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All reviewsself parkovernight parkingdunkin donutsnice hotelroom servicean upgradethe room was niceper nightbed was very comfortablebusiness triphotel restaurantvaletlobbybostonrelishconferencestarwood
Let me start by saying I booked this trip through Priceline and was happily surprised when this showed up as my hotel. I made the reservation about 7 months in advance for my son’s college graduation. I saved, according to the site, 35% on average....More
Thank Claudia E
Response from ThomasBeth, Director of Operations at The Westin Waltham-BostonResponded 3 weeks ago
Thank you for your feedback Claudia E. We do appreciate the opportunities of improvement that you have brought to our attention. Your comments have been shared with our management team and we hope to welcome you back to the Westin Waltham Boston for a much...More
First off let me say the room is nice. The beds are nice. BUT. For the price this hotel is lacking is many areas. First you have to pay to park there. There are no amenities that you could not get for far less money....More
Response from ThomasBeth, Director of Operations at The Westin Waltham-BostonResponded 8 May 2018
Thank you for your feedback MarkLazarchic, we appreciate our guest's bringing to our attention areas of improvement in our hotel. Your review has been shared with our management team and they will be taking a look at the issues with the fire alarm, and the...More
The property is a nice addition to the Waltham scene and unusual design was the first of the blue buildings to be iconic. Standard hotel dining fare; nothing really unsual, though consistently very good. Perfect for a business drink, dinner, nightcap.
Response from ThomasBeth, Director of Operations at The Westin Waltham-BostonResponded 13 April 2018
Thank you for your feedback paul2294! We are delighted that you enjoyed your stay at the Westin Waltham Boston and we hope you welcome you back soon!
I emailed the Westin Waltham and a hotel staff member about this issue, however it has been almost a week and no one has not responded so far.
I revisited the Waltham Westin because I always have enjoyed its service and professional support from the...More
1 Thank ESR2010
Response from ThomasBeth, Director of Operations at The Westin Waltham-BostonResponded 7 April 2018
Thank you for your feedback ESR2010. Thank you for bringing this to our attention I have shared your review with our management team and they will be looking into this for you. We hope to welcome you back for a much more pleasant stay.
We love this hotel and have stayed here multiple times in the last couple of years (and will be back next time our travels takes us to Boston again). The staff are friendly and accommodating, and the rooms are nice and specious. The parking is...More
Response from ThomasBeth, Director of Operations at The Westin Waltham-BostonResponded 3 April 2018
Thank you for your feedback MML17! We are delighted that you enjoyed your stay at the Westin Waltham Boston and we hope to welcome you back soon!