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Crowne Plaza Boston-Newton Hotel

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768 Reviews from our TripAdvisor Community

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Brampton, Canada
Reviewed 6 days ago NEWvia mobile

We stayed at the Crowne Plaza the Boston Marathon weekend and it was great! The hotel was clean and quiet and the service was great. The bus stop is right across the street and so convenient to get around in Boston transit. We stayed here for a few days leading up to the marathon then moved closer to Boston Common...

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Helpful?
Thank Kerrimultat
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Kerrimultat, Thank you so much for this great review. The Marathon is an exciting time to be in the city and we're so happy you spent part of the exciting weekend with us. We're so pleased to hear you enjoyed your stay and we hope to welcome you back next year. Warm Regards, Crowne Plaza Newton Guest Service Team

Reviewed 1 week ago via mobile

Parking situation is terrible. The only option is a big empty garage for $28/night. The front desk will NOT reduce that price. There really isn't anywhere else to park so you are stuck. The room itself was fine and the hotel is pretty nice inside, but it's not worth feeling like you've been scammed the whole time.

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Helpful?
Thank jas891
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Jas891, We're so sorry to hear the parking situation was so frustrating during your visit. The hotel utilizes a garage for our guests which is owned by another entity. We hold spots for our guests and pass along the fee for guests who have a car through the room bill. We do try to soften the $28 cost by...

Atlantic, Iowa
Reviewed 1 week ago via mobile

I agree with many other reviewers, on the good and bad. Good: great location with excellent access to the freeway. Modern rooms. Comfortable beds. Decent fitness center. Convenient parking. Bar and restaurant on sight. Could be better: Noise - literally built right over a 10 lane freeway. If you are a light sleeper this is not a good hotel for...

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Helpful?
Thank Todd H
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Todd, Thank you staying with us and taking the time to share your feedback. We appreciate your comments on both the positive and negative and will continue to use this feedback to provide a better experience for our guests moving forward. We hope to have another chance to welcome you. Kind Regards, Crowne Plaza Newton Guest Service Team

Ottawa, Canada
Reviewed 1 week ago

Stayed for 3 days as I was in town for a red Sox game. The public transport was right outside the hotel so it was very convenient. Hotel concierge was kind and welcoming. My room was very clean and accommodating. Used the hotel gym and found it had everything I needed for a good basic workout. Only negative is actually...

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Helpful?
Thank roadtripgirl84
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Roadtripgirl, Many thanks for this excellent review. We're so pleased to hear the accommodations, location and team met your needs. We're sorry to hear of your troubles with the traffic circle around the hotel - even locals have trouble with that from time to time. We're so happy to hear you'll be back and we look forward to welcoming...

Reviewed 2 weeks ago via mobile

I heard good things about this "3.5 star" on the outskirts of Boston. We came here for a fun weekend and knew this hotel had to be good with such great reviews on TA and another site. However, my wife and I would describe our stay as painful, restless, uncomfortable, and only a step above prison. Given, I've never been...

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Helpful?
2Thank Brody L
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Mitchell B, We are truly sorry to hear what a difficult stay you had and we thank you for letting us know. This is not the usual feedback we receive and we are disappointed to hear this particular stay fell short. We have researched your reservation and will be sharing your feedback regarding the guest room with our operations...

Chicago, Illinois
Reviewed 2 weeks ago

A+ Location for an general Boston tour. My room was clean and the bed was great. Shades eliminated 99% of light. Nice deep sleep. Bathroom was unusually small but I was able to get everything done. I paid $10 per day to park my car which felt reasonable. The breakfast was decent. I paid $16. The bar was a nice...

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Helpful?
Thank stevenkohn
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Stevenkohn, Thank you so much for your feedback. We work hard to accurately represent our property in our communications with our guests and are pleased to hear we met your expectations and that you enjoyed your stay. We hope to welcome you back again, soon. Kind Regards, Crowne Plaza Newton Guest Service Team

Reviewed 2 weeks ago via mobile

I am staying at Crowne Plaza Mondays through Fridays for the duration of a construction job I am working on. The Crowne Plaza is a great hotel, the rooms are nice and clean, and there is a great restaurant in the hotel. The best thing though, is the staff. Everyone is extremely helpful and friendly, I love it here. Thanks...

