We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN PLUS Berkshire Hills Inn & Suites

Show Prices
Certificate of Excellence
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
BEST WESTERN PLUS Berkshire Hills Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

426 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for BEST WESTERN PLUS Berkshire Hills Inn & Suites
See the most recent reviews
Showing 414: English reviews
Kent, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 October 2016

We stayed here for a couple of nights and were very happy with the overall experience. The desk staff were excellent (top marks to Bu) and gave us much helpful information. On one evening we had a problem with our refrigerator and the TV. By the time we had returned to our room a couple of hours later the desk... More 

Thank IAN B
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 12 October 2016

The room was nice, what can you say, it had all of the amenities required for a Best Western Inn. The staff was really helpful with dining suggestions, and local sights to see. Really though, the parking strip was full of six ft. tall sunflowers! Just a crazy thing, but we loved it!

Thank Claudia M
Rochester, NY, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2016

Best western seems to be making a huge effort to retool their properties and step up their game. I have stayed at 4 different locations for both business and leisure in the past year and each was excellent in both the facilities and staff. I highly recommend Best Western for both business and leisure travel. I have also found their... More 

Review collected in partnership with Best Western

1 Thank Joseph M
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 October 2016 via mobile

Good value, good breakfast, and the room was a nice size. Our room faced the highway so it was a bit noisy at times. To counter this we set the thermostat to run the fan continuously, which did the trick. The staff were very friendly and helpful. We would stay there again.

Thank Steve E
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 October 2016

The front desk people were friendly and efficient and found the best price for us, Entry way was attractive and the room was clean and looked fresh. Coffee is advertised for all day long and is available at the front desk and in the breakfast room. At 7:15 Sunday morning both places had room temperature coffee and when told about... More 

Thank sirdoug
1 review
Reviewed 30 September 2016

Nice and clean. Needs some updating. Great staff. Little noisy. breakfast good. Nice location in mountains. Pricy for the location. beds very comfortable. Great restaurant near by. we were there only one night on our overall trip so you need to stay longer to take in the small towns and all their amenities!!

Review collected in partnership with Best Western

Thank Steve L
Bowral, Australia
Level Contributor
508 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
Reviewed 25 September 2016 via mobile

I do not understand the negative reviews as they sound like a different hotel to the one experienced. Our welcome was warm and the room was big, spotless and the bed and pillows very comfortable. Yes the bathroom has 2 parts however we did not find that a problem at all. The breakfast was a very pleasant surprise - freshly... More 

Thank Joanne P
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 September 2016

This hotel is conveniently located on the fringe of Pittsville. The property is quiet, the service is excellent, and the breakfast has a fresh assortment of both hot and cold foods. The rooms are clean and the bedding is very comfortable. The hotel offers a business center and a fitness center.

Review collected in partnership with Best Western

Thank HappycatShreveport
Level Contributor
65 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 8 September 2016

I chose this property for the relatively reasonable price in an expensive area. Front desk welcome was nice and helpful. Room was clean and in good condition. No complaints there. I would echo the previous review regarding the breakfast area being way too small and poorly laid out, uncomfortable to use. The location felt out of the way. This made... More 

Thank quackmar
South Burlington, Vermont
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 September 2016

Okay but over priced. Internet was not functional during our one day stay. Breakfast area layout too small for large number of guests. Food nothing special. No complimentary newspapers. No pool. Pretty far from central Pittsfield.

Review collected in partnership with Best Western

BW_Berkshire, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

We certainly value and appreciate your comments, thank you for your positive review. It makes us want to try even harder to be better. We hope your travels bring you back through The Berkshires so we can welcome you back again. More 

59 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (27)
Room/Suite (13)
Bathroom (3)
View from Room (4)
Hotel & Grounds (1)
Other (6)

Management photos: Courtesy of the property manager

All Management Photos (32)
Hotel & Grounds (5)
Room/Suite (11)
Dining (3)
Business Centre/Function Rooms (6)
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Pittsfield
5.0 km away
Hampton Inn & Suites Berkshires-Lenox
4.8 km away
Hilton Garden Inn Lenox Pittsfield
14.7 km away
Vacation Village in the Berkshires
Show Prices
Show Prices
Show Prices
5.3 km away
Hotel on North
Hotel on North
#1 of 11 in Pittsfield
329 reviews
5.0 km away
Yankee Inn
Yankee Inn
#5 of 14 in Lenox
504 reviews
13.3 km away
Black Swan Inn Berkshires, an Ascend Collection Hotel
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated in July of 2011 this Pittsfield, Massachusetts hotel offers all the amenities guests need for a relaxing visit in the Berkshires. The BEST WESTERN Berkshire Hills Inn & Suites proudly offers 59 spaciously appointed guest rooms each complete with microwave, refrigerator, 37-inch LCD television with HBO® and high-speed Internet access. Guests will wake each morning to a delicious complimentary hot breakfast. This Berkshire hotel's additional amenities include an exercise facility, whirlpool suites and fireplace suites. Business travelers will appreciate the quality meeting facilities as well as our business center. ... more   less 

Additional Information about BEST WESTERN PLUS Berkshire Hills Inn & Suites

Address: 1350 W Housatonic St, Pittsfield, MA 01201-7514 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
Region: United States > Massachusetts > Berkshires > Pittsfield
Price Range: $124 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Berkshire Hills Inn & Suites 2.5*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Priceline, Cancelon, Odigeo and Travelocity so you can book your BEST WESTERN PLUS Berkshire Hills Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Ramada Pittsfield
Pittsfield Ramada
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Berkshire Hills Inn & Suites staff and other travellers.
7 questions
Ask a question
Bird in Hand, Pennsylvania
over a year ago
4 days ago
Scarborough, United Kingdom
5 months ago
Taunton, Massachusetts
10 months ago

See all questions (7)

Questions? Get answers from BEST WESTERN PLUS Berkshire Hills Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms at end of ground floor are good”
 of 5 bubbles C758JImichaelg, 30 Nov 2016 | Read review
“South side rooms have Route 20 traffic noise, quite within limits.”
 of 5 bubbles Keydet72, 18 Nov 2016 | Read review
“No real view, and quiet, so any room should do.”
 of 5 bubbles Hogandoc1, 18 Oct 2016 | Read review
“Rooms around the back would be quieter but this is not a big problem since the road is not too busy at night.”
 of 5 bubbles IANGPS0278, 18 Oct 2016 | Read review
“Corner suite was excellent”
 of 5 bubbles Boxman43, 23 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay