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Sheraton Needham Hotel

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Sheraton Needham Hotel
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388 Reviews from our TripAdvisor Community

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Showing 372: English reviews
New York City
Reviewed 23 August 2016

Needed to find a hotel for a last-minute, 1-night trip to Boston and, as such, were going to bring our small dog. The Sheraton Needham was recommended and I was happy to find they are pet-friendly! The hotel itself is situated in the Needham suburb of Boston, close to I-95 and Mass TP, and was perfect for our stay. The...

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1Thank TravelManNYC55
Boston, Massachusetts
Reviewed 19 August 2016

Old decaying infrastructure - largely unhelpful staff (with one or two exceptions). Terrible food. Tipped generously throughout my stay and got robbed of my wallet on my way out by the same staff who i tipped. When I called to inquire if anyone had turned it in, the hotel reception were unhelpful and unsympathetic. when i drove back 120 miles...

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2Thank Ajay A
New York City, New York
Reviewed 18 August 2016 via mobile

Like all Sheratons, this one is a great property for business travelers. This one had a Starwood lounge, that serves a decent hot breakfast. Rooms are in good condition, but bathrooms are a bit dated. Parking is a bit of a challenge, but not a deal breaker. Close to the highway and has a good lobby bar and restaurant.

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Thank SomePeopleCallMe
RI
Reviewed 14 August 2016

Traveling home from our vacation week from Ogunquit, Maine, my wife developed a severe migraine. We were half way home and sitting in traffic. We had to pullover into the rest area. After about an hour, I knew her migraine was going to be really bad. I decided to search our GPS for a nearby Sheraton. We're SPG Gold members,...

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Thank danjoan14
Sherbrooke
Reviewed 4 August 2016

Came out with an undisclosed cancellation policy when wanting to cancel last of 4 night stay. Wanted to cancel 2 days ahead of time and was charge a cancellation fee. Was not disclosed at any time when checking in. They would rather loose a customer for life than being loyal. Unless you are stuck, there must be a better place...

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Thank magwin1966
AWFOM, Front Office Manager at Sheraton Needham Hotel, responded to this review

Thank you for your feedback. I apologize that your stay was less than exceptional, and that there was miscommunication regarding your stay dates. I will be sure to share your feedback with our leadership team and use it to improve. If your travels bring you this way again please feel free to reach out.

Maine
Reviewed 4 August 2016

We stayed at the Sheraton Needham after a concert at Gillette Stadium. The hotel itself is nice and the check-in staff was very friendly and helpful. Our room was clean, but the bed seemed to dip a bit and the room looked a little tired. I had two main issues with the hotel. The first is that the room didn't...

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Thank mecelt73
AWFOM, Front Office Manager at Sheraton Needham Hotel, responded to this review

Thank you for your feedback. I apologize that you feel as though you were punished for your honesty, we would never want you to feel that way. I will share your feedback with our leadership team and use it to improve. Otherwise, I am glad that you enjoyed the property and hope to see you back again soon! In the...

Athol, Massachusetts
Reviewed 3 August 2016

Nice quiet area just outside of Boston. Normally we stay in Norwood, MA at the Four Point Sheraton(10-15 minutes distance). Same chain, different service and quality. The breakfast buffet was cold and of low quality. The coffee was excellent but was easier to have a root canal than to get a second cup. The wait staff on Sunday (July 31,...

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1Thank Charles B
Reviewed 2 August 2016 via mobile

I am a caucasion male with a beautiful african AMERICAN fiance. My fiance got so sick due to allergies to animals even though we were told that ABSOLUTELY no animals are allowed on the 4th floor. Worst part of everything was the total disregard from Allison the Front Office Manage.. Allison hung up on me when I called from the...

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1Thank Ryan M
Saint Louis, Missouri
Reviewed 27 July 2016

Ruined my nieces wedding night. Promised transportation from the hotel to wedding venue for all guests. The night before the hotel said they couldn't because they were short staffed. This left wedding party and guests to use Uber. The rooms were not clean and the staff was less than helpful. The bartender cursed at one of the hotel guests and...

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Thank TravelingFamily416
Fort Worth, Texas
Reviewed 15 July 2016

We stayed for a week in Newton and this hotel was a good choice. This hotel was about a mile from the train station. The hotel provided a shuttle we could call down for or walk to. The walk was nice in the morning. There was no continental breakfast, but that was alright because there were enough breakfast places close....

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Thank tink8009

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Needham is adjacent to the Interstate 95/Massachusetts Route 128 high-tech corridor. Just minutes from downtown Boston, our hotel has 4,500 square feet of meeting space. ... more   less 

Additional Information about Sheraton Needham Hotel

Address: 100 Cabot Street, Needham, MA 02494
Region: United States > Massachusetts > Needham
Price Range: $166 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Needham Hotel 3.5*
Number of rooms: 247
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Also Known As:
Sheraton Needham
Needham Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Needham Hotel staff and other travellers.
13 questions
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West Coast
over a year ago
Portland, Oregon
Worcester, Massachusetts
over a year ago
5 months ago

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Questions? Get answers from Sheraton Needham Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from elevator”
 of 5 bubbles koheve, 5 Feb 2017 | Read review
“great room, clean room, excellet service”
 of 5 bubbles , 9 Jan 2017 | Read review
“Get a view of the patio!”
 of 5 bubbles gailm423, 20 Dec 2016 | Read review
“Ask for extra lightbulbs as room is dark.”
 of 5 bubbles Dandelion42, 20 Nov 2016 | Read review
“I always ask for higher floor everywher.”
 of 5 bubbles FriskyTrips, 18 Nov 2016 | Read review
5 of 5