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Hilton Garden Inn Boston/Waltham

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Hilton Garden Inn Boston\/Waltham
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580 Reviews from our TripAdvisor Community

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Showing 564: English reviews
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New York City, New York
Reviewed 3 days ago NEW

Arrived on Sunday evening and check in was quick and easy. Received a couple bottles of water and high floor with my Hilton rewards. The lobby is very nice and clean. Off to the right of the check in desk is a partition wall and there are two elevators behind them which were quick; did not have to wait long...

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Helpful?
Thank sa_saucers
Louis W, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello sa_saucers, Thank you for the review. Great detail by the way. We are happy the amenities and staff plus the local area met your needs. We are happy to hear from you during your stay. We have maintenance on staff all day and we will respond immediately. We hope to see you again when you return to the area....

New York
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

We stayed on a weekend night at the Bed and Breakfast rate. A room with a king-size bed - very clean and tidy; plenty of towels, which is not usually the case. Breakfast was included in our room rate and it was one of the best hotel breakfasts I've ever had. The breakfast rate is normally $14.95/person (if I recall...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank queenanne75
About Hotel's Favourite Review
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello queenanne75, Thank you for staying with us. We appreciate your thoughtful comments. I am glad that any difficulties were worked out to your satisfaction. I am certain other travelers will find your comments helpful. We hope to see you again. General Manager Hilton Garden Inn

A TripAdvisor Member
1 review
Reviewed 6 days ago NEW

I refere to the HGI, Waltham as a boutique hotel; perfect if you like personnel touches. Every time I visit the HGI the meeting space is clean, AV staff helpful and catered food perfect! The sleeping rooms are clean, quite and comfortable. My favorite spot is the living room space off the lobby. Great for socializing or working at one...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank A TripAdvisor Member
Louis W, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Thank you for the "consistently a great experience" review. It is wonderful to know that these amenities and the staff can make a difference during your stay. We thank you for your loyalty to the hotel and the brand. Not everyone takes the time to relate the kind of detail you provided. We will continue to work hard to earn...

Plattsburgh, New York
Reviewed 1 week ago

we traveled to Boston for the Kenny Concert, and did some sight seeing at the same time. The staff at the hotel was great at helping us plan our day and always asking us how each thing was. over the top service for sure.

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Helpful?
Thank leclairj35
Louis W, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello leclairj35, Over the top is good and we appreciate you telling us. We enjoy helping our guests achieve the goals they have when they travel to our area. We will continue to offer friendly service so your stay is comfortable and successful. Try us again the next concert. General Manager Hilton Garden Inn

Bloomington, Minnesota
Reviewed 2 weeks ago via mobile

I needed a quick place to stay for one night. I used my HH app to make my reservation using my points. It was a quick and easy process. I also checked in a day before and selected my room. I was greeted as an HH member at the front desk by the most cheerful young ladies and my online...

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Helpful?
Thank MORRCELLIA C
Louis W, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello MORRCELLIA C, We are so happy you chose us and that your stay was smooth, comfortable and everything went as planned. Superb is good to be. Thank you for being a Hilton Honors Member. Please come to see us again. Sincerely, General Manager Hilton Garden Inn

Cary, North Carolina
Reviewed 2 weeks ago

Hotel was very clean. Staff was very friendly and helpful. When I booked this originally, I booked it for the wrong day, the staff assisted with changing the date and honored the pricing that I had been quoted previously.

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Helpful?
Thank mkmoser2
Louis W, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello mkmoser2, Clean, friendly and flexible. We thank you for the positive review. I am certain other guests will find it helpful when they consider booking the hotel. Please come to see us again. Sincerely, General Manager Hilton Garden Inn

Nh
Reviewed 2 weeks ago

Although the rooms are outdated and need some major renovations, I would go back any trip for the service. All the staff were amazing. They were very accommodating checking in. Breakfast was absolutely outstanding just because of the staff involved.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 655brittneys
Louis W, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello 655brittneys, Amazing service is great!!!!! Thank you for the comments on the staff and for the constructive observations regarding the hotel. We certainly hope to see you again soon. We'll keep working hard to earn your business. Sincerely, General Manager Hilton Garden Inn

