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Crowne Plaza Boston-Newton Hotel

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739 Reviews from our TripAdvisor Community

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Showing 691: English reviews
Indianapolis, Indiana
Reviewed 2 weeks ago

Location was great for a one night stay. Expect to hear road noise, the interstate is right along the hotel. Ask for a higher floor and the noise will be lessened. The front desk clerk, whose name I can't remember but he was from Jamaica, was hilarious and made us feel so welcome. Only downsides: While it was (mostly) out...

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Helpful?
Thank Angela B
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Angela, Thank you for sharing your feedback and excellent tips for our other guests. We really appreciate the time you took in letting us know about your stay and recognizing our team. We hope to welcome you back on your next trip to the Boston area. Warm Regards, Crowne Plaza Newton Guest Service Team

Somerset, United States
Reviewed 2 weeks ago

I stayed at the Crowne Plaza for two nights .The staff was extremely friendly and helpful, and my room was very clean. The breakfast buffet was decent, but a little expensive for what you get. The biggest issue is the location. Being over the highway, it is loud, which can be annoying at times. The plus side to the location...

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Helpful?
Thank Robert Z
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Robert, Thank you so much for this great feedback. We are so happy to hear that the noise inconvenience was outweighed by our friendly team, clean accommodations and convenience. We hope to have a chance to welcome you back again. Warm Regards, Crowne Plaza Newton Guest Service Team

Amherst, New York
Reviewed 2 weeks ago

It is good place for those that will need to go to Chestnut Hill, Newton, Brookline, or Watertown. The views are pretty cool at night seeing all the cars driving on turnpike under the hotel. The swimming pool and gym facility are pretty clean and was never crowded while we were there. The location is not the best for those...

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Helpful?
Thank Michael L
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Michael, Thank you so much for this great feedback. We are so happy to hear you enjoyed your visit with us and we look forward to welcoming you back. Also, be sure to check out the Express Bus as a more convenient public transportation office. It picks up right across from the hotel! Kind Regards, Crowne Plaza Newton Guest...

Reviewed 3 weeks ago via mobile

Have stayed here before. Hotel is very nice and the service is also good. Rooms are roomy and clean and a good deal for the price. The only draw back is the noise from traffic, as hotel sits above freeway. One bit of advice, if you get Uber from hotel, make sure you put in hotel address and don't use...

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Helpful?
Thank Tom D
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Tom, Thank you so much for this great feedback. We're so pleased to hear you enjoyed your stay and found both the guest room and the service to be a positive and welcoming experience. We also thank you for the helpful note regarding Uber! We'll be sure to share this wisdom with our other guests. Kind Regards, Crowne Plaza...

Reviewed 3 weeks ago via mobile

The location is not fun. You're right over a highway which isn't horrible but if you're in the wrong lane you have to go far out of your way to turn back around. It's close enough to the city and the rooms are clean and good prices. Would recommend to most.

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Helpful?
Thank Brianna C
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Brianna, Thank you so much for your feedback and recommendation. We are so pleased to hear the rooms and staff out-shined any issues you had in getting to us. We hope to have a chance to welcome you back. Warm Regards, Crowne Plaza Newton Guest Service Team

Whitinsville, Massachusetts
Reviewed 4 weeks ago

All of staff helpful , but front desk was better than most. Heads up about parking $$. Wonderful Executive suite with comfortable bed and great bedding. Plenty of towels but they could have used a softener. Shower head adjustable but it is a shower, not a tub. Ooh and NO frig, you have to add when booking room. Thought this...

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Helpful?
Thank Kurt H
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Kurt, Thank you so much for this great review. We're so pleased to hear you enjoyed your stay and thank you so much for recognizing our friendly team's dedication to service. We really appreciate your feedback and we look forward to welcoming you back. Kind Regards, Crowne Plaza Newton Guest Service Team

Jenkintown, Pennsylvania
Reviewed 4 weeks ago

As other reviews have mentioned, this hotel sits OVER I-90 and there is quite alot of traffic noise at night. I actually had some trouble finding the entrance to the hotel and ended up back on 90, looped around & tried again. The staff was friendly & helpful. My room was nice. Not much of a view, looked out over...

