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05/11/2017 06/11/2017
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    Sheraton Needham Hotel

    100 Cabot St, Needham, MA 02494-2802
    (781) 444-1110
    Hotel website
    Lowest prices for your stay
    05/11/2017 06/11/2017
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    Traveller (56)
    Room & Suite (142)
    Pool & Beach (28)
    • Excellent28%
    • Very good40%
    • Average22%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “front desk” (60 reviews)
    “club room” (13 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Needham Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
    5 Nov6 Nov
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (468)
    There are newer reviews for Sheraton Needham Hotel
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    31 - 35 of 449 reviews

    Reviewed 4 August 2017

    stayed for son's hockey tournament and there was obviously a large tour group there as well as the Junventus soccer team - place was busy. Staff, in general, didn't seem to work together as a team (ask a question and you just get referred to...More

    Thank Christine P
    Response from AWFOM, Front Office Manager at Sheraton Needham HotelResponded 7 August 2017

    This is Allison Wright, Front Office Manager here at the Sheraton Needham Hotel. I would like to apologize for the service you received from our hotel staff. I will certainly be speaking with them regarding this lack of professionalism, and working on ways to improve...More

    Reviewed 3 August 2017

    Since I was traveling with a small dog it was great to have a lovely walking trail along the river in walking distance from the hotel and Petco across the way. Also since I unexpectedly had to do some work while traveling the work area,...More

    Review collected in partnership with this hotel
    Thank F658XVgeorgeb
    Reviewed 29 July 2017

    I have stayed at this hotel twice in the last 2 months for work. The first time I checked in I was in an older disabled room with double beds. It was mildewy and needed renovation. I asked to be moved to a king room...More

    1  Thank flipflopgirl
    Reviewed 26 July 2017

    Nice location, if you have a car to drive to restaurants, and points of interest in Boston. Not so good a location otherwise. You cannot walk anywhere from this location easily, including to neighboring restaurants. Also, the staff is not particularly welcoming. They need better...More

    Thank g0ldengut
    Response from Michael S, Director of Rooms at Sheraton Needham HotelResponded 27 July 2017

    Thank you for sharing with us your feedback by completing this review. On behalf of the Senior Leadership Team, I wanted to respond and apologize that you were disappointed with your experience with us. We're hosts to both business and leisure travelers in our hotel,...More

    Reviewed 24 July 2017

    The hotel needs renovations and the staff needs to be trained. I stayed here twice but, unless I had no choice, I will not do it again. The staff is not as friendly as they should be. The act as if they are pressured all...More

    Thank 57mustafat
    Response from Michael S, Director of Rooms at Sheraton Needham HotelResponded 25 July 2017

    Thank you for sharing your feedback with us by completing this review. I regret that you left unsatisfied with your stay. We had our last big renovation about 4 years ago, and are looking forward to our next one in about 3-4 years. In the...More

    Residence Inn Boston Needham
    385 reviews
    #1 of 2 hotels in Needham
    Hotel Boston
    568 reviews
    #76 of 84 hotels in Boston
    Hotel Commonwealth
    4,492 reviews
    #8 of 84 hotels in Boston
    Hotel Indigo Boston - Newton Riverside
    754 reviews
    #2 of 3 hotels in Newton
    Awards & Recognition
    GreenLeadersBronze level
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Hot Tub
    • Price range
    • US$127 - US$377 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 247
    • Reservation Options
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    • Location
    • United States >
    • Massachusetts >
    • Needham
    • Also Known As
    • Sheraton Needham ,
    • Needham Sheraton
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    Traveller (56)
    Room & Suite (142)
    Pool & Beach (28)
    Dining (27)
    Hotel & Grounds (124)
    Business Centre & Event Rooms (16)
    Bathroom (3)
    Family and Play Areas (1)
    Residence Inn Boston Needham
    385 reviews
    .57 km away
    Hotel Boston
    568 reviews
    7.58 km away
    Hotel Indigo Boston - Newton Riverside
    754 reviews
    4.46 km away
    Hotel Commonwealth
    4,492 reviews
    11.38 km away
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    Ask a question
    Questions & Answers
    12 September 2017|
    AnswerShow all 7 answers
    Response from dominicandandy35805 | Reviewed this property |
    Danielle R
    18 September 2016|
    AnswerShow all 2 answers
    Response from Stacy T | Reviewed this property |
    20 August 2016|
    AnswerShow all 5 answers
    Response from So_It_Goes_16 | Reviewed this property |
    I don't believe so.
    Room Tips
    "would encourage if possible reserving on concierge level"
    Read review
    "King size bed and pull out sofa with a large screen TV."
    Read review
    "A suite in the Starwood preferred floor is preferable. Rooms are really big and nice."
    Read review
    "Rooms are in need of updating and air conditioning unit is incredibly loud. Staff was surprisingly cheap on..."
    Read review
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