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The Springs Inn

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The Springs Inn
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80 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Nanuet
Reviewed 12 August 2015

Although I hadn't gotten the chance to visit this property due to one of my family members emergency medical conditions, had to cancel the upcoming stay 8-14-8-16-2015. Even though I tried to cancel through the choice hotels website a week ago, cancellation never took place as I just found out,..so now, since not canceled on time would have been charged...

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Helpful?
1Thank Gemin7
Dustin C, Manager at The Springs Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent interaction with our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you soon! Sincerely, Dustin...

Martinsburg, West Virginia
Reviewed 3 August 2015

Stayed for two nights. Was first given room 21... a dark, worn and thoroughly unpleasant room with an old CRT TV with such snow filled channels they were unwatchable. I complained to management and they tried but failed to fix the problem. They moved us to room 28 and it was like moving to a different motel. The room was...

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Thank Thomas S
Orleans, Massachusetts
Reviewed 2 August 2015

wonderful view, very clean, great front desk help, slept in the back up the hill the view was fantastic, free continental breakfast. , if you want a small town and want to feel at home go to this place you won't regret it.

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1Thank Dee C
Dustin C, General Manager at The Springs Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Reviewed 10 July 2015 via mobile

We have stayed here to attend concerts at Tanglewood many times. Sadly, our 5 star review has been reduced to 1 star. Dirty, musty room that has not been vacuumed since Clinton was in office. We chose to return here for our visit to the Berkshires. What a disappointment. The Springs used the be a little piece of paradise: quiet,...

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3Thank Leesa M
Dustin C, Manager at The Springs Inn, responded to this review

Dear Leesa, Im extremely sorry to hear about your bad experience with us during our stay here I will use this review to ensure this will never happen again to you or any of our other guests while staying with us. my sincerest apologies, Dustin Carr AGM Econolodge The Springs New Ashford, MA 01237

Gatineau, Canada
Reviewed 30 June 2015 via mobile

Renovated, the hotel/motel is comfortable enough for a couple not so expensive nights in the Beckshires! Clean sheets, updated bathroom, big bedroom. Very good option with kids, but the pool is outside! Close to a lot of attractions (by car, anyway).

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2Thank AndreaSVinet
Dustin C, General Manager at The Springs Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Cape Cod, Massachusetts
Reviewed 25 June 2015

The guys that run this place were super nice, and work hard, but they don't have much to work with. the place is very outdated and musty. the outdoor pool is not open, and doesn't look like it will be anytime soon, same for the game room. The owner of the property is not around. The breakfast was adequate, and...

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Helpful?
3Thank Judith G
Dustin C, Manager at The Springs Inn, responded to this review

Dear Judith, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Port Washington, New York, United States
Reviewed 5 January 2015

My family needed someplace to stay for a 2-day ski trip to Jiminy Peak. The motel is 6 minutes from the mountain. The price was unbeatable. The room was old and shabby, but clean enough. They offer a free (minimal) breakfast. If your criteria are "cheap and tolerable", this is the place for you.

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4Thank Emerkinger
Reviewed 2 January 2015

Do your self a favor and avoid this place like the plague. The room was filthy and extremely cold. I had booked it for two days and let on the morning of the second day. When I checked in I told the clerk I was paying in cash because it seemed a little sketchy to me. The clerk told me...

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4Thank James N
arunankola, General Manager at The Springs Inn, responded to this review

Let me assure you that we are not here to ripoff any one. I want to know your name and date of stay so that I can get to the bottom of the issue and find out exactly what has happened. We are a franchise of a very well reputed hotel chain, Choice Hotels International and maintain a very strict...

North Attleboro, Massachusetts
Reviewed 2 December 2014

My son and I stayed at Econo Lodge The Springs on Thanksgiving night, in between visiting family in Pittsfield and Burlington, VT, and I couldn't be more pleased with the value we received for the money! The manager, Zach, greeted me by name when I came in the door and was very friendly and accommodating. The room itself was older...

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1Thank barbaraj0301
Boston, Massachusetts
Reviewed 12 November 2014

As long standing Berkshire lovers we have long lamented the lack of pet friendly hotels in the area during the last few years. After finding a review of the Econo Lodge, The Springs, we booked a room on the Friday night of Columbus Day weekend. We could not have been more charmed; the room was beautifully renovated with refrigerator and...

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1Thank Mary Jane F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A classic New England motor court tucked in the heart of the Berkshires. Reserve your room online, over the phone or just come on in. ... more   less 

Additional Information about The Springs Inn

Address: 94 Route 7, New Ashford, MA 01237-9768
Region: United States > Massachusetts > Berkshires > New Ashford
Price Range: $107 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Springs Inn 2*
Number of rooms: 18
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Also Known As:
Springs Hotel New Ashford
Econo Lodge New Ashford
New Ashford Econo Lodge
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Inn staff and other travellers.
2 questions
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Norwalk, Connecticut
8 months ago
Norwalk, Connecticut
8 months ago

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Questions? Get answers from The Springs Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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