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Hotel Indigo Boston - Newton Riverside

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Traveller (120)
Room & Suite (237)
Dining (54)
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Overview
  • Excellent19%
  • Very good36%
  • Average24%
  • Poor13%
  • Terrible8%
Travellers talk about
“aveda products”(14 reviews)
“hardwood floors”(14 reviews)
“covered parking”(15 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (794)
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Traveller rating
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152
258
187
103
63
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All reviewsaveda productshardwood floorscovered parkingmbta stationoutdoor poolgreen linefree parkingmodern decoroff the highwaybar restaurantbusiness centerfive minute walkfenway parklate at nightriversidecabanahip
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1 - 5 of 763 reviews
Reviewed 4 days ago

I recently stayed at the Indigo Hotel in Newton, MA. I shared a room with my son. The room itself was fine, but the hotel staff were rude and unapproachable. They have a policy of not allowing anyone to check into their room early until...More

Thank frequenttraveler400
Response from Jonathan T, Assistant General Manager at Hotel Indigo Boston - Newton RiversideResponded today

Dear frequenttraveler400, I am unsure of what happened specifically during your check-in experience but would love the opportunity to discuss with you if you would not mind. Please call the hotel and ask to speak with the Assistant General Manager if you are interested in...More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

There was a very large group staying for a soccer tournament, and the location was perfect for our games. The team was able to do a team pizza party, loved the pool area, and had a fabulous time! Staff was very good. It is a...More

Thank emlwarn
Response from Jonathan T, Assistant General Manager at Hotel Indigo Boston - Newton RiversideResponded 2 weeks ago

Dean emlwarn, Thank you for the feedback and for choosing Hotel Indigo for your recent visit! We are happy to hear your team had a lovely visit and were able to enjoy the pool and close proximity to the train station. We hope you did...More

Reviewed 5 days ago

Conveniently located off highway also next to T station, but relaxed and quiet setting at the same time. Great amenities, friendly staff, clean and chic room...all at a reasonable price. We had a weekend event with many attendees staying here. Will be back here again...More

1  Thank locatango
Reviewed 6 days ago

The location of this hotel was the major selling point when we were looking for a place to stay for our recent trip. Coming from the west, it doesn't get much easier! With free parking and the Riverside T station right next to the hotel,...More

2  Thank BurlyWoodcrafting
Reviewed 1 week ago

We booked two nights here because we were coming up to MA for a family affair, and they had reserved a block of rooms for invitees. I didn't even bother looking around, as the pictures looked nice and reviews seemed good. First off, the room...More

Thank DebR804
Response from Jonathan T, Manager at Hotel Indigo Boston - Newton RiversideResponded 6 days ago

Hello DebR804, We are very sorry the hotel did not meet your expectations. We agree 4 people would be tight in a standard guest room. We do offer larger room types that would allow for more room to dress and relax. It sounds like you...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$157 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$157 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (120)
Room & Suite (237)
Dining (54)
Pool & Beach (42)
Amenities (71)
Business Centre & Event Rooms (2)
Questions & Answers
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marlenis04
4 August 2017|
AnswerShow all 2 answers
Response from bolityzo | Reviewed this property |
The front desk staff will issue "bracelets" to the guests during check-in. I think you can ask them for 'bracelets' if you are waiting. I am not sure how strict they are in checking 'bracelets'.
0
Votes
Kathleen B
5 April 2017|
AnswerShow all 2 answers
Response from Cara S | Property representative |
Unfortunately Trip Advisor will not allow responses that include website links or HTML. A email address is rejected when listed. Please call 617-454-3434 to reach the General Manager directly. Thank you Jim
0
Votes
Sonia T
2 August 2016|
AnswerShow all 5 answers
Response from sunny77SI | Reviewed this property |
I didn't see a shuttle either. We took the green line train into Boston from the hotel, about a block away. I'm sure if you call the hotel they can give you all the info you need. I had called the hotel before I went... More
0
Votes
Room Tips
"Corner rooms are a little bigger and have a pullout couch"
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"As high up as possible and on the Grove Street side of the building."
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"Do not accept a room on the main floor"
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"Never trust this hotle with your laundry..."
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