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08/10/2017 09/10/2017
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    Hotel Indigo Boston - Newton Riverside

    399 Grove Street, Newton, MA 02462
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    08/10/2017 09/10/2017
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    US$160US$213
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    Traveller (105)
    Room & Suite (215)
    Dining (53)
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    Overview
    • Excellent19%
    • Very good37%
    • Average24%
    • Poor13%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    3.5 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (750)
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    1 - 5 of 720 reviews

    Reviewed 5 days ago

    It is always hard writing a negative review. I have tried to resolve all issues with customer service and the front desk manager, but nothing seems to get resolved. So I booked two nights for my fiance here, she was having her bachelorette party there...More

    Thank Barry G
    Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 4 days ago

    Barry, I am very sorry to hear of the service experience you received during your stay at our Hotel Indigo. A member of the management team will reach out to you directly to make sure your billing questions are answered and all other concerns are...More

    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    This hotel is super convenient - located a 5 minute walk from the Riverside stop of the MBTA Green D-Line. If you're headed into Boston for the Sox or just to tour the city, this hotel is a very well located. No need to pay...More

    Thank Robert H
    Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 3 weeks ago

    Dear Robert H, Thank you for sharing your recent stay experience with your fellow Trip Advisor Travelers. I am certain they will find your post informative and helpful. It is wonderful to read how you enjoyed our location and the access provided to Boston. Please...More

    Reviewed 1 week ago

    The Indigo hosted a complicated event for us with a religious service followed by a cocktail reception followed by a buffet lunch and everything was perfect. The Indigo staff and especially Ashley and Jasmine worked with us over several few months and were incredibly responsive...More

    1  Thank Stephen F
    Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 1 week ago

    Dear Stephen F, Thank you for including the Hotel Indigo and Bokx 109 in your very special family event planning. We are honored to be part of that celebration and thrilled to read that everything worked out well. Ashley and Jasmine are wonderful team members...More

    Reviewed 2 weeks ago

    The hotel is beautiful, clean, and the staff were OUTSTANDING!! However, I thought for the price that the rooms were very small, there was no counter space in the bathrooms to put items, no rooms had microwaves or refrigerators (unless you paid extra),, and (arguably)...More

    Thank 64judyw151
    Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 1 week ago

    Dear Judy, Thank you for choosing our Hotel Indigo in Newton and for sharing your stay experience with your fellow Trip Advisor Travelers. We value your comments and suggestions. Our room are smaller than average with is why we are branded as a boutique hotel....More

    Reviewed 2 weeks ago

    I highly recommend this property. The staff went out of their way to accommodate our initial requests, the front desk was always polite, respectful and willing to help. Housekeeping did an excellent job of replacing the towels, and general clean up. The restaurant has excellent...More

    Thank catraveler_8
    Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 2 weeks ago

    Dear Catraveler, Thank you for choosing the hotel Indigo Newton for your recent trip to the area. We appreciate your recommendation regarding our property and the staff. It is our philosophy that People make the difference and we are thrilled to read that you were...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$135 - US$387 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 191
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Travelocity, Expedia, Hotels.com, TripOnline SA, Priceline, Hotwire, Cancelon, HotelsforEveryone, getaroom.com and Evoline ltd so you can book your Hotel Indigo Boston - Newton Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Newton
    • Also Known As
    • Hotel Indigo Newton ,
    • Hotel Indigo Boston
    Add Photo Photos
    Traveller (105)
    Room & Suite (215)
    Dining (53)
    Pool & Beach (43)
    Hotel & Grounds (147)
    Bathroom (11)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Newton Cemetery
    24 reviews
    3.83 km away
    Weston Ski Track
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    1.16 km away
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    Ask a question
    Questions & Answers
    marlenis04
    4 August 2017|
    AnswerShow all 2 answers
    Response from bolityzo | Reviewed this property |
    The front desk staff will issue "bracelets" to the guests during check-in. I think you can ask them for 'bracelets' if you are waiting. I am not sure how strict they are in checking 'bracelets'.
    0
    Votes
    Kathleen B
    5 April 2017|
    Answer
    Response from Jim H | Property representative |
    Unfortunately Trip Advisor will not allow responses that include website links or HTML. A email address is rejected when listed. Please call 617-454-3434 to reach the General Manager directly. Thank you Jim
    0
    Votes
    Sonia T
    2 August 2016|
    AnswerShow all 4 answers
    Response from sunny77SI | Reviewed this property |
    I didn't see a shuttle either. We took the green line train into Boston from the hotel, about a block away. I'm sure if you call the hotel they can give you all the info you need. I had called the hotel before I went... More
    0
    Votes
    Room Tips
    "Rooms facing the pool on a weekend night can get noisy because of the great bar downstairs"
    Read review
    "Used the "room and breakfast" rate and thought that was a good deal, buffet or order off menu."
    Read review
    "noisy noisy noisy"
    Read review
    "stay somewhere else"
    Read review
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