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Red Roof PLUS+ West Springfield

Booking.comUS$66*
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Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
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Red Roof PLUS+ West Springfield
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252 Reviews from our TripAdvisor Community

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Showing 242: English reviews
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Connecticut
Reviewed 3 weeks ago

The staff at the front desk is always friendly and welcoming. Property is kept neat and tidy. Housekeeping does a great job. Rooms are always clean. This hotel convenient to restaurants and local events at the Eastern States Exposition

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Helpful?
Thank KLHN
Reviewed 3 weeks ago

The rooms are small, but have everything I needed. I stayed with my sister and we both thought our beds were comfy. The weather was very cold and the heater worked really well. For the price it was a good value and convenient to the highway.

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Helpful?
Thank Cynthia P
New Milford, New Jersey
Reviewed 12 December 2016 via mobile

Stopped here because we couldn't make the drive back to Albany. Decent property with friendly staff. Nice updated rooms with a comfy bed. Did the job... If you are in the area, why pay more? Hooters and Five Guys are within walking distance, too. Also, Donut Dip should not be missed.

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Helpful?
Thank alinalbany
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm so glad you stopped by our Red Roof Inn on your way back to Albany. Our friendly staff is always here to make sure your stay is enjoyable. Our updated rooms and premium rooms with the upgraded bedding package make for a great nights sleep for our guests from out of town. Our location is great because there are...

Reviewed 11 December 2016 via mobile

I just moved to the area from Las Vegas. A bug change. I am in the process of getting my apartment and needed somewhere to stay. I booked here based on price with short notice and I can say I've been greatly impressed with my stay. The superior king room has great space, a nice desk and the bed is...

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Helpful?
Thank Alexi B
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

First we welcome you to the area from Las Vegas. I'm happy that you chose to stay with us. We like to think of our Red Roof Inn as your home away from home. Our staff will do everything they can to make your stay enjoyable. Our Superior King room is spacious, comfortable and has everything your need to make...

West Tisbury, Massachusetts
Reviewed 27 November 2016

I have stayed at this facility on many occasions and find it to be consistently a great place to stay. The staff is considerate and helpful and the inn is well maintained. The location is superb with many shopping/eating options close by.

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Helpful?
Thank Dianne P
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I appreciate your staying with us on many occasions. Many of our guests are repeat guests and have been staying with us for years. If we had one thing to say to our guests, it would be we would like our guests to think of us as there home away from home. Our friendly and caring staff works very hard...

Reviewed 25 November 2016

This RRI has a great location, comfy rooms, fantastic staff, and pets stay free. What more could you ask for? Oh right, amazing prices and discounts for NEA members!!! This was easy to find and convenient to where we were visiting. We would stay here again in a heartbeat.

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Helpful?
Thank Doreen P
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm glad you found our location to be easy to find, comfy rooms all at a great price. At Red Roof Inn we work very hard to provide a clean comfy room at affordable competitive prices. Oh and Pets stay for free. We do not charge a pet fee like many of our competitors. Our staff is eager to take...

Scappoose, Oregon
Reviewed 27 October 2016

We were pleasantly surprised @ the price when we dropped into this Red Roof Inn. Then - the room was excellent, the bed - super comfortable, the wonderfully helpful folks @ the front desk and any other employee we encountered while there as well. They helped us with lots of questions and didn't treat us like it was a bother...

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Helpful?
Thank nodogsinhouse
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

Thank you for your comments on your recent stay with us. I'm glad our helpful and friendly staff was able to show you the kind of service that you and all of our guests deserve when they stay at our Red Roof In In West Springfield, Mass location. Our guests comfort and service like in the old days is a...

Reviewed 24 October 2016

I never ever rate anything on this site but I have to for this hotel. I was not expecting much knowing the price was very inexpensive and thinking this was not a "high end brand" hotel. The front desk staff was so professional and pleasant! The grounds were well kept. My room was VERY clean. It was how I would...

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Helpful?
Thank Lori J
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm so happy you found our Red Roof Inn in West Springfield to be to your liking. Just because our rate was inexpensive and we are not a high end hotel, does not mean we do not offer a great clean room and have great service for all of our guests. Our guests satisfaction is our top priority. Our professional...

Edison, New Jersey
Reviewed 13 October 2016

I recently visited Springfield, for a meeting and stayed at the Red Roof Plus. right from Check in the experience was great my room was ready for me for an early check in which I had requested that itself was a great treat, I was addressed by name during the process which made me feel recognized and showed the staff...

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Helpful?
1Thank synergy58
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

Thank you for your comments on your most recent visit to our inn. Our friendly and caring staff is here to welcome you and make sure your stay is enjoyable. We are always willing to accommodate any special requests like early check in at no extra cost when possible. I'm glad that you were pleased with our newly upgraded fast...

Stephentown
Reviewed 11 October 2016

I was here from Thursday until Monday AM. A long enough time to tell what kind of place this was. First I was impressed by the front desk staff who are friendly and accommodating and want you to have a good stay. Second there is ample parking space for your car. Third, the rooms are spacious, clean, and the unit...

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Helpful?
1Thank Barbara H
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review

I'm glad your recent stay with us was an enjoyable one. Our friendly and accommodating front desk staff is here to make sure you have a good stay. Our housekeeping staff is ready to assist you and do whatever they can to ensure that your stay with us meets and exceeds your expectations. Red Roof Inn has always prided itself...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof PLUS+ West Springfield

Address: 1254 Riverdale Street, I-91 at Riverdale Street, Exit #13-A, West Springfield, MA 01089
Region: United States > Massachusetts > West Springfield
Price Range: $98 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ West Springfield 2.5*
Number of rooms: 111
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Also Known As:
Red Roof Inn West Springfield Hotel West Springfield
West Springfield Red Roof Inn
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Questions & Answers

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Questions? Get answers from Red Roof PLUS+ West Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We just got a room and it was great!”
 of 5 bubbles nodogsinhouse, 26 Oct 2016 | Read review
“Ask for a Plus room!”
 of 5 bubbles JaniceS167, 29 Sep 2016 | Read review
“Ground floor rooms hear all the activity in the parking lot, try to get upstairs.”
 of 5 bubbles puckliny, 13 Sep 2016 | Read review
“Ask for a room with a stronger wi-fi signal.”
 of 5 bubbles oncapefamily, 14 Aug 2016 | Read review
“Do not be nervous about the location, once on the Red Roof property, it is taken care of very well, safe, clean....no worries.”
 of 5 bubbles 514marymargaretm, 11 Jul 2016 | Read review
5 of 5
Booking.com
US$66* /night
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TripAdvisorUS$66
Expedia.comUS$70
PricelineUS$66
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*Disclaimer
Prices are for 1 room, 2 adults
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