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Best Western Plus Berkshire Hills Inn & Suites

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Traveller (34)
Room & Suite (37)
Dining (3)
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Overview
  • Excellent48%
  • Very good36%
  • Average14%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
2 Star Hotel
All hotel details
Offers from Best Western Plus Berkshire Hills Inn & Suites
Special Offer:BOOK DIRECT & SAVE
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (518)
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241
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66
8
3
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241
187
66
8
3
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All reviewsbreakfast includedhot itemsthe breakfast areahour coffeemake your own wafflesclean roomstwo room suiteshaker villagehot breakfastwaffle makerfridge and microwavebagelsnice breakfastnothing fancyconvenient locationking bedthird floor
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1 - 5 of 505 reviews
Reviewed 2 weeks ago

Such an exceptional hotel and town. My highest recommendation. Bo the manager was so helpful and went out of our way to make us feel welcome and comfortable. Words cannot describe the beauty of this region.

Review collected in partnership with Best Western
Thank lynwiden
Hotel's Favourite
Reviewed 12 November 2017

I usually stay at this Best Western Plus when I visit the Berkshires. This is my 4th year in a row and the property is great as usual. The GM Bo is always on site when I visit and a pleasure to talk to. He...More

Thank JasonD12
Response from BW_Berkshire, General Manager at Best Western Plus Berkshire Hills Inn & SuitesResponded 18 November 2017

Dear JasonD12, We love to hear from our repeat guests visiting our hotel. We are so excited that you were able to interact with our crew, and appreciated our updated rooms. We can't wait until we see you on your next visit, and hope that...More

Reviewed 1 April 2018

A clean and comfortable hotel with great breakfast and friendly staffs! The building is old but very clean and well maintained. The beds are are good The internet connection is not always working as expected.More

Review collected in partnership with Best Western
Thank TonyMD2018
Response from BW_Berkshire, Director of Sales at Best Western Plus Berkshire Hills Inn & SuitesResponded 10 April 2018

Dear Tony, Thank you for being a recent patron with us, we truly appreciate your business. Thank you just as well for taking the time to write us a generous review, it is our utmost pleasure to be at your service. We hope that you...More

Reviewed 22 March 2018

Stayed here for one night because we got a late start on the way to williamstown Motel was newish, pretty clean. Bed was good and firm, but the pillows were less than desirable (too thin, too soft ). Breakfast was very good (scrambled eggs, sausage,...More

Thank garymwhipple
Response from BW_Berkshire, Director of Sales at Best Western Plus Berkshire Hills Inn & SuitesResponded 23 March 2018

Dear Mr. Whipple, Thank you for being a recent guest with us, we appreciate your business and equally we appreciate you taking some time out of your day to write us this review. We are happy to hear that everything went well for the most...More

Reviewed 7 March 2018 via mobile

Good value but basic cleanliness (bathroom wasn’t completely clean). Beds comfortable and breakfast was decent. Best to stay on top floor since all walls and floors! are paper thn. Overall good value though.More

Thank Ericraheem
Response from BW_Berkshire, Director of Sales at Best Western Plus Berkshire Hills Inn & SuitesResponded 10 March 2018

Dear Ericraheem, Thank you for being a recent patron with us, we very much appreciate your business. We are happy to hear that overall you were satisfied with you accomodations. We very much apologize for the issue involving the bathroom not being fully clean, thank...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$98 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (34)
Room & Suite (37)
Dining (3)
Business Centre & Event Rooms (6)
Questions & Answers
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Jasmine C
6 January 2017|
Answer
Response from Steve E | Reviewed this property |
Here is something I found from USA Today: It is virtually impossible to rent a hotel room in the United States if you are under 18, the legal age of majority in all states. The two basic reasons for this are liability and... More
0
Votes
Jacqueline S
28 November 2016|
AnswerShow all 6 answers
Response from quackmar | Reviewed this property |
I agree with all of the above. Rules can vary based on price, or if there's some kind of special event going on. I would call the hotel. I recall the front desk being very courteous.
0
Votes
Bob D
17 June 2016|
AnswerShow all 3 answers
Response from W M | Reviewed this property |
No pool, but there is a fitness room with an elliptical and treadmill.
0
Votes
Room Tips
"Top Floor so nobody is above you"
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"Request a room on the back side of the hotel because it quieter"
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"Choose a room at the back of the hotel away from traffic noise."
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"room quiet from outside, noise from upstairs or hallways might be unavoidable"
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