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Holiday Inn Berkshires

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191 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Painted Post, New York
Reviewed 1 week ago

good experience in North Adams..The staff is always friendly and helpful....rooms are clean...bartenders are good My only complaint would be that the eggs were runny at breakfast..other than that...breakfast was good and 20% off for staying

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Helpful?
Thank davidphelps12
Reviewed 2 weeks ago via mobile

My boyfriend and I went up to the Berkshires so we could see the Mohawk trail and do a little hiking. The holiday inn was clean and very nice. We ate dinner at the hotel and ordered room service for breakfast the next morning. Great weekend and we'd definitely stay here again.

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Helpful?
Thank Beth M
Ellicott City, Maryland
Reviewed 4 weeks ago

I recently spent a couple of nights here, and it was an excellent experience! There is plenty of free parking next to the hotel. The staff at the front desk were friendly and helpful. My room on the top floor was spacious, and I had a great new of the mountains. I did eat breakfast one morning at the restaurant,...

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Helpful?
Thank Kenneth W
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you for your wonderful review of our hotel. Our staff takes great pride in providing excellent hospitality and customer service. We appreciate you staying with us and look forward to hosting you again.

Annapolis, Maryland
Reviewed 27 October 2016

We ended up here in a rain storm when ort reservation at another nearby motel fell through. It is a nice location with easy access to attractions like Mass MoCA and Mt. Graylock as well as shops and restaurants. However it is a bit confusing to get into given that it is just one of many businesses in a complex...

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Helpful?
Thank Patrick B
IHGService, Guest Relations Manager at Holiday Inn Berkshires, responded to this review

Dear Patrick B, Thank you for writing a review about your recent stay with us. I am truly touched and grateful for your very kind review. We hope that other travelers will find your comments beneficial with regards to the price, comfort and location. However, we apologize for the inconvenience you had with our elevators. Rest assured that this will...

Ramat Gan, Israel
Reviewed 26 October 2016 via mobile

We made some mistakes by our way to the hotel, and came to check in just at 1:00 AM. We got 2 big great rooms, but unfortunately at 5:00 AM alarm was start to operated at the hotel and we can't sleep till it was fixed- for 30 minutes. So we didn't sleep well and had to check out at...

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Helpful?
Thank omeroo
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you so much for your review of your stay, I especially wanted to thank you for your understanding that morning. I am glad that I could be of service and turn your day around. Fire alarms can be frustrating and scary but with the correct measurements in place everyone was safe and secure. Yvonne W

San Diego, California
Reviewed 22 October 2016 via mobile

Stayed here one night on our New England Foliage road trip. Was very pleased with our stay. Location is next to restaurants & a few shops. Also Close proximity to the art museum & Mt Greylock. Check in was a breeze & our well appointed room was clean, very spacious & we had a lovely view of all the beautiful...

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Thank ewright2013
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

We love to hear feedback from our guests and look forward to your return stay. Perhaps we can clear up one of your questions, Holiday Inn Express provides complimentary continental breakfast with every stay. Our Holiday Inn provides a full service restaurant with a room service option for Breakfast and Dinner. We do have rates that include a breakfast voucher...

Fall River, Massachusetts
Reviewed 20 October 2016

Location, cleanliness, comfortable beds top attributes. No complimentary breakfast was surprising. Even with 20% off for being a hotel guest, breakfast was still in the $10 range. We have to mention this... prepare to chuckle: the toilet seat was the smallest ever encountered! We joke and say truthfully that we did not realize they were made that small, and they...

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Thank CaptainDG
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Boston, Massachusetts
Reviewed 18 October 2016

I stayed one night while visiting my son who is in one of the local colleges. The room was pristine, service at the desk was excellent and breakfast in the morning was exceptional including the coffee! There was a keurig coffee maker in the room if I needed it, and the body products came from a reputable chain. Towels were...

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Thank jotBoston
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Shrewsbury, Massachusetts
Reviewed 10 October 2016

The staff was great. Very accommodating as we had 3 rooms and needed them near each other, even though they were sold out this weekend. We used the pool which was clean and well maintained. Dinner in their restaurant with 15 people for my mother-in-law's birthday - they set us up in a separate room, food was excellent and service...

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Thank jhaffty
lsearcy, General Manager at Holiday Inn Berkshires, responded to this review

Thank you for your review. We appreciate the kind words regarding your stay and your experience in our restaurant and catering facilities. We strive to make sure, that no matter how big or small the party that comes to visit, that everyone has an enjoyable time. Thank you for choosing Holiday Inn

Glenview
Reviewed 8 October 2016

We stayed here while traveling and were very happy with our accommodations. The room was spacious, clean, and comfortable. The best was the bed. We had been traveling for weeks, and it was the best bed we had. I thought it was very up-to-date. We did not use pool or restaurant. It is in the downtown area, so naturally a...

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Thank GlenviewTraveler
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you so much for staying with us, we sincerely appreciate your feedback. I am glad to hear that you enjoyed the comfort of our beds and room quality.We do hope that you will stay with us again. Yvonne W Front Office Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn-Berkshires is located in the foothills of the Berkshire Mountains. The entire hotel was remodeled in Nov 2011 and is the ideal choice to explore all the Berkshire museums, theatres, historic sites and outdoor activities. The hotel features an indoor pool, hot tub, two saunas, a cardio room and a game room. Our restaurant serves breakfast and dinner daily and features a covered patio for outdoor dining during the summer months. We also have free Wi-fi throughout the building. ... more   less 

Additional Information about Holiday Inn Berkshires

Address: 40 Main St, North Adams, MA 01247-3460
Region: United States > Massachusetts > Berkshires > North Adams
Price Range: $183 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Berkshires 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn North Adams
North Adams Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Berkshires staff and other travellers.
2 questions
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Hamilton, Bermuda
over a year ago

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Questions? Get answers from Holiday Inn Berkshires staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor facing the mountains!”
 of 5 bubbles 369kennethw, 9 Nov 2016 | Read review
“We always ask for a room away from elevators and ice machines.”
 of 5 bubbles CaptainDG, 19 Oct 2016 | Read review
“Choose a higher room.”
 of 5 bubbles GlenviewTraveler, 7 Oct 2016 | Read review
“I think all rooms have mountain views but some have a view of the steeples too, which is great.”
 of 5 bubbles 354gailr, 3 Oct 2016 | Read review
“Ask about the breakfast discount if you show your room key.”
 of 5 bubbles SarahConnor, 26 Jul 2016 | Read review
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