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Helpful?
Thank Russell D
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Curly, Thank you! Our team works hard to provide exceptionally friendly service and we're so happy to hear we're meeting the mark. We are happy to host your crew and thank you so much for staying with us and taking the time to share your experience. Warm Regards, Crowne Plaza Newton Guest Service Team

Centerville, Massachusetts
Reviewed 2 weeks ago via mobile

Got great deal online, needed just one night for early morning flight. Front desk attendant upon check in jemoni was so nice. Pillows and bed were very comfortable. Ten minutes from airport. Clean and has restaurant, but didn't get chance to try.

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Helpful?
Thank Amy G
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Amy G, Thank you so much for this wonderful feedback. We are so happy to hear our hotel met your needs and was easily accessible for your flight out of Logan. We also want to say thanks for recognizing a member of our team - we'll be sure to share your comments with Jamoni. We hope we'll have a...

Reviewed 2 weeks ago via mobile

Had a lovely meal here; calamari & lobster to start followed by a delicious burger. Chips were coated in Parmesan ( interesting but tasty) and cocktail was great. Waiter was attentive (perhaps a little too attentive - didn't read the body language as well as he could have!). Menu was relatively limited. However, Nit a bad place to eat.

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Helpful?
1Thank Jo H
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Jo, Thanks for your feedback. We'll be sure to share your comments with our friends at Social Restaurant & Bar. We look forward to welcoming you back. Warmly, Crowne Plaza Newton Guest Service Team

Hartford, Connecticut
Reviewed 4 weeks ago via mobile

I want to start by saying I would stay here again for sure! There was a lot of good in the stay as well as a few things that made it just okay. First of all, check in was easy we did not have to wait. The room was spacious and on a high floor so we had a view...

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Helpful?
1Thank Bgrace12
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Bgrace12, Thank you so much for this detailed feedback- we truly appreciate it! We really value when our guests give us specifics we can take back to our team and work on improvements. We're so pleased to hear despite a few challenges, you'd be willing to stay with us again. If you would be willing to reach out to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A Landmark Boston Area HotelWelcome to the Crowne Plaza(R) Boston - Newton hotel, uniquely situated over the Massachusetts Turnpike in lovely Newton - close to prominent universities and hospitals. Only 5 miles to all the excitement and culture of Boston, minutes from Fenway Park, and convenient to Cambridge and the bustling 128 beltway, our location, on the MBTA bus route, provides direct access to all these locations.The 270 spacious guest rooms have been stylishly redesigned and feature 37 inch flat screen televisions, complimentary high-speed wireless Internet and room amenities. Tavern Restaurant & Bar serves regional favorites for breakfast and drinks and appetizers in the evening. Social Restaurant offers contemporary casual dining for Lunch and Dinner. Relax in our indoor pool or enjoy a workout in the adjacent fitness area. The on-site parking garage is available for $28.00 per day for self parking, $35.00 per day for valet parking. Our location off the Massachusetts Turnpike makes us the most convenient site for local and regional meetings and events. We feature seven distinctly different meeting rooms, totaling 7,000 square feet, each newly remodeled, including a state-of-the-art executive boardroom and a stylish ballroom with natural lighting. Crowne Plaza(R) Hotels are The Place to Meet, featuring a dedicated manager to oversee every aspect of your meetings planning and execution. We are also ideal for special celebrations with menus and packages available to meet every taste. ... more   less 

Additional Information about Crowne Plaza Boston-Newton Hotel

Address: 320 Washington St, Newton, MA 02458-1619
Region: United States > Massachusetts > Newton
Price Range: $218 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Boston-Newton Hotel 3.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Sheraton Newton
Newton Crowne Plaza
Newton Sheraton
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Questions & Answers

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Questions? Get answers from Crowne Plaza Boston-Newton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a light sleeper try to get a room on the street side not interstate side.”
stevenkohn, 13 Apr 2017 | Read review
“Ask for one away from the highway if concerned about road noise.”
comerharris, 27 Mar 2017 | Read review
“I did not have a problem with noise being on the 3rd floor. Perhaps there or above”
riggaram, 8 Mar 2017 | Read review
“ask for top floor away from highway noise”
AKW52245, 19 Feb 2017 | Read review
“There are rooms that not right over the expressway”
527SharonG527, 8 Jan 2017 | Read review
5 of 5