to address a couple of your concerns. While we no longer have the trays readily available, simply ask...

Reviewed 10 July 2016

Very pleasantly surprised by our first stay at Embassy Suites. Great rooms, but why double beds instead of queens? With older kids this is a real issue for us now. Still a great place though and we wished we could stay longer. And what a great breakfast buffet, with such friendly staff!

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Thank Kristen K
Placentia, California
Reviewed 8 July 2016

We had a great experience at this hotel. The breakfast was awesome and any problems were quickly fixed. The staff even had printed directions for three different morning walks in the surrounding area.

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Thank Kathy B

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Boston Marlborough

Address: 123 Boston Post Rd W, Marlborough, MA 01752-1840
Region: United States > Massachusetts > Marlborough
Price Range: $185 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Boston Marlborough 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Embassy Suites Marlborough
Marlborough Embassy Suites
Hotel Style:
#2 Business Hotel in Marlborough
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Boston Marlborough staff and other travellers.
4 questions
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Questions? Get answers from Embassy Suites by Hilton Boston Marlborough staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you do decide to stay here, the 3rd floor of the rear building is actually the ground level, making it more accessible for parking.”
  • The door stop.
  • The thin mattress on the fold-out. They make much better ones than this, obviously.
  • Peeling wallpaper/paint.
  • Vent in bathroom. Didn't run...no switch to make it run. Covered in dust.
  • Hard to see, but stains on the mirrored closet door in the bedroom.
  • Sprinkler in ceiling
  • Mold on the tub.
  • Peeled stain? I don't know what this was on the door.
 of 5 bubbles TomCT714, 23 Jan 2017 | Read review
“Higher floors on the courtyard side are quieter.”
 of 5 bubbles B2008MJdenisem, 17 Jan 2017 | Read review
“Ask for a higher floor (there are only 5 floors)”
 of 5 bubbles Loveagreatvacation, 9 Dec 2016 | Read review
“If someone is sleeping on the sofa bed, be aware that the door between the living area and bedroom is slatted.”
 of 5 bubbles Greenwood_721, 28 Nov 2016 | Read review
“6th floor new wing are quiet”
 of 5 bubbles MichaelT811, 26 Nov 2016 | Read review
5 of 5