We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We were arrived earlier than check-in, about 2 o’clock in the afternoon. We asked if there was a room available that we could check in early. We were told that there were no rooms available. I found this surprising since it was already late in...More
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 1 week ago
Dear valued guest,
We are so very sorry to hear that you had an unpleasant stay in room 123. We have noted some of the items mentioned for our maintenance staff to fix immediately. Thank you for bringing them to our attention. I am happy...More
Stayed for one night while in area. A large number of friends and family joined us. The small outside area by the barbecue was ideal. The staff was very accommodating to us. Breakfast simple but good. Close to restaurants and shopping. Plan to return when...More
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 3 weeks ago
Thank you kindly for your review of our hotel. It was our pleasure to have you and your family with us during your get together. We hope you choose us again in the future.
We stayed here on a 'stay cation' for our anniversary. I would definitely recommend it. The staff was fantastic, the pool and hot tub were great, we rwally enjoyed it. The room was clean and well stocked. Highly recommend the hotel
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 11 September 2017
Thank you for taking the time to give our hotel a rave review. We are so happy that you chose us and enjoyed your stay. Happy anniversary to you from all of us at Residence Inn, West Springfield.
Cleanliness is more important than style. Our room was clean. Our room was large with a full size fridge and an equipped kitchen. The pool and hot tub were clean and enjoyable.
We slept well and found the A/C to be quiet. The breakfast was...More
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 24 August 2017
Thank you so much for your review. It was a pleasure speaking to you prior to your departure. We hope that next time you come through West Springfield, you get to spend a few extra nights. Have a great day and safe travels.
I want to thank the staff at this hotel for going above and beyond to make our stay enjoyable. Everyone that we came in contact with was pleasant and helpful. They made a concerted effort to get to know us.
The hotel was clean but...More
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 12 July 2017
Thank you kindly for your review. We are so happy to hear that our staff was friendly and helpful during your stay.
Regarding renovations, we are looking forward to future updates of our hotel and understand that the property has begun to show some age....More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$150 - US$201 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Marriott, Hotels.com, Travelocity, Expedia, Booking.com, Priceline, Cancelon, Orbitz, Hotwire and Cheap Tickets so you can book your Residence Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
United States >
Also Known As
Residence Inn West Springfield Hotel West Springfield ,