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Holiday Inn Club Vacations Oak n' Spruce Resort

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585 Reviews from our TripAdvisor Community

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Showing 584: English reviews
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Boston, Massachusetts
Reviewed 4 days ago NEW

We spent multiple sleepless nights listening to kids running and jumping upstairs, which literally rattled the windows and ceiling fan in our 2nd floor unit. While security was responsive to calls for assistance, it didn't solve the problem - no sound barrier between the units. We left our vacation early to get a good night sleep at home.

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Helpful?
Thank jwettstone
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We're sorry to hear of your disappointment with your stay at Oak N' Spruce Resort. This is certainly not the impression we wish to leave with our guests. When a quieter location is important, please request a note on your reservation, and our Inventory Team will make every effort to accommodate you! We sent you a private message in hopes...

Ramsey, New Jersey
Reviewed 5 days ago NEW

Stayed here for a long weekend. I stayed in a 1BR unit with that was 2 floors. This unit was a nice size but it desperately needs renovation. They should change to the standard duvet style hotel linens immediately. The master bath was enormous but dingy. Would redesign with the renovation. It would be nice if units had a washer...

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Helpful?
Thank Katie H
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We hope you enjoyed your stay at Oak N' Spruce Resort! It's our goal to make sure our guests are comfortable and have plenty of fun things to do. There are lots of exciting things planned for Oak N' Spruce over the next few years. We appreciate your feedback and hope you'll back back to see us again soon! Thanks...

Minneapolis, Minnesota
Reviewed 1 week ago

We stayed for two nights over President's Day weekend. We were pleased to learn that all units now have wi-fi, not just the main building! We also learned that none of the one bedroom units had been renovated yet, but they would be in the next few years. Our 1 BDR unit was fine enough; but certainly dated. Seven and...

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Helpful?
Thank Amy B
cary,nc
Reviewed 1 week ago

We used our RCI points for this location. When we checked in the very friendly lady said we have one of the newly renovated units. We had a 2 bedroom, 2 bath unit. The kitchen is HORRIBLE especially for week long rentals. It's for 1 person to stand & work in. The dishwasher is placed so stupidly. There are no...

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Helpful?
Thank Lois D
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We're glad to hear that your family enjoyed the amenities and activities at Oak N' Spruce Resort! It's our goal to make sure our guests are comfortable and have lots of fun ways to keep the kids entertained! We appreciate your feedback about unit design and supplies. There are lots of exciting things planned for Oak N' Spruce over the...

Salisbury, United Kingdom
Reviewed 1 week ago

Took 3 Grandkids 4,6,& 8 for 2 nights. Great room tow double rooms with ensuite. Kitchen well equipped.. Swimming pools were well used. Grounds great. Food not so hot. Next time we will take all our meals with us.

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Helpful?
Thank John S
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We're happy to hear that you enjoyed the accommodations and great location at Oak N' Spruce Resort! It's our pleasure to host families and see everyone spending special time together. Your feedback is appreciated, and we hope to see you again soon! Thanks for sharing your comments.

albany, United States
Reviewed 1 week ago

I am an owner at Oak and Spruce and always have a great time. The upgrades are wonderful and cleaning staff always attentive. This week we are here for 7 days and it just so happens to be sunny and 40 degrees.. With so many kids here for the week, it would make sense to have the basketball court accessible....

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Helpful?
Thank Jessica D
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We're happy to hear that you enjoy coming to Oak N' Spruce and that the kids have a great time! This is always our goal and what we love to hear. When you posted your concerns about the snow-covered basketball court in another channel, we asked the team to arrange for it to be cleared. We contract with an outside...

new york
Reviewed 3 weeks ago

Yes, TV's are small, but the bedding is hotel quality, there is enough hot water to fill the tub, and this renovated unit had no visible flaws. As I'm here off-season, quiet abounds. I'd like to visit in-season, but I'm sure renovated units are tougher to come by during summer months. Tip: I opened windows on either side of unit...