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Helpful?
Thank EuroGirl_9
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear EuroGirl_9, Thank you so much for taking the time to provide feedback on your recent stay. We are so grateful when our guests take the time to help us improve. We're so pleased to hear that your visit was overall a success and that the service and amenities met your expectations. We are so sorry for the challenges with...

Madison, Wisconsin
Reviewed 4 weeks ago

Since hotel is OVER the freeway, directions on mapquest can be tricky. Rooms are pretty noisy because of this as well, but hotel staff was wonderful, rooms very nice and breakfast was good. If you are a light sleeper ask for a room on the top floor - maybe it will be better!

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Helpful?
Thank Bebe B
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Bebe, Thank you so much for your feedback. We really appreciate your willingness to see beyond our location challenges and recognize our team and dedication to providing a quality product. We hope to have a chance to welcome you back. With warmth, Crowne Plaza Newton Guest Service Team

Reviewed 26 October 2016

The hotel is clean and my experience is great. The room is comfortable. It's located right next to the highway, so It's noisy, but there is not much they can do about it. Also, There are only two restaurants in the lobby, but the foods taste good. Other than the noise, overall a pretty good hotel in my opinion.

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Helpful?
Thank Stan C
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Stan, Thank you so much for your great comments. We are so pleased to hear you enjoy the hotel and we look forward to welcoming you back. Kind Regards, Crowne Plaza Newton Guest Service Team

Texas
Reviewed 23 October 2016

This is an okay hotel, but...being right over the major interstate of MA doesn't make this a quiet stay. I recommend turning on A/C unit to higher mode to block out some of the traffic noise. Rooms are okay, very outdated and needing some remodeling (bathrooms have some updates like newer sinks). There is a smaller pool and fitness area...

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1Thank DSW_TX
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear DSW_TX, Thank you so much for staying with us and taking the time to provide feedback from your stay. We're sorry to hear you were disappointed with your visit. We do our best to minimize the disruption due to our location and are sorry to hear you experienced some trouble due to the noise from the Pike. We hope...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A Landmark Boston Area HotelWelcome to the Crowne Plaza(R) Boston - Newton hotel, uniquely situated over the Massachusetts Turnpike in lovely Newton - close to prominent universities and hospitals. Only 5 miles to all the excitement and culture of Boston, minutes from Fenway Park, and convenient to Cambridge and the bustling 128 beltway, our location, on the MBTA bus route, provides direct access to all these locations.The 270 spacious guest rooms have been stylishly redesigned and feature 37 inch flat screen televisions, complimentary high-speed wireless Internet and room amenities. Tavern Restaurant & Bar serves regional favorites for breakfast and drinks and appetizers in the evening. Social Restaurant offers contemporary casual dining for Lunch and Dinner. Relax in our indoor pool or enjoy a workout in the adjacent fitness area. The on-site parking garage is available for $28.00 per day for self parking, $35.00 per day for valet parking. Our location off the Massachusetts Turnpike makes us the most convenient site for local and regional meetings and events. We feature seven distinctly different meeting rooms, totaling 7,000 square feet, each newly remodeled, including a state-of-the-art executive boardroom and a stylish ballroom with natural lighting. Crowne Plaza(R) Hotels are The Place to Meet, featuring a dedicated manager to oversee every aspect of your meetings planning and execution. We are also ideal for special celebrations with menus and packages available to meet every taste. ... more   less 

Additional Information about Crowne Plaza Boston-Newton Hotel

Address: 320 Washington Street, Newton, MA 02458
Region: United States > Massachusetts > Newton
Price Range: $151 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Boston-Newton Hotel 3.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Sheraton Newton
Newton Crowne Plaza
Newton Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Boston-Newton Hotel staff and other travellers.
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Questions? Get answers from Crowne Plaza Boston-Newton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles Sundrop110, 21 Nov 2016 | Read review
“Choose the highest floor possible!”
 of 5 bubbles robertz425, 18 Nov 2016 | Read review
“You can see the top of two Boston skyscrapers from 9th floor where I stayed.”
 of 5 bubbles michaellQ1119ZS, 16 Nov 2016 | Read review
“East facing rooms a nice view of Boston skyline, West facing I think I saw Mt. Wachusett.”
 of 5 bubbles KurtH628, 7 Nov 2016 | Read review
“Try to get a room NOT directly over the freeway!”
 of 5 bubbles EuroGirl_9, 4 Nov 2016 | Read review
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