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Residence Inn West Springfield

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Traveller (56)
Room & Suite (47)
Dining (2)
Overview
  • Excellent32%
  • Very good37%
  • Average18%
  • Poor8%
  • Terrible5%
Travellers talk about
“front desk”(39 reviews)
“living area”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Residence Inn West Springfield
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Offers from Residence Inn West Springfield
Special Offer: Member Rates
Hotel packages
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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All reviewsbasketball courtfront deskliving areastandard faresix flagsrecent staypool and hot tubrooms were very cleandarrellspringfieldhighwaystove
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61 - 65 of 229 reviews
Reviewed 28 September 2015

I generally enjoy staying at a Residence Inn. I like the space & amenities. However, we received a welcome e-mail that stated that there would be premium beer, wine & appetizers on Monday. There was cheese, crackers, & dip, however there was no beer &...More

Thank blondie16
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 29 September 2015

Thank you for choosing our hotel for your travel needs. I am glad that I could clear up the confusion of the email for you. Our hotel does not have a liquor lisence and the link gives an overview of different options that Residence Inns...More

Reviewed 18 September 2015

The staff who work at this hotel are EXCELLENT. My husband and I stayed here after a transfer from California for almost three months. The hotel is managed by a dedicated Manager Alma, hot and welcoming breakfast provided by Ms. Phyllis and the sparkling clean...More

1  Thank Nancy C
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 23 September 2015

Thank you for your amazing review. It is our pleasure to be your "home away from home." We hope to see you again the next time that you are in the area. Have a wonderful day.

Reviewed 8 September 2015 via mobile

Nice 4 night stay to visit family. Large room with comfortable chairs and sofa. The bed was not the best but we were told that all mattresses were to be replaced (not soon enough I might add) . Breakfast was and average. Our only disappointed...More

Thank David P
Response from GMRIWS, General Manager at Residence Inn West SpringfieldResponded 9 September 2015

Thank you for marking us as one of your favorites. So sorry that we were unable to open the pool during your stay. We were unable to determine how long it would take to re-open the pool as we were waiting for the chemicals to...More

Reviewed 7 September 2015 via mobile

For our staying of two night because we where going to Six Flags, to was very cozy. The cleaning of the room was good and in the commons areas too. Our ofer include breakfast and it was variable, fresh and they have the hot stuff...More

Thank Ann I
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 8 September 2015

Dear valued guest, Thank you for choosing our hotel for your Six Flags trip. We are glad you enjoyed your room and the hot breakfast in the morning. We hope that you come see us again when you are in the area. Have a wonderful...More

Reviewed 4 September 2015

We had a very difficult time in finding this place - especially at night. Our GPS gook us to a different location - very undesirable. We had to reconfigure and begin again to find the hotel. Because of MA regulations, no hotel sign was located...More

4  Thank elceecarr
Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 4 September 2015

We are so sad to hear you did not enjoy your stay at our hotel. it is always our intention to provide each guest with a memorable and enjoyable stay. We are tucked away from the main road and as you stated unable to install...More

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Most Booked Properties in West Springfield, MA
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$161 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$161 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (47)
Dining (2)
Questions & Answers
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Room Tips
"top floor away from elevators"
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"away from highways"
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"Ask for room to the back, no other buildings out the window"
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"Spacious, Close to Six Flags"
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