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Red Carpet Inn West Springfield

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Traveller (10)
Room & Suite (4)
Pool & Beach (1)
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Overview
  • Excellent44%
  • Very good33%
  • Average12%
  • Poor7%
  • Terrible4%
Travellers talk about
“room was clean”(17 reviews)
“six flags”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Wheelchair Access
2 Star Hotel
All hotel details
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Reviews (171)
There are newer reviews for Red Carpet Inn West Springfield
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72
56
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6
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72
56
16
13
6
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All reviewsroom was cleansix flagsan affordable pricecream cheeseoffice staffbagelsdefinitely stay here againplace is cleanno frillsvalue for the moneyequine affairerajmotelfridgecleanlinessspringfieldoj
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51 - 55 of 163 reviews
Reviewed 22 June 2015 via mobile

My boyfriend and I stayed here on our way out of town. We checked in late and woke the woman at the front desk, our reservation was not in their computer when we arrived, but she was very sweet and accommodating despite these "issues". And...More

Thank Katie S
Response from red560carpet, Manager at Red Carpet Inn West SpringfieldResponded 4 July 2015

We thank you for your kind words and appreciation for the services provided! I'll be sure to pass along your praise. We are glad you received the type of service you needed and wanted. We hope to see you again soon!

Reviewed 18 June 2015

I won't be going back. The woman who checked us in was not pleasant at all. We could not understand her and she was rather short with us. Room was very small. Mattress worn, 3 child sized old pillows. I checked for bugs and found...More

Thank Lisa G
Response from red560carpet, Manager at Red Carpet Inn West SpringfieldResponded 4 July 2015

Thank you for your feedback as this allows us to see areas that need improvement. The woman you are referring to is in our housekeeping department and she was filling in for a few minutes while the manager was out running errands. She doesn't fill...More

Reviewed 13 June 2015 via mobile

This motel ruined the rest of my time in MA. The owner overcharged me by $60 and, when confronted, yelled at me and refused to give me my money back. The room, though it had a no smoking sign on the front, smelled of thick...More

1  Thank Amy C
Response from red560carpet, Manager at Red Carpet Inn West SpringfieldResponded 18 June 2015

We do appreciate the feedback, whether positive or negative, as this allows us to provide better service. The extra $60 mentioned was for a different room type than originally booked so it was an actually a rate difference and not an extra charge. Your reservation...More

Reviewed 11 June 2015

Don't let the exterior fool you. A nice place to stay. You can't beat the price! They are in the midst of doing renovations! We had a clean, comfortable room with microwave and mini fridge. Quiet, restful sleep! Close to everything we needed. Owners were...More

Thank Daphne E
Response from red560carpet, Manager at Red Carpet Inn West SpringfieldResponded 18 June 2015

We thank you for your positive feedback. We truly appreciate the feedback as this helps us continue to provide better service! We can't wait to see you again on your future travels!

Reviewed 31 May 2015 via mobile

Stayed here for the second time for us, (with several other family members, 6 rooms in all, who were also very satisfied). Raj was once again very dedicated to insuring our satisfaction. The room was fine, recently renovated, and very clean. This motel is simply...More

Thank Jbarter
Response from red560carpet, Manager at Red Carpet Inn West SpringfieldResponded 3 June 2015

We thank you for you review! We also appreciate the continued business. Raj is humbled by your generous comments and loyalty each time you are in our area. We hope to continue to serve your accommodation needs for the years to come. Safe travels til...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$88 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$88 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (10)
Room & Suite (4)
Pool & Beach (1)
Questions & Answers
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Rudolpho O
24 February 2017|
AnswerShow all 2 answers
Response from redcarpetinn2015 | Property representative |
NO SIR , more information call at 413 733 6678 . thanks .
0
Votes
Room Tips
"Pay for a higher priced room if you want something adequate!!!"
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"Bring ice tray for breakfast."
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"our second-floor room faced the main busy road and the parking lot and it was not noisy"
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"Don't plan on watching too much TV with the elevated screen."
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