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Holiday Inn Hotel & Suites Marlborough

Expedia.comUS$112*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$112*
US$112*
US$112*
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Holiday Inn Hotel & Suites Marlborough
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208 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Start your review of Holiday Inn Hotel & Suites Marlborough
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Bangor, Maine
Reviewed 1 week ago

We opted for probably the cheapest room, but were rather surprised at the lack of amenities - mainly LIGHT! Only one bedside lamp, so one of us didn't get to read. No overhead light. No lamp on the work table. Luckily my laptop has back-lit keys so I was able to use the computer after dark. Restaurant was OK. Wife...

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Helpful?
Thank Greybeard3
Brunswick, Maine
HOTEL’S FAVOURITE REVIEW
Reviewed 13 December 2016 via mobile

I checked into the Holiday Inn and was treated by a very warm and welcoming front desk staff, Caraleigh, Dafanie and Roy were just great. We were traveling with a large group and they handled the check in like true professionals, and were very warm to every guest. The rooms were very comfortable and well maintained. The bed was very...

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Helpful?
1Thank Scott H
About Hotel's Favourite Review
Nicole S, Front Office Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

Dear Scott H, Thank you for taking the time to respond to your recent stay with us. I am pleased that our staff made such a great impression for you and your group and that the rooms were comfortable and well maintained! We have passed your review on to our team to continue to motivate and inspire them. We appreciate...

Gray Maine, United States
Reviewed 1 week ago

Nice clean room, quick check-in and very friendly staff. We will be staying there again. The breakfast was good and we had a large comfortable room. Bryan was great when he checked us in. Highly recommended for the price.

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Helpful?
Thank 374earlg
Reviewed 3 weeks ago via mobile

Bryan ar the front desk was the man he had a perfect customer service at the time of check in and check out he made sure mine and my wife's stay was the best best and it was my first time here it was the final weekend I got to spend with my wife before I left for work in...

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Helpful?
Thank Arthur V
Colorado
Reviewed 14 April 2017

I stay at this property semi-regularly when visiting a company branch in Marlborough, and I've always had great experiences with the staff, especially when checking in late at night. Location is convenient to 495, as well as plenty of shopping and food options. The lounge has a great beer selection, and the food is tasty and uncomplicated. I would recommend...

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Helpful?
Thank Tiffany I
Nicole S, Front Office Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

Dear Tiffany I, Thank you for choosing to stay with us and for sharing your experience. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. It is so nice to hear that your experience with us is always great. I am also...

Reviewed 27 March 2017

The room met my basic requirements: clean, hot water, comfortable bed (mattress pad was abysmal). Staff was always outgoing and friendly. I only took advantage of the breakfast on my last morning. The two gentlemen who assisted me were Jamison and Andrea. They should be commended for their hustle. They were actually understaffed and having to do everything from seat...

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Helpful?
Thank Marianne W
Kennett Square
Reviewed 22 March 2017

There is only a desk chair (with no armrests) and the bed, a very small desk (24x42) and that’s about it. There is a tv stand with two drawers (one with a broken handle), no fridge, no suitcase stand, no outlet on the desk. And that’s it. I asked at the front desk and was told the reason was the...

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Helpful?
Thank questcarlin
Nicole S, Front Office Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

Dear questcarlin, Thank you for choosing to stay with us and for taking the time to provide feedback about your recent experience. I would like to start by apologizing to you for not meeting your expectations during your stay with us. We strive to make each stay as pleasant and comfortable as possible, and we are truly disappointed that we...

Massachusetts
Reviewed 21 March 2017

We only stayed one night at this hotel. Great location, right off the highway and close to Panera, Dunkin Donuts, Chipotle and Solomon pond mall. The hotel was pretty quiet. Beds are comfortable, good WIFI, coffeemaker in the room, rooms are clean. My only complaint was that we were given a room with a really LOUD heating/air venting system. After...

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Helpful?
Thank k2boston
Nicole S, Front Office Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

Dear k2boston, Thank you for taking the time to share your recent experience with us and for choosing to stay with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations which caused a restless uncomfortable night. I...

Reviewed 20 March 2017

I stayed only for two nights and the place was jumping! It was a busy weekend with hockey players and a young girls team, yet the staff was quite pleasant and went out of their way to help me out. Luvia, Bryan and the gal managing the breakfast station (sorry I forgot her name) were all very professional and helped...

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Helpful?
Thank Patricia A
Nicole S, Front Office Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

Dear Patricia A, Thank you for sharing your experience at the Holiday Inn & Suites Marlborough. As a valued guest, we appreciate your feedback and are pleased to hear that you had a great stay. We appreciate your taking your time to recognize Luvia, Bryan, and Terry for their hard work and dedication, that is very kind of you to...

Portland , Maine
Reviewed 14 February 2017

This is the only place to stay when in the area , great people , take care of all your needs , treat you like family , not just a guest. The bar /restaurant is comfortable , good food and great service.

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Helpful?
Thank Portland_MaineHowie
Nicole S, Front Office Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

Dear Portland_MaineHowie, Thank you for choosing to stay with us at the Holiday Inn & Suites Marlborough and for responding to your experience. With a commitment to provide superior customer service, we take great pride in serving your needs and are pleased to hear that we have met your expectations. We are very happy that our staff made such an...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Bordering on the MetroWest region of the State, the smoke-freeHoliday Inn Hotel and Suites in Marlborough is at the Crossroads of New England in central Massachusetts. Situated on Rt. 495, minutes from Route 290 and the Mass Pike, Route 90, the hotel is surrounded by industry leaders in the fields of bio-tech, high-tech, finance and defense.We offer 153 well-appointed rooms and 20 spacious two-room suites. Suites feature a kitchenette, dining area, living room, and a king bedroom. Standard rooms include our kings and rooms with 2 double beds. Whether traveling for business or with family, our rooms are designed to fit your needs. Our 2nd and 3rd floor rooms are completely renovated with the rest of our rooms and suites scheduled for completion before summer. Hotel amenities include free parking, fitness center, indoor pool, restaurant, room service, lounge with pool table and big screen TV, on-site laundry, valet, ATM and business center. The hotel is completely smoke-free. Complimentary shuttle service is available to local companies as well as restaurants and shopping within a 5 mile radius. Downtown Boston, home of the Boston Red Sox, Bruins and Celtics and the TD BankNorth Garden, is within 40 minutes. Round trip van service to Logan Airport is available for a fee. Worcester, home of many colleges, the arts, hospitals and the DCU Center, is less than 18 miles away. The New England Sports Center is within 4 miles. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Marlborough

Address: 265 Lakeside Ave, Marlborough, MA 01752-4503
Region: United States > Massachusetts > Marlborough
Price Range: $165 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Marlborough 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Marlboro
Holiday Inn Marlborough
Marlborough Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Marlborough staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Hotel & Suites Marlborough staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We upgraded to a suite and had plenty of room to relax.”
374earlg, 11 May 2017 | Read review
“try another hotel”
questcarlin, 21 Mar 2017 | Read review
“All the rooms are great , the suites give you that added room for a work area.”
Portland_MaineHowie, 13 Feb 2017 | Read review
“suite was very, very nice and very quiet (but a long haul to the front desk)”
louise0817, 16 Oct 2016 | Read review
“They have a very nice indoor pool - enjoy it”
R4001PNmikew, 19 Jun 2016 | Read review
5 of 5
Expedia.com
US$112* /night
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Prices are for 1 room, 2 adults
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