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Hotel Indigo Boston - Newton Riverside

769 reviews
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Traveller (110)
Room & Suite (237)
Dining (54)
Overview
  • Excellent19%
  • Very good37%
  • Average24%
  • Poor13%
  • Terrible7%
Travellers talk about
“hardwood floors”(16 reviews)
“aveda products”(14 reviews)
“mbta station”(10 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (769)Write a Review
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All reviewshardwood floorsaveda productsmbta stationcovered parkingoutdoor poolgreen linemodern decorfree parkingbar restaurantoff the highwaybusiness centerfive minute walklate at nightfenway parkmass pikeriversidecabanas
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301 - 305 of 740 reviews
Reviewed 19 October 2014

We checked in at 11pm to find ourselves 6 steps behind reception with the bed heads backing the reception wall. Asked for a room swap but none available, 2 noisy weddings did not aid things. The hotel is 40 mins by public transport outside of...More

Thank Lauri C
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 20 October 2014

Dear MrsSee: Thank you for sharing your stay experience on line. I am very sorry that you had a less than positive experience. It is good to hear that we kept our hospitality promise and provided a full refund. I will reach out to your...More

Reviewed 15 October 2014

The property is next to the Riverside T station, great to get to Boston for shopping, touring, a Sox game or whatever. You can park at the hotel and walk to the T station. it is a dark walk back late at night. Some lighting...More

Thank CTRedSox2004
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 15 October 2014

Dear Gill S: Thank you for choosing the hotel Indigo Newton when traveling to the Boston Area. We appreciate your comments and feedback. I am sorry to hear that you had some fuzzy reception on television in your guestroom. This is typically due to a...More

Reviewed 14 October 2014

we recently stayed here as my daughter was in the 1/2 marathon. This hotel was very clean, modern and staff were exceptionally helpful. The hotel is right next to the T line making traveling nto boston a breeze. Will definitely stay again.

Thank NYvirg1
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 15 October 2014

Dear NYvirg1: Thank you for choosing our hotel Indigo and sharing your comments. We hope too see you again during your next trip to the Boston Area! Stay Inspired!

Reviewed 11 October 2014

I was pleasantly surprised during my recent visit to Boston. It was my 1st time visiting the city and I took a risk staying away from downtown Boston where my conference was being held. But staying at Hotel Indigo was a good decision. I had...More

Thank WorldTravelista_SAO
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 13 October 2014

Dear WorldTravelista_SAO: Thank you for sharing your comments regarding your recent stay! We truly appeciate you taking the time to share your experience. We hope to see you again during your next trip to the Boston Area. Sincerely,

Reviewed 1 October 2014

Overall we enjoyed our stay, which was to attend a friend's wedding in Newton. Being from out of state, we combined this into a long weekend to tour Boston. The highlights were light, airy rooms, a cool pool/lounge area (great for post wedding!), less than...More

1  Thank AndieGirl5
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 13 October 2014

Dear AndieGirl5: Thank you for choosing the hotel Indigo Newton and our our time and feedback. We inspire our associates to deliver a personalized neighborhood experience. We are disappointed your curiosity about the neighborhood was not met with vibrant options. We are refeshing our team...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$95 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$95 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (110)
Room & Suite (237)
Dining (54)
Pool & Beach (42)
Amenities (71)
Business Centre & Event Rooms (2)
Questions & Answers
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marlenis04
4 August 2017|
AnswerShow all 2 answers
Response from bolityzo | Reviewed this property |
The front desk staff will issue "bracelets" to the guests during check-in. I think you can ask them for 'bracelets' if you are waiting. I am not sure how strict they are in checking 'bracelets'.
0
Votes
Kathleen B
5 April 2017|
AnswerShow all 2 answers
Response from Cara S | Property representative |
Unfortunately Trip Advisor will not allow responses that include website links or HTML. A email address is rejected when listed. Please call 617-454-3434 to reach the General Manager directly. Thank you Jim
0
Votes
Sonia T
2 August 2016|
AnswerShow all 4 answers
Response from sunny77SI | Reviewed this property |
I didn't see a shuttle either. We took the green line train into Boston from the hotel, about a block away. I'm sure if you call the hotel they can give you all the info you need. I had called the hotel before I went... More
0
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Room Tips
"read our review before you book the room here"
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"This was supposed to be their best double. Can't imagine any worse."
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"Rooms facing the pool on a weekend night can get noisy because of the great bar downstairs"
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"Used the "room and breakfast" rate and thought that was a good deal, buffet or order off menu."
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