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Holiday Inn Club Vacations Oak n' Spruce Resort

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571 Reviews from our TripAdvisor Community

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Showing 570: English reviews
Putnam, Connecticut
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

This is a vacation package resort, aka time share. We purchased a sampler package which was for a 5 night stay, midweek, off season. We used 3 of the 5 days over the Thanksgiving holiday. It was a very nice stay because we didn't have to "do" anything. There's two indoor pools, an exercise room, an arcade, activity center and... More 

Helpful?
Thank pblagburn
Guatemala
2 reviews
Reviewed 1 week ago

We spent 3 night there, few days ago. We had a fantastic suite for 6 people. Very clean, very confortable, a safe place, with a very good kitchen. They have Pizza and Subway in the restaurant area. They also have a nice arcade with a ping pong table. We received a very good attetion from the hotel's crew. Daniel reeived... More 

Helpful?
Thank Jurgen N
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

What a delight to read about your stay at Oak N' Spruce Resort! It's always our goal to be sure our guests are comfortable and have lots of fun things to do. Your kind words about Daniel are appreciated and we'll be sure to pass them along! Please come and see us again soon, for more vacation fun in the... More 

San Antonio, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Rented two bedroom condo. They are in the process of renovating the property. We were able to get recently renovated room, so everything was clean and in good working order. Both bedrooms had en-suite bathrooms. One room had king bed and huge jacuzzi tub in the room which was nice but weird. The other bedroom had regular tub/shower combo. Small... More 

Helpful?
Thank loydek
2 reviews
Reviewed 2 weeks ago

I went through their spin and ended up buying a trial week. not sure they do it anymore but it was a sunday through thursday off peak for 800. while I didn't like their sales pitch or the prices of their resort shares, the unit was clean, larger than expected , and pretty modern. the staff was friendly and very... More 

Helpful?
Thank Donnie M
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We're so glad to hear you had a great stay at Oak N' Spruce Resort! It's our goal to be sure our guests are comfortable and have lots of fun things to do. Congratulations on your purchase of our trial package! Our Club benefits are industry-leading, with access to RCI's 7,000 + resorts, IHG's Rewards program, as well as our... More 

1 review
Reviewed 4 weeks ago via mobile

When we arrived at the Oak and Spruce Lee was very happy this property is beautiful. We walked into a luxurious presidential suite that at first glance to give away. We noticed that the dishes were not cleaned most likely rinsed off wiped off and put it back. The guest bedroom had makeup stains or dirt stains all over the... More 

Helpful?
Thank Theboss718
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We're so glad to hear you enjoyed the activities and amenities at Oak N' Spruce Resort! It's our goal to be sure that our guests can depend on having comfortable accommodations and lots of fun things to do. Above all, we know that outstanding service is key. Inspections are an important part of our housekeeping process, and we're sorry to... More 

1 review
Reviewed 28 October 2016

I know, I know. Who needs wifi when one is vacationing, right? Well, I have a large family and I'm in touch with them almost daily so even though I'm on vacation, I still like to stay in touch. My problem is not really that I couldn't use the Internet or email while staying at Oak N Spruce, it's that... More 

Helpful?
Thank Mary L
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We're sorry to hear you were disappointed with your overall experience this time at Oak N' Spruce Resort! It's our goal to be sure our guests are comfortable, enjoy great service, and have plenty of fun things to do. There are lots of great things planned for us over the next few years, and we know that wifi is important... More 

Pleasanton, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 October 2016

Pluses: great location in the Berkshires. Well-stocked kitchen. Minuses: no wifi in individual condos--one must trek to the main reception to use it. My room was next to a central heating/AC system, and there was a terrible, rattly, loud fan which went on all night. Despite asking management about it, they claimed nothing could be done.