Edmonton, Canada
Reviewed 3 weeks ago

overall a great hotel experience pleasant and efficient staff wholesome fresh food comfortable neat rooms exercise room clean, bright and well ventilated pool is clean with lots of towels and deck chairs lobby is welcoming and nicely appointed

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank William B
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello William B, Thank you for staying with us. We love that the services and the amenities work so well for you and that we provide a great and pleasant experience. We want our guests to feel comfortable away from home. Please come again soon General Manager Hilton Garden Inn Waltham

Plainview, New York
Reviewed 3 weeks ago

The hotel is clean and modern. The staff was extremely friendly. I needed early check in and they accommodated with a smile. Will definitely return when doing business in Waltham, Ma. I have tried a ouple of other hotels before coming here and was quite disappointed; the prices were a bit cheaper but as they say, you mget what you...

Review collected in partnership with Hilton Garden Inn
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1Thank D5169ETmichaelr
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello D5169ETmichaelr, Thank you for choosing us. We appreciate your business and thank you for the detailed review that will be helpful to others trying to find a hotel that meets their needs. We'll continue to work hard for you. Please come again. General Manager Hilton Garden Inn Waltham

United States
Reviewed 4 weeks ago

I had stayed in this hotel in the past, but this time the staff were rude and the room was dirty. I was disappointed. The hotel really needs to be updated to keep up with other hotels in the area if they want to be at all competitive.

Review collected in partnership with Hilton Garden Inn
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Thank heatherdT7380LK
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello heatherdT7380LK, We thank you for your comments and we apologize for any inconvenience. Hilton Garden Inn has a satisfaction guarantee. We recommend that all guests tell us during their stay so we can make it right and we can make changes needed right away. We have so many happy guests and we know given an opportunity we could make...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston, the Hilton Garden Inn Boston/Waltham hotel helps you make the most of your time in the area. Great transport links keep you in easy reach of some of the area's top sites and attractions. Stay connected with complimentary WiFi and a 24-hour business center. Head to the fitness center for a workout or take a dip in the pool. Enjoy a cooked-to-order breakfast or delicious dinner at the Great American Grill(R). Our Waltham hotel offers a choice of unique function rooms, making it the perfect venue for your next Boston meeting or celebration. Minutes from Brandeis and Bentley Universities, this Boston hotel is perfect if you are in town to visit the kids at college or attend a reunion. ... more   less 

Additional Information about Hilton Garden Inn Boston/Waltham

Address: 450 Totten Pond Road, Waltham, MA 02451
Region: United States > Massachusetts > Waltham
Price Range: $129 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Boston/Waltham 3*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hilton Hotels Direct, Priceline and HotelsforEveryone so you can book your Hilton Garden Inn Boston/Waltham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Boston/Waltham Hotel Waltham
Hilton Garden Inn Waltham
Hilton Waltham
Waltham Hilton
Hotel Style:
#1 Romantic Hotel in Waltham
#1 Family Hotel in Waltham
#1 Business Hotel in Waltham
#3 Green Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Boston/Waltham staff and other travellers.
2 questions
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New York City, New York
6 months ago

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Questions? Get answers from Hilton Garden Inn Boston/Waltham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for upper room away from elevators when hotel is close to highways”
 of 5 bubbles 137nikaw, 17 Jan 2017 | Read review
“Pick a room on the higher floor with north-side view”
  • Overlooking the Totten Pond Road
  • Standard room with king bed
 of 5 bubbles travelophil, 30 Dec 2016 | Read review
“Good luck!”
 of 5 bubbles FamFunIllinois, 29 Dec 2016 | Read review
“High floor. Away from elevators and ice machines. Traffic noise is minimal throughout the hotel.”
 of 5 bubbles robertjR2888BW, 16 Dec 2016 | Read review
“better check potential noise in certain floors due to renovation works”
 of 5 bubbles avik_12, 16 Dec 2016 | Read review
5 of 5