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Regency Inn and Suites West Springfield

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291 Reviews from our TripAdvisor Community

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There are newer reviews for Regency Inn and Suites West Springfield
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Showing 288: English reviews
Norwich, Connecticut
Reviewed 22 July 2015

The hotel is very outdated and definitely needs to be renovated. Didn't like all the religious stuff they have everywhere, it's a hotel not your home. The staff was very friendly though and we're really helpful especially during breakfast.

Thank Kabonna01
Des Moines, Iowa
Reviewed 19 July 2015

I really enjoyed the friendliness of the front desk personnel and managers! Extremely outgoing and went the extra mile to make us feel most welcome. Very close proximity to the Fairgrounds and restaurants. Great location!

1Thank SparkyLAFS
Montreal, Canada
Reviewed 15 July 2015

The staff and the hotel were a great place for my niece and I to stay while in Springfield for my sons Basketball Tournament. The location is great, the staff so friendly and helpful. WIFI is accessible across the entire property which was great for my teenage niece! I loved the free fruits at the front desk and the complimentary...

2Thank Corinna514
Braintree, Massachusetts
Reviewed 15 July 2015 via mobile

I'm not sure what kind of glasses the other reviewers were wearing here, but this place is not great. The management pics are 7 years old. There were multiple broken out windows. The mural in the pool is half painted over, and looks like it's been sitting half done for awhile.. The couch they wanted me to sleep on looks...

1Thank redxchic
north andover
Reviewed 15 July 2015

good room, excellent service. the city area is not very nice but the staff makes you forget it, the breakfast lady was so nice that my grand child didn't want to leave the hotel and wants to go back. The structure needs some renovation, it is an old building that needs to be updated. I HOPE TO GO BACK NEXT...

1Thank senorasantana
Reviewed 13 July 2015 via mobile

Room smelled bad, like someone died eating generic mac & cheese! :( All the "common" areas were like a sauna! Pool was ICE COLD!!! Volume on TV wouldn't turn up. Will never go there again!! I highly recommend it to people you don't like! ;)

2Thank Skinner54
Sandy Hook, Connecticut
Reviewed 6 July 2015

This is a hotel that caters to the participants and visitors to events at the Big E fair and show grounds. It is located right across the street which is very convenient. The hotel is a little older and a little dated, but generally comfortable and basically clean. Staff could not be nicer and they offer a continental breakfast which...

Thank Jane B
North Billerica, Massachusetts
Reviewed 5 July 2015

My stay here was fantastic. My only complaint is that this hotel has 4 wifi networks with different passwords. I just used the one with the best signal in my room and it worked fine, but it did seem rather odd.

Thank Mike A
Newport News
Reviewed 4 July 2015

Everybody at the desk was excellent, always smiling and looking to do what ever they could. Pleasant surprise on a reservation over the web picking out of the blue. Everybody else we met on our stay seemed to be finding it very nice too. Didn't ever have time to spend time at the pool but peeked in and it looked...

1Thank William V
Windham, New York
Reviewed 1 July 2015

Very nice hotel in a great location. Easy access to all North Hampton has to offer. Very clean, friendly staff and reasonable rates. The only downfall is that the pool is very small so if you pick this hotel because of the pool, you might be disappointed. Knowing this, I would stay here again

Thank lisa h

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Regency Inn and Suites West Springfield

Address: 21 Baldwin St, West Springfield, MA 01089
Region: United States > Massachusetts > West Springfield
Price Range: $121 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Regency Inn and Suites West Springfield 2*
Number of rooms: 48
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Also Known As:
Regency Inn And Suites West Springfield Hotel West Springfield
Regency West Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Regency Inn and Suites West Springfield staff and other travellers.
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Questions? Get answers from Regency Inn and Suites West Springfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the first floor. Quiet and convenient.”
 of 5 bubbles DunedinDuo1747, 18 Oct 2016 | Read review
“We love being near the pool.”
 of 5 bubbles mlperlingiero, 7 Oct 2016 | Read review
“So far all the rooms that I have been in were great.”
 of 5 bubbles SharP55, 7 Oct 2016 | Read review
“Don't stay there.”
 of 5 bubbles jons774, 29 Aug 2016 | Read review
“I believe the whole Inn is quiet I tell you I had the room that next to the stair and we didn hear a anything .”
 of 5 bubbles mildresitar, 21 Jul 2016 | Read review
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