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I had a nice room that over looked the water. It came with two beds, queen sized. The room also allowed me to go outside and smoke. Evan was a great help with booking my room. Breakfast was nice too. It was snowing and they...More
Like an earlier reviewer I grade this hotel only because it is a required field. This is little better that a homeless shelter.
My wife and I booked into the Riverview Inn & Suites because our first choice hotel had lost our reservation, had no...More
1 Thank mullxbarh
Response from Evan L, General Manager at Riverview Inn & SuitesResponded 28 October 2017
Thank you for taking the time to review our Somerset MA Riverview Inn and Suites. We are sorry to see you were unhappy with your stay. Our staff tries very hard for each of our guests to have a great stay. To start off I...More
I don't understand why all the reviews seem to say this place is bad, I almost did not stay here because of them. When I checked in I was greeted with a nice welcome from the manager. Very nice person. Walking in the hallways I...More
1 Thank Monica P
Response from Evan L, General Manager at Riverview Inn & SuitesResponded 30 October 2017
Thank you for taking the time to share your feedback in regards to your recent stay with us. The staff & I are happy you enjoyed your stay. We hope to have you as our guest again in the near future.
I guess we were lucky and got one of the renovated rooms. It was clean and the bed was comfortable. A large area portion of the Hotel is still under renovation, new tile, carpeting and paint. Our room was very nice, clean and comfortable. The...More
The management has responded that they are under renovation, but that doesn't excuse moldy showers, filthy carpet, no trash can, no closet rod, bad smell. Go ahead and update, but clean up your act. Too bad, because it's a nice location.More
3 Thank taclh
Response from Evan L, Assistant General Manager at Riverview Inn & SuitesResponded 5 October 2017
Thank you for taking the time to review our Somerset MA Riverview Inn and Suites. We are sorry to see you were unhappy with your stay. Our staff tries very hard for each of our guests to have a great stay. Currently we are going...More