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Extended Stay America - Boston - Waltham - 32 4th Ave.

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Traveller (21)
Room & Suite (23)
Dining (2)
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Overview
  • Excellent18%
  • Very good20%
  • Average20%
  • Poor15%
  • Terrible27%
Travellers talk about
“small muffins”(2 reviews)
“own meals”(2 reviews)
“ice maker”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Boston - Waltham - 32 4th Ave.
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Offers from Extended Stay America - Boston - Waltham - 32 4th Ave.
Special Offer: Save up to 10% TODAY!
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Reviews (119)
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1 - 5 of 116 reviews
Reviewed 5 days ago via mobile

Carbon monoxide alarm went off at 3:30am and sounded every 45 seconds. Fastest they could address was 6am at shift change. Dangerous? Maybe. Impossible to sleep? Definitely. Customer service rep service was horrible. Not even an apology when I checked out at 4:30am and a...More

Thank Tracey L
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 32 4th Ave.Responded 5 days ago

Tracey, thank you for taking the time to review your stay. We apologize that you had to experience the fire alarms sounding in the middle of the night, disturbing your peaceful. We regret the inconvenience caused by our service. We are reviewing the situation as...More

Hotel's Favourite
Reviewed 6 April 2018

We needed this hotel for a family wake/funeral we were attending. The hotel was wonderful and had everything we needed while there. I would certainly stay at another extended stay america based on my experience here.More

Review collected in partnership with Extended Stay
Thank DonnaLee1952
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 32 4th Ave.Responded 7 April 2018

Donna, thank you for taking the time to share your review of Extended Stay America. We are happy to know you had a pleasant stay and enjoyed everything that we offer. It was a pleasure hosting you, and we look forward to welcoming you and...More

Reviewed 4 weeks ago via mobile

Room was fine and clean for a couple of nights. Housekeeping is NOT included with the room rate, but can be purchased for $10/day. We didn't have the need to do so. "Breakfast" consists of small muffins, granola bars and instant oatmeal. They ran out...More

Thank Michael S
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 32 4th Ave.Responded 4 weeks ago

Michael, thank you for your review. We are glad to read you liked our courteous service and affordable rates. That being said, we are sorry for the cleanliness issues you had while here and for the inconvenience you had with our breakfast service. We have...More

Reviewed 18 April 2018

1. Beware. Terrible unfriendly and unhelpful staff. The front desk staff were incompetent. 2. Outdated 3. Did not even have a pair of scissors at the front desk so I could cut the zip ties the airline put on my luggage zippers. Had to purchase...More

Thank Sunflower01211951
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 32 4th Ave.Responded 18 April 2018

Thanks for your review. We apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members,...More

Reviewed 2 April 2018 via mobile

We had to wait at the front desk for a staff member upon check in and check out. However, once the staff arrived they were pleasant. The rooms were nice, looked recently renovated and a unique set up compared to other hotels. The rooms were...More

Thank Nikole C
Response from 00esa, Manager at Extended Stay America - Boston - Waltham - 32 4th Ave.Responded 4 April 2018

Nikole, thank you for sharing the experience you had at Extended Stay America. We are glad to know you loved the service provided by our courteous associates and enjoyed the comfort of your spotless room. We are looking forward to welcoming you on your next...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$124 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$124 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (21)
Room & Suite (23)
Dining (2)
Pool & Beach (1)
Questions & Answers
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james p
29 December 2016|
Answer
Response from Scanner_Lewis | Reviewed this property |
There are a number of restaurants within walking distance but we didn't go to any of them. They appeared to be more expensive than their value promised. They are Bonefish (seafood), Osteria Posto Italian), Relish Burger... More
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Votes
Room Tips
"Not sure there is a good room here."
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"Kitchenette is really helpful when feeding your family"
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"Two good places to eat within walking range."
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"Try to avoid first floor rooms near the exercise/laundry rooms"
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