Helpful?
Thank somebunny54
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We're so happy to hear that you enjoyed the beautiful location and unit amenities at Oak N' Spruce Resort! It's our goal to be sure our guests are comfortable, with lots of fun things to do. Your feedback about the AC and wifi is much appreciated. Over the next new years, we hope you'll be back to see many exciting... More 

Huntington, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 October 2016

This resort is in the process of being upgraded.As part of our timeshare we have stayed before, under the old regime and the new( Holiday Inn) The same tired furniture was in the 2 bedroom unit we had. It was adequate for 4 . There was a sofa bed in the living room but it would have been unpleasantly tight... More 

Helpful?
Thank Stephanie L
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We're glad you noticed the changes to the common areas and amenities so far at Oak N' Spruce Resort! Your detailed comments are much appreciated, and there's more coming over the next few years. We hope you'll be back to take part in the transformation! Thanks for sharing your review. More 

Cardiff
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 October 2016

We are two couples following the fall foliage in New England and as part of holiday, we stayed for a week at the Oak n'Spruce resort in South Lee, Massachussetts. Our apartment was spacious, with two large bedrooms and a big lounge/ kitchen area. We were a two minute stroll from reception where all the reception staff were very polite,... More 

Helpful?
Thank BadskierCardiff
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We're so glad to hear about your pleasant stay at Oak N' Spruce Resort! Your feedback tells us what our guests value and use, and it's helpful to any new guests considering a stay with us. There are lots of exciting things coming over the next few years, and we know that wifi is important. We hope you'll come and... More 

North Huntingdon, Pennsylvania
Level Contributor
47 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 22 October 2016

We booked a one week stay at the Holiday Inn Oak & Spruce Resort in October 2016. After I booked it, I read some reviews and had concerns. What follows is my experience with this place. We stayed in condo 370. It was located on the first floor. The condo was a little dated, however, the decor was nice and... More 

Helpful?
Thank John S
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Oak n' Spruce Resort, responded to this review

We're delighted to hear about your great stay at Oak N' Spruce Resort! It's always our goal to provide our guests with spacious, comfortable accommodations and lots of fun things to do. There are some exciting things planned for Oak N' Spruce over the next few years, so we hope you'll be back to see us again soon! Thanks for... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Concierge
Official Description (provided by the hotel)
Nature's Theater of the Berkshires! Nestled in the wooded hills of the Berkshire Mountains in western Massachusetts, the outdoors-oriented resort offers year-round fun. Families especially enjoy year-round swim options at the indoor and outdoor pools, plus sharing a game or two at our 18-hole mini golf course. The Activity Center features an arcade, sports equipment and more, plus our mini movie theater shows family-friendly movies daily at no charge. Adults love our fitness center, Tiki bar and Beartree Bar. Miles of beautiful forest paths run along the nearby Appalachian Trail and tranquil Tanglewood, the summer outdoor performing home of the Boston Symphony Orchestra, which help make the region a popular New England destination. Add in our full-service health club and 18-hole mini golf course, guests have everything they need for a great family getaway at Holiday Inn Club Vacations Oak N' Spruce Resort. ... more   less 

Additional Information about Holiday Inn Club Vacations Oak n' Spruce Resort

Address: 190 Meadow Street, South Lee, MA 01260 (Formerly Orange Lake Resorts Oak n' Spruce Resort)
Region: United States > Massachusetts > Berkshires > South Lee
Number of rooms: 300
Also Known As:
Oak n` Spruce Hotel South Lee
Oak n Spruce Resort
Oak Spruce Resort
Oak And Spruce Resort
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Club Vacations Oak n' Spruce Resort staff and other travellers.
21 questions
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New York City, New York
over a year ago
Cincinnati, Ohio
1 month ago
Revere, Massachusetts
over a year ago

See all questions (21)

Questions? Get answers from Holiday Inn Club Vacations Oak n' Spruce Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You will be assigned what is available based on your party”
 of 5 bubbles pblagburn, 1 Dec 2016 | Read review
“Ask for a suite!”
 of 5 bubbles jnolte95, 22 Nov 2016 | Read review
“Avoid rooms next to heating/AC utility room.”
 of 5 bubbles somebunny54, 26 Oct 2016 | Read review
“Try to get one of the newly updated units. .”
 of 5 bubbles I3787BHstephaniel, 23 Oct 2016 | Read review
“You could ask to be put in a newly renovated unit. Also the have 3 floors and no elevators.”
 of 5 bubbles johnsU1557HW, 21 Oct 2016 | Read review
5 of 5