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04/03/2018 05/03/2018
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    Quality Inn West Springfield

    1150 Riverdale St, West Springfield, MA 01089-4607
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    04/03/2018 05/03/2018
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    US$117
    US$91
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    Traveller (21)
    Room & Suite (38)
    Dining (7)
    Overview
    • Excellent13%
    • Very good23%
    • Average20%
    • Poor13%
    • Terrible31%
    Travellers talk about
    “highway side” (2 reviews)
    “two nights” (4 reviews)
    “king room” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Rooms
    4 Mar5 Mar
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (130)
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    1 - 5 of 127 reviews

    Reviewed 2 October 2017

    Wishing I had stayed elsewhere. There is nothing "Quality" about this hotel. Check in at the front desk was quick and cold. When we were heading up to our room, hotel maids were yelling in the hallways, on their phones, and wearing socks with slip...More

    1  Thank milquetoast57
    Reviewed 26 September 2017 via mobile

    Really enjoyed my stay at this hotel. Not sure why others have complained re lift as sure it's old but it's not dangerous. I have been in more dangerous lifts in posher hotels. My room was clean & serviced daily. I liked having a microwave...More

    Thank Mocster
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 26 September 2017

    Dear Mocster, Thank you for your feedback and we appreciate such positive remark. We are happy to know that you have enjoyed your stay with us and we look forward to your next visit. Sincerely, Catherine Ooi Hotel Manager

    Reviewed 25 September 2017

    Nice hotel about 5 - 10 minutes from the Big E with traffic it took us about an hour to get back to the fair Saturday night. The room was very clean the only complaint was the pillows on the bed were small so if...More

    Thank D1271IXwilliamh
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 26 September 2017

    Dear Guests, Thank you for your feedback and we are happy to know that you have enjoyed your stay with us. We look forward to your next visit. Sincerely, Catherine Ooi Hotel Manager

    Reviewed 24 September 2017 via mobile

    Definitely some good qualities and some updating needed. Clean nice rooms. Linens were great but beds were a bit hard. Spacious rooms...showers were nice. Pool was nice. Breakfast was decent. Issues with one elevator. Staff was nice and friendly. Definite bonus that hotel had tickets...More

    Thank Shauna L
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 26 September 2017

    Dear Shauna, Thank you for your feedback and we are happy to know that you have enjoyed your stay with us. We apologize for the harder mattress. We look forward to your next visit. Sincerely, Catherine Ooi Hotel Manager

    Reviewed 20 September 2017

    Don't bother with this one, Normally, we have good luck with QI. But this one is a looser. We got no sleep due to noisy neighbor and paper thin walls. The elevator is terrible too. The self serve laundry is in the hallway, sending noise...More

    Thank ColoradoUte
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 21 September 2017

    Dear ColoradoUte, Thank you for your feedback and we are sorry that you did not have a pleasant stay. The self serve laundry is only on 3rd floor and it is for guests convenience. We apologize for the noise coming from them. Typically, guests would...More

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    12345626
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Dry Cleaning
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$96 - US$138 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 114
    • Reservation Options
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    • Location
    • United States >
    • Massachusetts >
    • West Springfield
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    Traveller (21)
    Room & Suite (38)
    Dining (7)
    Pool & Beach (2)
    Business Centre & Event Rooms (2)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Do yourself a favor and walk back out the front door and find another hotel. Or sleep in your car."
    Read review
    "Don't use this place."
    Read review
    "Renovated Rooms ..ASK"
    Read review
    "Sleep in your car is better than these rooms"
    Read review
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