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Hampton Inn West Springfield

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Hampton Inn West Springfield
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541 Reviews from our TripAdvisor Community

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Showing 532: English reviews
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 days ago NEW

Love staying at this hotel! Great location with lots of restaurants near by. I find it always clean and comfortable and they accept my dogs for no fee. I attend a dog show at the Big E every year and love to stay at the Hampton when I do.

Review collected in partnership with Hampton

Helpful?
Thank 426dianef
Smithtown, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

Stayed this weekend for a hockey tournament. Room was very very clean, staff was super friendly and helpful. The breakfast was wonderful and the breakfast area was kept very clean. The waffles were a family favorite! This was one of the best Hampton Inns we have stayed in and we would definitely stay here again. Great value for the money!!

Review collected in partnership with Hampton

Helpful?
Thank momofmultiples2006
vttraveler10
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

The Hampton Inn has been our stopover spot on our way to other states for several times now. We have not been disappointed. The rooms were clean, quiet, and comfortable. The common areas are all clean. Breakfast is simple, but adequate, for a complimentary breakfast. We would definitely recommend this hotel for business or leisure

Review collected in partnership with Hampton

Helpful?
Thank vttraveler10
Sharon T, General Manager at Hampton Inn West Springfield, responded to this review

Dear vttraveler10, Thank you for choosing Hampton Inn when travelling. We appreciate your business at all of our hotels and especially your kind words and recommendation of our location here in West Springfield! Sincerely, Megan Pascale General Manager More 

Alexandria, Virginia
1 review
Reviewed 1 week ago

Overall, a pleasant experience. Friendly and helpful staff, nice room, excellent amenities and very good choices in the free breakfast bar. The digital check in feature was easy to navigate and very efficient.

Review collected in partnership with Hampton

Helpful?
Thank W9476CSdavidl
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear W9476CSdavidl, Thank you for staying and for the great review! We appreciate you taking the time to share your excellent experience with our staff, rooms, and breakfast with others. We look forward to seeing you again next time you're in town. Sincerely, Megan Pascale General Manager More 

Brighton, United States
2 reviews
Reviewed 1 week ago

The Hampton Inn, West Spriendfiend is an excellent setting for business travel needs. The staff are both professional & friendly and there to make your stay as enjoyable & comfortable as possible. I highly recommend this Hampton for your travel needs.

Review collected in partnership with Hampton

Helpful?
Thank Anne Therese M
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear Anne Therese M, Thank you so much for your loyalty to our Hampton Inn when business brings you to the West Springfield area. We enjoy making your stay as enjoyable and comfortable as possible and appreciate your kind words and recommendation to others! Sincerely, Megan Pascale General Manager More 

United States
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

This is my 3rd or 4th visit to stay for an event in the area. The price includes coffee in the lobby, a wonderful breakfast and a friendly staff. The rooms are clean, well stocked, comfortable, quiet and plenty of hot water for 4 people to shower. Nicely located in the area and the breakfast is a wonderful addition as... More 

Review collected in partnership with Hampton

Helpful?
Thank Diane J
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear Diane J, Thank you so much for your loyalty over the years. We're all very happy that you enjoyed our location, service, rooms and breakfast while staying in town for your recent annual event. We look forward to seeing you all again next year! Sincerely, Megan Pascale General Manager More 

Risca, Wales, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
Reviewed 3 weeks ago

Good Hotel - clean and presented very well - breakfast was included not a lot of variety but did the job - the idea of paper plates plastic cutlery and paper cups just isn't appealing when staying at hotels - would be put off staying here again for that very reason

Helpful?
Thank Alan B
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear Alan B, Thank you for choosing us for your recent sightseeing trip to the Springfield area and for your kind words about our cleanliness and complimentary breakfast. All of the select service hotel chains with complimentary breakfasts use the disposable plates, cups and cutlery but the brands have been continuously making efforts to reduce waste and use the most... More 

Hancock, United States
2 reviews
Reviewed 4 weeks ago

I have stayed in the West Springfield Hampton Inn several times over the last few years. This time I noticed an upgrade in service and facilities. If you are traveling with a pet, you can't do better than this hotel.

Review collected in partnership with Hampton

Helpful?
Thank Nancy C
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear Nancy C, Thank you for your loyalty to the property over the years and for acknowledging our continuous efforts to provide the best pet friendly accommodations in the area. We look forward to seeing you again soon! Sincerely, Megan Pascale General Manager More 

Wilmington
Level Contributor
110 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 4 weeks ago

My wife stayed here for a nearby wedding. Good location to see the sights of Springfield. Fitness room small but adequate. What stood out was the breakfast, especially the oatmeal and the fresh fruit for the waffles.

Helpful?
Thank Keith M
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear Keith M, Thank you both for staying and for the 5 star review! We're so happy that you enjoyed the breakfast and hope to see you again next time you're in the area. Sincerely, Megan Pascale General Manager More 

Clinton, Maine
Level Contributor
6 reviews
3 hotel reviews
Reviewed 4 weeks ago

We traveled for over five weeks from Maine to Montana to the Grand Canyon to Tuscon, Az and then back to Maine. The Hotel in West Springfield, MA was the best. The front desk clerk was excellent; she was genuinely interested in our comfort and getting us everything we needed. We were quite happy to learn that our Chihuahua was... More 

Review collected in partnership with Hampton

Helpful?
Thank June W
Megan P, General Manager at Hampton Inn West Springfield, responded to this review

Dear June W, Thank you for making us one of the stops on your recent road trip with your Chihuaha. We take great pride in providing excellent service and appreciate your acknowledgement of our wonderful desk clerk. We hope to see you again some time! Sincerely, Megan Pascale General Manager More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn West Springfield

Address: 1011 Riverdale St, West Springfield, MA 01089
Region: United States > Massachusetts > West Springfield
Price Range: $172 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
Number of rooms: 125
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Also Known As:
Hampton Inn West Springfield Hotel West Springfield
West Springfield Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn West Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from lobby”
 of 5 bubbles birdie11772, 23 Sep 2016 | Read review
“never had a bad one”
 of 5 bubbles howardw431, 21 Sep 2016 | Read review
“A king room size would be the best bet.”
 of 5 bubbles pahess, 8 Jul 2016 | Read review
“There's nothing particularly scenic to see in this area, so room choice didn't seem to matter. Further from the elevator was quieter.”
 of 5 bubbles A7797JBamyc, 6 Jul 2016 | Read review
“I stayed in room 306 and liked that it was quiet as it was not near the elevator or ice machine.”
 of 5 bubbles ConstantRoadster, 29 May 2016 | Read review
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