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Holiday Inn Tewksbury Andover

315 reviews
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Traveller (46)
Room & Suite (35)
Dining (2)
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Overview
  • Excellent24%
  • Very good37%
  • Average24%
  • Poor8%
  • Terrible7%
Travellers talk about
“room was clean”(23 reviews)
“cracker barrel”(16 reviews)
“indoor pool”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (315)Write a Review
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All reviewsroom was cleancracker barrelindoor poolin house restaurantfridge and microwavewedding partytuesday nightlots of parkingquiet neighborhoodstayed for one nightmanager's receptiondowntown bostondecent sizeearly checkgas stationwater pressurelaura
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81 - 85 of 298 reviews
Reviewed 17 September 2015 via mobile

Desk Clerk: very helpful and congenial Happy Hour Reception in lobby seemed nice. I had already eaten and did not partake. Hallways were wide, clean and quiet. Room was very quiet but the linens seemed worn. It's hard to explain, but they just weren't comfortable....More

Thank dennisvan
Reviewed 15 September 2015

This was close to Route 495. This hotel needs an update and the front desk people need training. The only thing good was the food and the room were ok. A lot of people felt we should have rooms that windows open as the AC...More

Thank visitor77127
Response from IHGCare, Guest Relations Manager at Holiday Inn Tewksbury AndoverResponded 1 October 2015

Dear visitor77127, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. We are glad you were pleased with the...More

Reviewed 12 September 2015

I thought this was a serviceable hotel, close to 495 and 93. I had better luck with the staff than some reviewers - the lady at check-in went to some trouble to look up my points number and fix everything up. The internet was so-so...More

Thank Simon A
Response from IHGCare, Guest Relations Manager at Holiday Inn Tewksbury AndoverResponded 27 September 2015

Dear Simon A, Thank you for staying with us and for writing a candid review. I would like to sincerely apologize for the inconveniences that occurred during your stay most especially with the mishaps in the service received from our staff and slow internet services...More

Reviewed 8 September 2015

I agree with other comments below that the hotel staff needs to be trained or changed. The behavior of the guy we were checking in with was weird to say the least - I felt back in school lectured by a teacher. We paid for...More

Thank Roman F
Response from IHGCare, Guest Relations Manager at Holiday Inn Tewksbury AndoverResponded 24 September 2015

Dear Roman F, Thank you for posting a candid feedback from your recent stay with us. It is nice to see that you were able to appreciate our breakfast and the cleanliness of our room and beds. However, we regret to see your disappointment with...More

Reviewed 7 September 2015

This hotel is an older hotel that could use an update. It is close to 495 and is generally priced lower than others in the area. The rooms are ok. But an update would help quite a bit. I have stayed here twice and each...More

Thank cyberi
Response from IHGCare, Guest Relations Manager at Holiday Inn Tewksbury AndoverResponded 22 September 2015

Dear cyberi, Thank you for being our guest and for taking the time to write your review. We regret that you did not fully enjoy your stay with us. We apologize that we were not able to meet your expectations with the overall condition of...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$103 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (46)
Room & Suite (35)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
CMONTIJO
20 December 2016|
Answer
Response from Chris H | Reviewed this property |
I honestly don't know since we don't smoke.
-1
Votes
macu70
25 March 2015|
AnswerShow all 3 answers
Response from TwinTier | Property representative |
Thank you for your email. Yes, all of our rooms have a microwave
0
Votes
Cathy D
24 December 2014|
AnswerShow all 2 answers
Response from TwinTier | Property representative |
Cathy, We would love to answer all your questions. Please call us directly here at the hotel so we can answer them for you at 978-640-9000
0
Votes
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12
Room Tips
"I'm sure that all the rooms are nice, clean and comfortable."
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"Less water pressure on upper floors. Request a room not to close to elevators or ice machine."
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"Bring power strips/extension cords. Very few outlets"
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"If there are going to be sports teams during the time you are looking to stay, there are no quite areas..."
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