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All reviewsroom was cleancracker barrelindoor poolin house restaurantfridge and microwavewedding partytuesday nightlots of parkingquiet neighborhoodstayed for one nightmanager's receptiondowntown bostondecent sizeearly checkgas stationwater pressurelaura
Desk Clerk: very helpful and congenial
Happy Hour Reception in lobby seemed nice. I had already eaten and did not partake.
Hallways were wide, clean and quiet.
Room was very quiet but the linens seemed worn. It's hard to explain, but they just weren't comfortable....More
This was close to Route 495. This hotel needs an update and the front desk people need training. The only thing good was the food and the room were ok. A lot of people felt we should have rooms that windows open as the AC...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Tewksbury AndoverResponded 1 October 2015
Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. We are glad you were pleased with the...More
I thought this was a serviceable hotel, close to 495 and 93. I had better luck with the staff than some reviewers - the lady at check-in went to some trouble to look up my points number and fix everything up. The internet was so-so...More
Thank Simon A
Response from IHGCare, Guest Relations Manager at Holiday Inn Tewksbury AndoverResponded 27 September 2015
Dear Simon A,
Thank you for staying with us and for writing a candid review. I would like to sincerely apologize for the inconveniences that occurred during your stay most especially with the mishaps in the service received from our staff and slow internet services...More
I agree with other comments below that the hotel staff needs to be trained or changed. The behavior of the guy we were checking in with was weird to say the least - I felt back in school lectured by a teacher. We paid for...More
Thank Roman F
Response from IHGCare, Guest Relations Manager at Holiday Inn Tewksbury AndoverResponded 24 September 2015
Dear Roman F,
Thank you for posting a candid feedback from your recent stay with us. It is nice to see that you were able to appreciate our breakfast and the cleanliness of our room and beds. However, we regret to see your disappointment with...More
This hotel is an older hotel that could use an update. It is close to 495 and is generally priced lower than others in the area. The rooms are ok. But an update would help quite a bit. I have stayed here twice and each...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Tewksbury AndoverResponded 22 September 2015
Thank you for being our guest and for taking the time to write your review. We regret that you did not fully enjoy your stay with us. We apologize that we were not able to meet your expectations with the overall condition of...More