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Sheraton Needham Hotel

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Traveller (67)
Room & Suite (153)
Dining (28)
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Overview
  • Excellent28%
  • Very good39%
  • Average21%
  • Poor7%
  • Terrible5%
Travellers talk about
“front desk”(65 reviews)
“club room”(14 reviews)
“boston college”(7 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Sheraton Needham Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Needham Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (498)
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478 results
Traveller rating
136
179
104
35
24
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Time of year
LanguageEnglish
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136
179
104
35
24
Show reviews that mention
All reviewsfront deskclub roomboston collegestarbucks coffeeboston areashuttle busshort drivebuffet breakfastmass pikeenjoyed my stayshuttle servicefitness centerper daynice stayconvenient locationallisonnewton
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1 - 5 of 478 reviews
Reviewed 3 days ago via mobile

The room was ok although it smelled like a clowder and the water pressure in the shower was weak. My main disappointment was the lack of information on an arrival. The woman at the front desk did not give us the general information that should...More

Thank SillaSig
Hotel's Favourite
Reviewed 29 January 2018 via mobile

Stayed in a Jr. suite which was spacious. The only thing missing was a microwave, but if I really needed one there was a clean one near the ice machine. Hotel was quiet, which helped with having a great nights sleep. Food was decent, at...More

Thank rrobert349
Reviewed 1 week ago

I was visiting the BFS who recommended it as it has a free shuttle to the clinic. I checked out after 2 days. I had to wait 2 hours for the shuttle to pick me up. The front desk women were curt. Room not cleaned,...More

Thank kfsf888
Response from Michael S, Director of Rooms at Sheraton Needham HotelResponded 6 days ago

Good Morning kfsf888, Thank you for completing this review and sharing your feedback with us about your recent stay. I apologize for the excessive wait for our shuttle to come pick you up at Boston Foundation for Sight. A 2-hour wait isn't all typical of...More

Reviewed 1 week ago via mobile

We planned a college visit with our son on Needham. The college cancelled the event. We cancelled the reservation with this hotel over 2 weeks ahead of time. They refuse to refund any of the payment and insist on keeping all of the money.More

Thank Richard K
Response from Michael S, Director of Rooms at Sheraton Needham HotelResponded 1 week ago

Good Morning Richard, I just spoke with your wife regarding your canceled reservation and some of the additional context around the cancelation. I hope that we reached a resolution you and your family are happy with. We hope you choose the Sheraton Needham on your...More

Reviewed 2 weeks ago

The staff was welcoming but that's about as far as it went. The second floor rooms are subject to noise from the lobby area. Make sure you get a room on a higher floor. The hotel nickels and dimes you on parking--$12 per night. You'd...More

Thank CHEB15
Response from Michael S, Director of Rooms at Sheraton Needham HotelResponded 2 weeks ago

Good Morning CHEB15, Thank you for sharing your feedback with us in this review. I was glad that you felt welcomed by our associates upon your arrival. I apologize if any noise from the Lobby traveled up to your room. Since there aren't any guest...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$149 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$149 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (67)
Room & Suite (153)
Dining (28)
Pool & Beach (28)
Amenities (76)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Questions & Answers
Ask a question
Chris16847
12 September 2017|
AnswerShow all 8 answers
Response from AWFOM | Property representative |
$12/night
0
Votes
Danielle R
18 September 2016|
AnswerShow all 2 answers
Response from Stacy T | Reviewed this property |
Midnight
0
Votes
Glamerousgran
20 August 2016|
AnswerShow all 5 answers
Response from So_It_Goes_16 | Reviewed this property |
I don't believe so.
1
Vote
Room Tips
"Don't accept a room on the second floor."
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"IF you are a restless sleeper, bed was delightful with lush down pillows. Ear buds, or Boise noise cancelling..."
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"Chose a good room in another hotel....."
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"Get something close to the elevator or you will have quite a long walk to your room."
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