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TownePlace Suites Boston Tewksbury/Andover

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117 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Bossier City, Louisiana
Reviewed 4 days ago NEW

I cant believe how horrible this hotel is. The first night of our stay, I thought that I was upset when our room had no hot water; even after minutes of running the faucet or the shower. But it wasn't until our arrival back the next evening that this hotel hit my list of "Worst Hotels I Have Ever Stayed...

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Helpful?
Thank bay0uguy
Vermont
Reviewed 5 days ago NEW

We wound up in the Towne Place Suites in Tewksbury/Andover when our reservation for Residence Inn next door was changed due to construction. I have stayed in other Towne Place Suites and find them generally nice enough for mid-range business-type hotels. Some like the one in Chelsea/Logan Airport, are quite nice. This one did not make the grade at all....

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Helpful?
Thank Vermontman
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Vermontman Thank you for taking the time to share your thoughts regarding this issue. We appreciate your comments about the cleanliness . We will share your message appropriately within the organization. Sincerely, Cesar Suarez General Manager TownePlace Suites Tewksbury cesar.suarez@marriott.com 978.863.9800

Boston, Massachusetts
Reviewed 1 week ago via mobile

We had a 2-bedroom, one room is king bed and the other is queen. The bedrooms are cozy but clean. Closet is designed with metal shelf and basket which can store a lot clothes for long term stay. Living room and kitchen are connected, big enough for 4 people to hang out. Appliances like microwave are modern. The staff we...

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Helpful?
Thank Fiona_Cheng9999
Dallas, Texas
Reviewed 14 November 2016

Great location if you are on the road. Outstanding staff. Very clean property and comfortable beds. Having a small kitchenette is a plus if you have a baby. Breakfast offerings were nice and the dining area was stocked. Plenty of parking and it is all lit.

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Helpful?
Thank T1998
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear T1998 Thank you for staying with us and thank you for the nice comments about the staff.Hopefully we will see you again Sincerely Cesar Suarez General Manager

Princeton, New Jersey, United States
Reviewed 12 November 2016

I have stayed in many Marriott properties in the area the past 6 years usually going for a Courtyard or Fairfield Inn. I feel like this brand is a little lower end but this hotel was fine for a place to sleep and they do include breakfast. I had to change rooms because the TV was broken and it was...

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Helpful?
Thank John V
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear John V Thank you for sharing your experience at the TownePlace Suites Boston Tewksbury/Andover. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the TownePlace Suites Boston Tewksbury/Andover and we hope you choose to stay with...

Big Lake, Minnesota
Reviewed 20 October 2016

I struggle finding rooms that consistently meet my expectations in Massachusetts. This property is no exception. I was disappointed right from the beginning with the cleanliness of the common areas. The windows on the entry doors looked like they hadn't been cleaned in months. Hallways needed to be attended to. The rooms were in much better shape but not without...

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Helpful?
Thank Jonathan F
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Jonathan F Thank you for your comments. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. As the cleanliness of our hotel is a key priority, I am very sorry that the public areas fell short of your expectations. Please rest assured that...

Reviewed 4 October 2016 via mobile

Stayed for 2 nights in a 2 bedroom suite. Pull-out couch was absolutely awful - had to go to the desk to get blankets to put under the sheets just to make it tolerable. The queen size bed in one room was definitely not a queen- more like a full. The cleanliness of the hotel was lacking. There was a...

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Helpful?
Thank Donna J
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Donna J Thank you for taking the time to share your thoughts regarding theses issues. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring...

United States
Reviewed 14 September 2016

If you are looking for an all-around exceptional customer service experience, the TownePlace Suites Boston Tewksbury/Andover is the hotel for you. I recently completed a five-night stay at the hotel, and I found the location, hotel style, and amenities to be excellent. The hotel is updated, and the décor is modern. The queen studio suite was spacious, well-maintained, and clean....

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Helpful?
Thank packandgonow
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Packandgonow Thank you for sharing your experience at the TownePlace Suites Boston Tewksbury/Andover through Trip Advisor We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

Reviewed 13 September 2016 via mobile

* The studio suite we stayed was newly renovated. * Very clean & nearly maintained. * Friendly & helpful staffs, the host at the breakfast area made sure that the food is refilled till the closing time. A big thanks to her. * Located in a quiet area & easy access to the city. * Tons of storage space in...

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Helpful?
Thank Vipin P
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Vipin P Thank you for sharing your experience at the TownePlace Suites Boston Tewksbury/Andover.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the TownePlace Suites Boston Tewksbury/Andover and we hope you choose to stay with us...

Istanbul
Reviewed 9 September 2016 via mobile

We stayed one night on our way to Vermont. When we compare to other hotels of the same category this one exceeded our expectations. The room was quite large, very recently renovated , very clean. It had a well equipped kitchen, hairdryer, iron and a quite speedy freewifi. The breakfast was light but satisfactory. We had oatmeal, yoghurt and fruits....

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Helpful?
Thank ZPinar
CesarSuarez, General Manager at TownePlace Suites Boston Tewksbury/Andover, responded to this review

Dear Zpinar Thank you for sharing your experience at the TownePlace Suites Boston Tewksbury/Andover.We take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the TownePlace Suites Boston Tewksbury/Andover and we hope you choose to stay with us again whenever your travel needs bring you back to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Boston Tewksbury/Andover

Address: 20 International Place, @ North St, Tewksbury, MA 01876
Region: United States > Massachusetts > Tewksbury
Price Range: $139 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Boston Tewksbury/Andover 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Boston Tewksbury/Andover Hotel Tewksbury
Towneplace Suites Tewksbury
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Boston Tewksbury/Andover staff and other travellers.
3 questions
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County Kilkenny, Ireland
6 months ago
10 months ago

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Questions? Get answers from TownePlace Suites Boston Tewksbury/Andover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor means easy in and out.”
 of 5 bubbles Abbot71, 15 Jun 2016 | Read review
“First find a good room.”
 of 5 bubbles jmartibOswego_NY, 7 Jun 2016 | Read review
“Friendly staff willing to help will make your stay much more plesant.”
 of 5 bubbles agarbuz, 27 Apr 2016 | Read review
“I like being in the main building.”
 of 5 bubbles QQueenie, 23 Nov 2015 | Read review
“3 floor quietest”
 of 5 bubbles George1142, 17 Aug 2015 | Read review
5 of 5