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Extended Stay America - Boston - Waltham - 52 4th Ave

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Traveller (10)
Room & Suite (30)
Dining (1)
Overview
Hotel website
52 4th Ave, Waltham, MA 02451-7507 See on map
AMENITIES
Free Parking
Breakfast included
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Boston - Waltham - 52 4th Ave
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (81)
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28
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LanguageEnglish
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1 - 5 of 81 reviews
Reviewed 3 weeks ago

We waited half an hour to check in even though we had a reservation. I called the front desk to ask for bedding and for the pull out sofa bed, and they told me to check with them in an hour because they had a...More

Thank KNT5678
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded 2 weeks ago

Thank you for leaving feedback regarding your stay. We apologize for the poor service you received at the registration desk, which left you with a bad impression of our hotel. We clearly missed the mark, and we want you to know this is not our...More

Reviewed 4 weeks ago via mobile

Waited 45 min to check in even though I already had a reservation..guy kept leaving the front desk and disappearing for 5-10 minutes at a time (I guess there are two hotels on the property and he was working both) after finally getting a room...More

Thank The78oston1
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded 4 weeks ago

Thank you for your review. Please accept our apologies for the issues you experienced at the time of check-in and for the problems you encountered in your room. We assure you that we have discussed your feedback with the respective teams, and we’re working with...More

Reviewed 10 August 2018

The entrance to the hotel did not have auto doors. Looked more like an entrance to a office than a hotel. When you get to the reception desk, there is a camera attached to a big TV monitor that is facing you. The camera is...More

Thank Bob C
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded 11 August 2018

Bob, thank you for choosing us while you were here for your business trip. We were disappointed to read that we did not provide you with a favorable impression of our hotel and apologize for the unprofessional behavior from our staff. This is not a...More

Reviewed 8 July 2018

Rugs beyond dirty, appliances broken, intermittent water problems in tub, one elevator is broken and the other works intermittently. Where are the city health officials who need to give this place a serious inspection!More

Thank _etafwayne
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded 9 July 2018

We are sorry for issues that caused your stay to be less than ideal, and we apologize for the frustration and inconvenience they caused. These are certainly not common occurrences at our hotel, and we are sorry you were faced with them during this visit....More

Reviewed 24 June 2018 via mobile

The staff at the front desk didn't seem to care about my concerns.. Those concerns were dirty bathroom stickers stuck to the wall (looked like a deodorant label) and stains or something on the cabinets. Bedding was not comfortable room was oddly set up. Not...More

Thank Bill M
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 52 4th AveResponded 25 June 2018

Bill, thank you for evaluating your stay. We regret that our staff did not respond to your concerns and apologize for that inconvenience. Your feedback with regards to the cleanliness has been discussed with our housekeeping team to be more diligent with their work. Once...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
140
Price range
US$113 - US$202 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites
Also Known As
Homestead Waltham Boston Hotel Waltham
,
Extended Stay America Waltham
,
Homestead Hotel Waltham
Location
United States > Massachusetts > Waltham
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
140
Price range
US$113 - US$202 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites
Also Known As
Homestead Waltham Boston Hotel Waltham
,
Extended Stay America Waltham
,
Homestead Hotel Waltham
Location
United States > Massachusetts > Waltham
Photos
Traveller (10)
Room & Suite (30)
Dining (1)
Nearby
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Nearby AttractionsSee all 26 attractions in Waltham
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Gore Place
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Questions & Answers
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Room Tips
"Avoid at all costs"
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"Upper floor, not near the elevator"
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"Be sure to buy food and drinks before settling down in the room. There are a few restaurants in walking..."
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"Quiet in the front"
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