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06/08/2017 07/08/2017
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    Residence Inn West Springfield

    64 Border Way, West Springfield, MA 01089-4626
    Hotel website
    Best prices for your stay
    06/08/2017 07/08/2017
    SAVE US$15
    Traveller (39)
    Room & Suite (34)
    Dining (2)
    • Excellent33%
    • Very good38%
    • Average17%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
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    6 Aug7 Aug
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (220)
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    There are newer reviews for Residence Inn West Springfield
    See the most recent reviews

    71 - 75 of 219 reviews

    Reviewed 14 May 2015 via mobile

    While the hotel could use some upgrades like hallway paint and carpets, the rooms themselves are in good condition. The staff is extremely friendly. My room key didn't initially work, but when they saw me come down again they didn't make me wait in line....More

    2  Thank pjpowers82
    Response from GMRIWS, General Manager at Residence Inn West SpringfieldResponded 15 May 2015

    Dear valued guest, Thank you for taking the time to review our hotel. While we are happy that you found our staff capable of multi-tasking and friendly, we are sorry that you were under the impression that there may be a needle in the bathroom...More

    Reviewed 7 May 2015

    I was recently flooded out of my home. I spent 2 months at this hotel. At a very chaotic time in my life I was given respect, dignity, and a very nice suite. I was always greeted with a smile. I work full time and...More

    Thank Khadijah T
    Response from GMRIWS, General Manager at Residence Inn West SpringfieldResponded 13 May 2015

    Thank you Khadijah for your kind words. We are happy we could be here for you in your time of need. When you can not be in our own house, we are happy to make you feel comfortable and welcome. Thank you for choosing us...More

    Reviewed 25 April 2015

    Overall we enjoyed our time at the Residence Inn. It seems to cater to the business traveler but is also perfect for families. We were able to spread out in a 2 bedroom unit, including a kitchen, eating area and living room. Each bedroom has...More

    Thank MCBsopo
    Response from GMRIWS, General Manager at Residence Inn West SpringfieldResponded 26 April 2015

    Thank you kindly for your review of our hotel. Your comments will be shared with our team and within our organization. We hope to see you again very soon.

    Reviewed 13 April 2015

    My daughter and I stayed here 2 nights for a cheering competition at the Mass Mutual Center in Springfield. This property was in a great location, many dining options, grocery store and shopping right by the hotel. You could even walk to some of the...More

    Thank teo113
    Response from GMRIWS, General Manager at Residence Inn West SpringfieldResponded 14 April 2015

    Thank your for choosing our hotel while attending the cheerleading competition in Springfield. We are excited to host your event again when it comes back to town. Have a wonderful day.

    Reviewed 13 April 2015

    Looking for a great place to stay in West Springfield, MA? WELL SEARCH NO MORE. The Residence Inn Marriott is where you want to be! The staff was efficient, courteous and honest! It all began with my phone conversation with Jamal carter (Assistant GM). He...More

    Thank DeeDeelighted
    Response from GMRIWS, General Manager at Residence Inn West SpringfieldResponded 14 April 2015

    Thank you for your amazing review of our hotel. It has been shared with the entire staff. We feel very proud and excited that we were able to provide you with such exceptional service. We hope to see you again on your next trip to...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Price range
    • US$156 - US$230 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Priceline, Expedia, Booking.com, Hotels.com, Marriott, Travelocity, Hotwire, Cheap Tickets and Cancelon so you can book your Residence Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
    • Also Known As
    • Residence Inn West Springfield Hotel West Springfield ,
    • Marriott West Springfield ,
    • West Springfield Residence Inn ,
    • West Springfield Marriott
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    Traveller (39)
    Room & Suite (34)
    Dining (2)
    Hotel & Grounds (13)
    Bathroom (6)
    Business Centre & Event Rooms (1)
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "away from highways"
    Read review
    "Ask for room to the back, no other buildings out the window"
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    "Spacious, Close to Six Flags"
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    "Rooms away from the highway and higher floors may be better"
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