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We stayed here for one night recently and I found it to be a standard Sheraton hotel overall. The beds did not feel up to Westin standards which was a bummer. The front desk staff was nice at check in and the café food was...More
Thank Matt B
Response from Michael S, Director of Rooms at Sheraton Needham HotelResponded 12 April 2017
Good Morning Matt,
Thank you for taking the time to write your review and share your valued feedback with us. I regret that our Sheraton beds didn't live up to your experiences with our sister-brand Westin. I was glad to see that you enjoyed your...More
We had stayed at this backstreet Sheraton a couple of years ago when it was shabby and were pleasantly surprised that its rooms and lobby have undergone nice redecoration and a more upscale vibe. The weekend rate is very cheap indeed, and the location is...More
Overall, hotel was clean and very nice. I expected breakfast to be included as so many hotels do, but unfortunately was not. A bit expensive at $15/breakfast and being there for a week. Hotel will provide a $5 off coupon if you forgo housekeeping. In...More
1 Thank KSP511
Response from AWFOM, Front Office Manager at Sheraton Needham HotelResponded 29 March 2017
I would like to thank you for your feedback, as it helps to prevent these types of issues from happening again. In the event that you do return to the Sheraton Needham Hotel, please be sure to reach out to me prior to arrival so...More
I stayed at the Sheraton Needham because it's just outside Boston and I was in town for a Celtics game. I arrived past the check in time and had just enough time to drop off my things and head out. I was located on the...More
Response from Michael S, Director of Rooms at Sheraton Needham HotelResponded 26 February 2017
Thank you for sharing with us your feedback. I regret that we didn't manage to exceed your expectations for your visit. I've already shared your feedback about the Room Service tray not being cleared with the appropriate teams. What you described isn't in...More
This hotel is decent and location great. The downside is parking. It covers the car but no coverage from garage to hotel so on a rainy or snowy day, you'll have to drag yourself and luggage up to the hotel - and you are charged...More
1 Thank koheve
Response from AWFOM, Front Office Manager at Sheraton Needham HotelResponded 7 February 2017
I am terribly sorry for the inconvenience you experienced with our parking garage. We appreciate all feedback, as it helps to grow and develop as a hotel. Please feel free to reach out to myself directly, prior to your next visit, so I may strive...More
US$139 - US$320 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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