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The Verve Boston Natick, Tapestry Collection by Hilton

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1360 Worcester St, Natick, MA 01760-1514
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (148)
Room & Suite (25)
Dining (18)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Verve Boston Natick, Tapestry Collection by Hilton
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 5 hotels in Natick
Location
Cleanliness
Service
Value
In celebration of American pop culture, The Verve Boston Natick, Tapestry Collection by Hilton offers a conceptual stay like no other. Located in the heart of the MetroWest, we’re close to major businesses including TJX, Bose, Cognex, and SCIEX, and provide free shuttle service to Logan Express bus station and West Natick train station for easy access to downtown Boston. From vintage telephone booths to TVs playing classic commercials, we’re more than just a place to stay. Immerse yourself in this tribute to the decades and enjoy amenities like pet-friendly, contemporary guest rooms, two signature on-site restaurants, a 24/7 convenience store, and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish, Chinese, Portuguese
Hotel links
Special Offer:Price Match Guarantee
662Reviews16Q+A100Room tips
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Popular mentions
hsouzabarry wrote a review Jul 2021
Portland, Maine1 contribution1 helpful vote
I feel cooler having been here! The service is top notch and the atmosphere is so hip(is that even an acceptable word anymore?!?). I look forward to seeing what’s around every corner which includes a real Pac-Man arcade game!
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Review collected in partnership with Tapestry Collection by Hilton
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Terri Almond, Owner at The Verve Boston Natick, Tapestry Collection by Hilton
Responded 2 days ago
Thank you! WE look forward to welcoming you back!
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Recent_Guest219 wrote a review Jul 2021
1 contribution
I would not recommend this hotel. We had to change rooms three times due to unclean sheets and towels. All rooms smelled musky. The bed in our third room was not properly made; the top sheet was tucked into both the top and bottom of the bed such that we could not use it. I gave the hotel two stars because the front desk staff was friendly and tried to be accommodating, and the bar tender stayed open to give us a drink upon our late arrival. However, this does not make up for the overall low quality and subpar cleanliness of this hotel.
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Review collected in partnership with Tapestry Collection by Hilton
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Terri Almond, Owner at The Verve Boston Natick, Tapestry Collection by Hilton
Responded 2 days ago
Thank you for this feedback. I sincerely apologize to you for the stay not being perfect. I will review this with our housekeeping team, and make improvements immediately. Thank you again.
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MDWtravels wrote a review Jul 2021
Boston, Massachusetts1 contribution
We only needed to stay at the hotel one night between moving homes. The staff were very friendly. But the first room we were given had no functioning AC and was stifling. We were quickly moved but the second rooms toilet started overflowing on first flush. The water was mopped up but the toilet wasn’t fixed. At this point it was late so we just used the bathroom in the lobby and went to bed. But overall a very disappointing stay. And when we shared all of this upon checking out, all we got was a “sorry to hear that.” I’m really not one to ask for discounts, but it just felt like we never received a functioning room.
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Review collected in partnership with Tapestry Collection by Hilton
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Terri Almond, Owner at The Verve Boston Natick, Tapestry Collection by Hilton
Responded 2 weeks ago
I apologize for your stay not being perfect. I will review this with the team. We will make improvements based on your feedback. Again I am sorry and thank you for letting us know.
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nickcarlough wrote a review Jun 2021
Portland, Maine1 contribution
Great location! Short distance from Boston and surrounded by great amenities. Eric at the front desk is always a refreshing welcome after hours of travel and a long day at work. He deserves to be rewarded.
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Review collected in partnership with Tapestry Collection by Hilton
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Terri Almond, Owner at The Verve Boston Natick, Tapestry Collection by Hilton
Responded 4 weeks ago
Thank you!!!
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Reba42p wrote a review Jun 2021
Pittsfield, MA13 contributions19 helpful votes
The service from the front desk was suburb! Shana was friendly, efficient and provided me all the information I needed to know about the current services and protocols in place. They offered a grab and go breakfast that had plenty of options to choose from. And the location for shopping in Natick couldn't be beat. Will definitely stay there again.
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Date of stay: June 2021
Value
Location
Service
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Response from Terri Almond, Owner at The Verve Boston Natick, Tapestry Collection by Hilton
Responded 29 Jun 2021
Thank you so much for sharing this. Shana is such an asset to our team. Thank you for staying with us, we hope to see you soon.
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PRICE RANGE
US$122 - US$222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza natick, crowne plaza hotel boston
FORMERLY KNOWN AS
Crowne Plaza Hotel Boston - Natick
LOCATION
United StatesMassachusettsNatick
NUMBER OF ROOMS
251
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Frequently Asked Questions about The Verve Boston Natick, Tapestry Collection by Hilton
Which popular attractions are close to The Verve Boston Natick, Tapestry Collection by Hilton?
Nearby attractions include The Natick Mall (0.4 km), Barnes & Noble Bookstore Cafe (0.4 km), and Game Underground (0.4 km).
What are some of the property amenities at The Verve Boston Natick, Tapestry Collection by Hilton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Verve Boston Natick, Tapestry Collection by Hilton?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Verve Boston Natick, Tapestry Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Verve Boston Natick, Tapestry Collection by Hilton?
Yes, free parking is available to guests.
What are some restaurants close to The Verve Boston Natick, Tapestry Collection by Hilton?
Conveniently located restaurants include The Cheesecake Factory, Zaftig's, and Ben & Jerry's.
Are there opportunities to exercise at The Verve Boston Natick, Tapestry Collection by Hilton?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Verve Boston Natick, Tapestry Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Verve Boston Natick, Tapestry Collection by Hilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Verve Boston Natick, Tapestry Collection by Hilton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Verve Boston Natick, Tapestry Collection by Hilton?
The staff speaks multiple languages, including English, Spanish, Chinese, and Portuguese.