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We stayed here for a college commencement weekend. Due to the high demand for hotel rooms during these times the rates for this hotel were very high - my guess is double the usual rate. So, paying an exorbitantly high rate I expected a bit...More
Response from Nicole Z, General Manager at Quality Inn & SuitesResponded 23 May 2014
Thank you for taking the time to tell us about your recent experience at our hotel during Graduation Weekend. We realize it is a very special time for our guests and strive to make that experience special as well. I would like to personally take...More
I first stayed here because of its location - it's right off I-91, yet only a 10 or 15 minute walk from the center of Northampton. I liked it enough to stay again. (On my way home from a music festival at the other end...More
Response from Nicole Z, Front Office Manager at Quality Inn & SuitesResponded 23 May 2014
Thank you so much for the great review! It is wonderful to hear you enjoyed your time with us. We hope to see you on your next trip to Northampton!
The staff was welcoming and the rate was reasonable but the room was poorly ventilated and smelled of lots of cleaning solution like they were trying to hide something. Surprisingly quiet given it is on a pretty busy road.
1 Thank TravelBug_99938
Response from Nicole Z, Front Office Manager at Quality Inn & SuitesResponded 13 June 2014
Thank you for taking the time to write a review. We do appreciate all of our guest feedback as we are always looking for opportunities to improve.
Noticed that all the 'terrible' and most of the 'poor' reviews are at least two years old. my room was clean and spacious, and everything worked. The staff were very pleasant and responsive.
The two issues I have are the pool, which you have to...More
Response from Nicole Z, Front Office Manager at Quality Inn & SuitesResponded 8 May 2014
Thank you for taking the time to write a review. I am glad to hear you were pleasantly surprised with the room and the staff. We have put in a lot of work to make improvements over the past couple of years.
I stayed at this hotel after my kids and I were displaced by a fire. We were there from August 30, 2013 to February 28, 2014. All of the staff went above and beyond to make us not only feel welcome but also safe and...More
US$101 - US$251 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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