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    Crowne Plaza Pittsfield

    1 West St, Rte 7 & West St, Pittsfield, MA 01201-6298
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$98
    US$98
    US$98
    Traveller (62)
    Room & Suite (41)
    Dining (10)
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    Overview

    • Excellent18%
    • Very good36%
    • Average25%
    • Poor13%
    • Terrible5%
    1 week ago
    “Nice room; buffet breakfast not great”
    3 weeks ago
    “Very nice stay”
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Pittsfield
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 21 February 2015

    Can't speak enough about the truly great friendly service shown by all staff. The bar, restaurant, house keeping, maintenance and especially the front desk, specifically Jessica, who commands a great natural smile, charm and wit. Whether it was help with food, activities, local things to...More

    Helpful?
    Response from Chuck B, General Manager at Crowne Plaza Pittsfield

    Dear Ralphia2015, Your comments were great to hear. I will be certain to pass them along to our staff. It was a pleasure having you as our guest. Than you for staying with us. Sincerely, Chuck Burnick General Manager

    Reviewed 15 February 2015 via mobile

    We stayed there for Valentines Day, and it was sub par at best. Dinner at the bar was okay, but the food wasn't anything special. We got room service for breakfast our 1st morning, and hands down the worst hotel breakfast I've ever had. The...More

    Helpful?
    Response from Chuck B, General Manager at Crowne Plaza Pittsfield

    Dear Sadiesades, Thank you for taking the time to provide feedback about you stay. I am sorry you were disappointed with your dining experience. Your comments will be helpful with our continued effort to improve. I hope you will reconsider giving us another chance in...More

    Reviewed 6 February 2015

    Visited western MA during foliage season. Nothing to complain about, but also nothing to rave about either. The rooms can use a little bit of updating. Pretty standard service all around. Didn't dine at the restaurant, so I have no comment on that.More

    Helpful?
    Response from Chuck B, General Manager at Crowne Plaza Pittsfield

    Dear David N., Thank you for taking the time to provide feedback about your stay. I am sorry we did not completely meet your needs . We are constantly striving to improve our product and services and your comments will help us in that effort....More

    Reviewed 1 February 2015 via mobile

    Hotel is quite convenient in the middle Of town. For the only big brand in the area, I felt the rooms were not well appointed and needed a deep scrub. The hallways smelt like a motel with an old cigarette smell. The iron was broken,...More

    Helpful?
    Response from Chuck B, General Manager at Crowne Plaza Pittsfield

    Dear Vots824, Thank you for taking the time to provide feedback about your experience . I am sorry some items during your stay were not up to our usual standards. We are always looking for ways to improve our product and your comments will assist...More

    Reviewed 28 January 2015

    Pros: nice view of town from upper floors. Nice restaurant and bar area. Can walk to most parts of downtown. Pittsfield has limited choices in hotels so can't be too picky. Cons: overly strong chlorine smell from pool area. Bleach used in sheets caused a...More

    Helpful?
    Response from Chuck B, General Manager at Crowne Plaza Pittsfield

    Dear In Gods Country, Thank you for taking the time to provide feedback about your visit. We are sorry that you had issues with the chlorine odors by the pool and laundry detergent sensitivity. I assure you both issues will be looked into immediately. Your...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$102 - US$253 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (62)
    Room & Suite (41)
    Dining (10)
    Pool & Beach (3)
    Nearby
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    Nearby Restaurants
    Flavours Restaurant
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    District Kitchen & Bar
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    On A Roll Cafe
    132 reviews
    .20 km away
    The Marketplace Cafe
    73 reviews
    .17 km away
    Nearby Attractions
    Barrington Stage Company
    201 reviews
    .63 km away
    Berkshire Museum
    192 reviews
    .15 km away
    Balderdash Cellars
    64 reviews
    .91 km away
    Colonial Theatre
    73 reviews
    .23 km away
    Questions & AnswersAsk a question
    Debra B
    Distance to the Red Lion Inn
    7 September 2016|
    Answer Show all 4 answers
    Response from stgnts | Reviewed this property |
    I do not know GPS will tell you. Happy traveling.
    0
    Votes
    donafran
    HI. The information on the parking garage is a bit confusing. Many of the recent reviews say parking is free in the garage. But he Hotel website says it is $6 per day. So - what is the real story on the parking ? If you do have to pay, can you come and go several times? or is it $6 every time you leave and come back ? Thank you in advance for your answers.
    23 July 2016|
    Answer Show all 3 answers
    Response from baldy2u2 | Reviewed this property |
    It was free when I went there a couple of months ago.
    1
    Vote
    Mike732014
    I have booked a two night stay in July but after reading these reviews I am canceling my reservation. From the reviews I am reading you could not pay me to stay at this hotel.
    19 June 2015|
    Answer Show all 5 answers
    Response from HOLIDAYLADY18 | Reviewed this property |
    If you have all day activities planned around the area, this is fine to sleep and shower, There are many Inns close by that are alot more appealing if you want to relax and enjoy your overnight stay. There are restaurants to... More
    0
    Votes
    Room Tips
    "poolside for kids"
    Read review
    "Book elsewhere"
    Read review
    "The 9th floor overlooking the town square was very quiet, end of the hall. I didn't hear any sounds at..."
    Read review
    "Great venue for fundraising events"
    Read review