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Helpful?
Thank bogman
Springfield, Massachusetts
Reviewed 3 weeks ago

We vacation in the Berkshires in the summer -- 3 separate weeks. If you need fancy sheets, expensive paintings on the wall, maid service, do NOT come. If you want a private condo that's about 30 yrs old, w/ full kitchen, 2 bedrooms, AC, Cable, parking, dishwasher, micro; near a pool, tennis court, mini-golf, game room for kids; a short...

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Helpful?
1Thank SLCohen
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We're delighted to hear how much you enjoy your vacations at Oak N' Spruce Resort! Thank you for being an owner. There are lots of exciting things planned for Oak N' Spruce over the next few years, and we look forward to your being there to see the changes! Thanks for taking time to share your comments.

Boston, Massachusetts
Reviewed 3 weeks ago via mobile

My family purchased a timeshare through Silverleaf Resorts Oak N' Spruce property over 10 years ago. It was a very poor investment. Lots of misrepresentations and deceptive business practices. I was astonished during my stay that 1/2 the units aren't renovated and didn't even have Wi-fi. I was told this has been a promised amenity for years but something keeps...

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Helpful?
Thank Bostonsundevil
Reviewed 21 January 2017 via mobile

My room got robbed ! No im not kidding, someone gained unauthorized access to our 1bedroom/2bath unit. We had come back from taking our toddlers skiing about 12:30 only to find my laptop, Bose speaker and Bose earphones and oddly enough all of the chargers for the same GONE We were trying to get on the road to go home...

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Helpful?
3Thank nicole h
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We're so sorry to hear of your experience at Oak N' Spruce Resort. We sent you a private message in hopes of addressing your concerns more personally. Thanks for sharing your comments.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nature's Theater of the Berkshires! Nestled in the wooded hills of the Berkshire Mountains in western Massachusetts, the outdoors-oriented resort offers year-round fun. Families especially enjoy year-round swim options at the indoor and outdoor pools, plus sharing a game or two at our 18-hole mini golf course. The Activity Center features an arcade, sports equipment and more, plus our mini movie theater shows family-friendly movies daily at no charge. Adults love our fitness center, Tiki bar and Beartree Bar. Miles of beautiful forest paths run along the nearby Appalachian Trail and tranquil Tanglewood, the summer outdoor performing home of the Boston Symphony Orchestra, which help make the region a popular New England destination. Add in our full-service health club and 18-hole mini golf course, guests have everything they need for a great family getaway at Holiday Inn Club Vacations Oak N' Spruce Resort. ... more   less 

Additional Information about Holiday Inn Club Vacations Oak n' Spruce Resort

Address: 190 Meadow Street, South Lee, MA 01260 (Formerly Orange Lake Resorts Oak n' Spruce Resort)
Region: United States > Massachusetts > Berkshires > South Lee
Number of rooms: 300
Also Known As:
Oak n` Spruce Hotel South Lee
Oak n Spruce Resort
Oak Spruce Resort
Oak And Spruce Resort
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Club Vacations Oak n' Spruce Resort staff and other travellers.
25 questions
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New York City, New York
over a year ago
Cincinnati, Ohio
3 months ago
Revere, Massachusetts
over a year ago

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Questions? Get answers from Holiday Inn Club Vacations Oak n' Spruce Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring flip flops to the pool so the flooring doesn't hurt your feet.”
 of 5 bubbles A8503LTamyb, 21 Feb 2017 | Read review
“Ground level rooms are better since the 2nd & 3rd rooms don't have elevators”
 of 5 bubbles loey151, 21 Feb 2017 | Read review
“Ask to be near the pool”
 of 5 bubbles johnsK3097JH, 20 Feb 2017 | Read review
“Ask for brook side.. close to the playground and great sound of the water stream..”
  • Master bedrrom
 of 5 bubbles jessicad960, 20 Feb 2017 | Read review
“Need to purchase or rent from someone who already owns.”
 of 5 bubbles SLCohen, 2 Feb 2017 | Read review
5 of 5