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Crowne Plaza Hotel Boston - Natick

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Traveller (68)
Room & Suite (72)
Dining (15)
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Overview
  • Excellent44%
  • Very good30%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
“the verve”(54 reviews)
“mile radius”(7 reviews)
“logan express”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3 Star Hotel
All hotel details
Additional information
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Reviews (579)
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All reviewsthe vervemile radiuslogan expresslarge malllava lampsexecutive floornatick areafront desk staffshuttle busmass pikeshuttle servicebusiness tripvery nice hotelnew englandvioletlobbyboston
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211 - 215 of 558 reviews
Reviewed 20 May 2015

I stayed at the Crowne Plaza at the start of May for a business conference. The conference itself was fine, I have nothing to complain about, in fact the staff and conference room were great. My issues with the property had to do with the...More

Thank Maurice A
Response from Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - NatickResponded 3 June 2015

Dear Maurice A, Thank you very much for taking the time to share your feedback with us. We are glad to hear everything was wonderful with the conference you attended, however regret that a few other occurrences made for an overall negative impression. We have...More

Reviewed 16 May 2015

We recently stayed at the Crowne Plaza Natick on Mother's Day weekend subsequent to calling the day the hotel directly just a day prior to our arrival.We were immediately accommodated, and as a fairly frequent repeat guest were very kndly provided with a beautiful 7...More

Thank 1diva
Reviewed 12 May 2015 via mobile

This hotel was pretty nice, I liked the entry way, and the room was clean and tidy. They do not have some amenities such as a pool or free breakfast, but there is an on site restaurant and the area is close to shopping and...More

Thank Shawna S
Reviewed 11 May 2015 via mobile

We stayed here several years ago before it became Verve Crowne Plaza. Then it was a very classy, upscale hotel with very lovely rooms. The restaurant was larger, had excellent food and was very inviting. When we knew we were returning to Natick I booked...More

2  Thank linfel
Response from Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - NatickResponded 23 May 2015

Dear linfel, Thank you for taking the time to share your feedback. As a Crowne Plaza, we know you have certain expectations regarding the level of service and the items you mentioned regarding cleanliness are certainly not in line with those standards. I have followed...More

Reviewed 2 May 2015 via mobile

The hotel room was very nice. No complaints at all. It was quiet. Didn't have a housekeeper the next morning banging on the door to clean like most hotels. The customer service was awesome. Plenty of parking. And the location is great. Right near tons...More

Thank brandy06241
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$110 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (68)
Room & Suite (72)
Dining (15)
Business Centre & Event Rooms (9)
Questions & Answers
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Lindsay813
30 September 2016|
Answer
Response from 1diva | Reviewed this property |
There is a mini fridge in the room. There is not a microwave .
1
Vote
cris925
13 April 2016|
AnswerShow all 2 answers
Response from Dan R | Reviewed this property |
Not sure about the pet friendly but it seems they are a pretty clean chain. The rooms were clean.
0
Votes
Bill D
21 January 2016|
AnswerShow all 3 answers
Response from Susan M | Reviewed this property |
No, there's no pool at the hotel. There's a small gym on the main floor, and the beautiful Natick Mall is across the street if you're into mall walking. But no pool. Sorry.
0
Votes
Room Tips
"away from the highway and Air con units"
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"South side rooms quieter away from the main road. Top floor rooms very spacious. Join IHG and get upgrades..."
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"Not all rooms have a fridge so make sure that you ask for that if you need one."
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"We're on the 1st floor no view but equipped with out door balcony."
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