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All reviewscharles riverthe concierge loungeview of the riverfull service marriottindoor poolan older propertyhotel shuttlebusiness tripriverside stationmass pikestayed here for one nightfree internetfitness centerconvenient locationoff the highwaygreen linelobby
Recently stayed here for 3 days in June 2018. The hotel is about 35-45 minutes from the airport and the best way to get here is a ride-hailing app. Reception is nice and open, and there are a couple of decent eat-in options at the...More
Nice location off I95 (MA128) near several universities and the tech area around Waltham. The river front locationadds a nice touch too. It is a hotel openly aimed at business travelers who travel on an expense account and the somewhat high room rates are reflective...More
1 Thank William E
Response from HotelMgr12, Manager at Boston Marriott NewtonResponded 4 days ago
Dear William E.,
Thank you for your feedback. We do have a convenient location with a pretty setting along the Charles River. We are glad to hear that you enjoyed the surroundings. We will share your comments with our staff and work to improve room...More
My wife and I stayed for two nights recently and everything was pretty perfect. We slept very well in a really comfortable and quiet king room overlooking the river.
Check-in was smooth, housekeeping did a fine job. Convenient free parking. Wifi worked well.
Response from Christopher A, General Manager at Boston Marriott NewtonResponded 1 week ago
We are pleased that you had a great stay. Hope you come back again soon!
The room was very clean and comfortable and the bed was heavenly. We were here for a wedding reception for our daughter. The staff were very friendly and accommodating. It was a very busy weekend with the hotel full of young Lacrosse teams there for...More
Thank Eileen Sands R
Response from Christopher A, General Manager at Boston Marriott NewtonResponded 2 weeks ago
Dear Eileen Sands R,
Thank you so much for staying with us and congratulations on the wedding. It was indeed a busy weekend here and we are glad you enjoyed your stay!
Hotel has been updated, nice job.
Very lacking in housekeeping and cleaning. I paid extra to book a balcony room. When I checked in there was a box of empty beer cans, cigarette buts and and half smoked joint on the balcony. Obviously the balcony...More
Thank Mike G
Response from Christopher A, General Manager at Boston Marriott NewtonResponded 3 weeks ago
Dear Mike G,
Thank you for staying with us and for providing this valuable feedback. Your situation had been brought to my attention by the MOD and we clearly fell short of the quality experience that you would and should expect. We will also use...More