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Holiday Inn Express Hotel & Suites

HIExpress.comUS$109
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$109*
US$109*
US$109*
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193 Reviews from our TripAdvisor Community

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Showing 187: English reviews
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medford,nj
Reviewed 1 week ago

Check in was uncomfortable. A disgruntled guest was standing at the desk and did not leave. The clerk just ignored her but went over all my personal information while the guest stood in front of me. my room was okay except for the dirty bed covering. It looked like someone eating wings wiped their hands on it. The hot breakfast...

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Helpful?
Thank twinsdad_8
Hicksville, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 2 October 2016 via mobile

I had travelled for years for work before being promoted. I used to stay at this hotel twice a month. Its a clean and presentable hotel and was a convenient location . 20 minutes to providence and less than 15 to fall river. Make a right onto grand army from the hotel driveway and less than a mile to a...

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Helpful?
1Thank Rob K
About Hotel's Favourite Review
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your loyalty! We are happy to hear that you've enjoyed staying with us all those times over the years. I'm glad that you found our location to be very accommodating with nearby stores and restaurants. Please come back someday!

Manchester, New Hampshire
Reviewed 12 April 2017 via mobile

From the outside it looks fine. The lobby the rooms all look good. It took me over a half hour to check in. There was a huge line 4 when I walked in and 4 more after me. The girl at the desk was slower than cold molasses. I finally make it to my room and settle in. I am...

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Helpful?
Thank Terry B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Terry B, Thank you for bringing your concern to my attention. I'm very sorry to learn about the ordeal you had to go through because of the check in process and the missing TV remote control in your room. It is our goal to always provide the best hotel experience to our guests and your comments will help us...

Hartsdale, New York
Reviewed 22 February 2017 via mobile

We stayed 2 nights for our anniversary and I so loved the bed it was very comfortable. Love the breakfast options as well. Only issue is that no one answers the phone when we tried to call Front desk and it happened twice. But overall our stay was very nice and comfortable.

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Helpful?
Thank jhoyskiegirl
Arkansas
Reviewed 20 February 2017

The Holiday Inn Express Swansea is a nice place. A little bit remote but with a Walmart and 5 Guys Burgers not too far away its bearable. The rooms are very large and clean. The breakfast was excellent. Well managed and always clean and fully stocked. I loved the pancake machine and the Individual Oatmeal servings with a variety of...

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Helpful?
1Thank keylon
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hi keylon, Thank you for your stay and for taking the time to share your comments. We appreciate that you have highlighted aspects that you liked at our hotel, specifically our large rooms, staff, and breakfast. However, it is regrettable to read that some of our facilities and amenities fell below your expectations. We appreciate your comments on the aspects...

Naperville, Illinois
Reviewed 18 January 2017

A nicely maintained hotel with friendly staff. It’s one of the weirder hotels I’ve stayed in that there are statues and murals around the building at grounds. Not saying I didn’t like it, but I’ve just never seen anything like it. Room was clean and well maintained. One thing that needs renovating is the bathroom (at least our room). The...

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Thank mja1982
New Jersey
Reviewed 6 January 2017

The hotel was very nice and they were attentive to my needs. Unfortunately there was so much noise - three nights in a row! The walls are very thin and everything came through the walls. By the third night, I did call downstairs to them and they did take care of the situation for me. Hot water was a little...

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Helpful?
Thank devilish_patsy
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for the review! We are happy to hear that you enjoyed your stay and that you found the staff to be accommodating. I'm so sorry to hear that you experienced an issue with the noise in the hotel. We appreciate your feedback and are glad that you reached out and called to inform us. I hope that you...

Reviewed 25 December 2016 via mobile

Check in was fast and friendly. The room was spacious and clean. The beds were firm yet comfortable. Breakfast was good. The only downfall was the lack of places to eat close by. There were some, just not alot of choices close to the hotel.

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Helpful?
Thank bowlingqueen1975
HIEXSwansea, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We are so glad you enjoyed your hotel stay and the beds were comfortable. If you are ever in the area again ask us about some of our restaurant recommendations close by. Thanks again for taking the time to review the hotel. Carolyn GM

Natick, Massachusetts
Reviewed 7 December 2016

Very quick overnight stay Thanksgiving night. Didn't spend much time there, but it was adequate for our needs. Breakfast in morning was fine for being free:) Room was very clean and everyone was extremely helpful. Only negative was our television was completely snowy...annoying but not a deal breaker. If we were there longer, I would have complained.

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Helpful?
Thank Nancy S
HIEXSwansea, Manager at Holiday Inn Express Hotel & Suites, responded to this review

I am so sorry to hear about your issues with the television reception. I am happy to hear you enjoyed your quick stay with us. Hope to see you again.

Reviewed 6 October 2016

Property is very well maintained. The front desk staff is amazing. Very friendly! Very easy check in. The rooms are very clean and maintained very well. Great breakfast and very nice selection. I have to give a shout out to an amazing staff and for the job they all do! Carolyn (Hotel manager) Kate (Front office manager) Ana, Rose, Kate,...

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Helpful?
Thank Doug L
HIEXSwansea, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Wow! We are very pleased to hear how happy you are staying with us. The entire staff is fortunate to have you. Thank you for recognizing many of the staff members. We love having you here.. till next time!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Swansea, MA near PVD Enjoy thoughtful amenities and superior service at our choice hotel in Swansea, Massachusetts. Our prime Swansea, Massachusetts lodging is just 15 miles from the University of Massachusetts at Dartmouth. Swansea is situated in the heart of the northeast, and visitors are sure to appreciate the New England charm that surrounds our hotel in Swansea, Massachusetts. Families will enjoy our convenient access to several Swansea and Providence attractions, which include various beaches, downtown Swansea shopping, Battleship Cove, the Whaling Museum, and Blithewood Mansion and Gardens. Nearby colleges include Providence College, Roger Williams, Brown and Johnson and Wales Universities. Business travelers are sure to enjoy our hotel in Swansea, Massachusetts, too. We are located near several prominent businesses like Lightolier, Cardinal Health, Brayton Point Power and Fall Fiver Industrial Park. We are proud to offer premium business amenities, which include free high-speed wireless Internet access, a business center with copy, fax and shipping services and much more. Don't be disappointed by another Swansea hotel, instead enjoy your stay at the Holiday Inn Express Hotel. Take advantage of our complimentary hot breakfast bar, fitness center and pool. Book your reservations today for our great Swansea hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 1400 Gar Hwy, Swansea, MA 02777-4231
Region: United States > Massachusetts > Swansea
Price Range: $162 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Swansea
Holiday Inn Swansea
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms are the quieter”
dougl407, 6 Oct 2016 | Read review
“Go elswhere”
fac88b, 15 Sep 2016 | Read review
“It was all good, I did not have any issues.”
798annew, 18 Jul 2016 | Read review
“Rooms away from the elevators are the best”
Ciaraw722, 25 Apr 2016 | Read review
“Call motel directly for much better rate than trip advisors give”
jimbF4CY, 23 Apr 2016 | Read review
5 of 5
HIExpress.com
US$109* /night
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Prices are for 1 room, 2 adults
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