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Holiday Inn Berkshires

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Holiday Inn Berkshires
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196 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Switzerland
Reviewed yesterday NEW

Typical Holiday Inn hotel, simple but clean. Room was quite spacious. Everything just looked a bit tired inside though. The heating/AirCon unit is really noisy and not super efficient I think.... Parking is free right next to the hotel. You'll find several little shops and restaurants around, within walking distance. It's really well located and convenient. MASS MoCA is near...

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Helpful?
Thank enelym1978
Reviewed 2 weeks ago

first and foremost, the staff was a 10/5 they were the nicest and most friendly people i have come across in a very long time. every request, no matter how crazy, was met with acceptance. the rooms were quite nice and very clean, perfectly comfortable for 4 people. the hotel itself was also well kept and had all the essentials...

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Thank Mike C
New York City, New York
Reviewed 2 weeks ago via mobile

LOVE this place. Staff is so accommodating and friendly. They genuinely want you to enjoy your stay and staff will go out of their way to hope you. Rooms are beautiful and so clean. Will definitely come back!!

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Helpful?
Thank mishbass
Chelsea, Massachusetts
Reviewed 3 weeks ago

This is a special shout-out to Jamie, one of the Front Desk staff. She handled a weather-related issue for us with grace and aplomb and gave us solid advice about driving on Rte. 2 in a snow storm! She was so helpful during a stressful time. Yet another reason we were glad we chose Holiday Inn Berkshires for our accommodation...

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Thank MissKitty7763
Montreal, Canada
Reviewed 3 weeks ago via mobile

The hotel is a five minute walk from Mass MOCA, and this is the main reason we booked it. Our room on the 6th floor was comfortable with a nice view of the town and mountains. The room was a bit tired, with dim lighting in the bathroom, but the beds were comfortable. The room also had a fridge and...

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Thank S L
Painted Post, New York
Reviewed 28 November 2016

good experience in North Adams..The staff is always friendly and helpful....rooms are clean...bartenders are good My only complaint would be that the eggs were runny at breakfast..other than that...breakfast was good and 20% off for staying

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Thank davidphelps12
Reviewed 22 November 2016 via mobile

My boyfriend and I went up to the Berkshires so we could see the Mohawk trail and do a little hiking. The holiday inn was clean and very nice. We ate dinner at the hotel and ordered room service for breakfast the next morning. Great weekend and we'd definitely stay here again.

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Thank Beth M
Ellicott City, Maryland
Reviewed 10 November 2016

I recently spent a couple of nights here, and it was an excellent experience! There is plenty of free parking next to the hotel. The staff at the front desk were friendly and helpful. My room on the top floor was spacious, and I had a great new of the mountains. I did eat breakfast one morning at the restaurant,...

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Helpful?
Thank Kenneth W
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you for your wonderful review of our hotel. Our staff takes great pride in providing excellent hospitality and customer service. We appreciate you staying with us and look forward to hosting you again.

Annapolis, Maryland
Reviewed 27 October 2016

We ended up here in a rain storm when ort reservation at another nearby motel fell through. It is a nice location with easy access to attractions like Mass MoCA and Mt. Graylock as well as shops and restaurants. However it is a bit confusing to get into given that it is just one of many businesses in a complex...

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Helpful?
Thank Patrick B
IHGService, Guest Relations Manager at Holiday Inn Berkshires, responded to this review

Dear Patrick B, Thank you for writing a review about your recent stay with us. I am truly touched and grateful for your very kind review. We hope that other travelers will find your comments beneficial with regards to the price, comfort and location. However, we apologize for the inconvenience you had with our elevators. Rest assured that this will...

Ramat Gan, Israel
Reviewed 26 October 2016 via mobile

We made some mistakes by our way to the hotel, and came to check in just at 1:00 AM. We got 2 big great rooms, but unfortunately at 5:00 AM alarm was start to operated at the hotel and we can't sleep till it was fixed- for 30 minutes. So we didn't sleep well and had to check out at...

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Helpful?
Thank omeroo
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you so much for your review of your stay, I especially wanted to thank you for your understanding that morning. I am glad that I could be of service and turn your day around. Fire alarms can be frustrating and scary but with the correct measurements in place everyone was safe and secure. Yvonne W

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn-Berkshires is located in the foothills of the Berkshire Mountains. The entire hotel was remodeled in Nov 2011 and is the ideal choice to explore all the Berkshire museums, theatres, historic sites and outdoor activities. The hotel features an indoor pool, hot tub, two saunas, a cardio room and a game room. Our restaurant serves breakfast and dinner daily and features a covered patio for outdoor dining during the summer months. We also have free Wi-fi throughout the building. ... more   less 

Additional Information about Holiday Inn Berkshires

Address: 40 Main St, North Adams, MA 01247-3460
Region: United States > Massachusetts > Berkshires > North Adams
Price Range: $184 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Berkshires 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn North Adams
North Adams Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Berkshires staff and other travellers.
2 questions
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Hamilton, Bermuda
over a year ago

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Questions? Get answers from Holiday Inn Berkshires staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor facing the mountains!”
 of 5 bubbles 369kennethw, 9 Nov 2016 | Read review
“We always ask for a room away from elevators and ice machines.”
 of 5 bubbles CaptainDG, 19 Oct 2016 | Read review
“Choose a higher room.”
 of 5 bubbles GlenviewTraveler, 7 Oct 2016 | Read review
“I think all rooms have mountain views but some have a view of the steeples too, which is great.”
 of 5 bubbles 354gailr, 3 Oct 2016 | Read review
“Ask about the breakfast discount if you show your room key.”
 of 5 bubbles SarahConnor, 26 Jul 2016 | Read review
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