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Hampton Inn West Springfield

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Traveller (22)
Room & Suite (37)
Pool & Beach (3)
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Overview
  • Excellent53%
  • Very good32%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn West Springfield
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn West Springfield
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (681)
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Traveller rating
340
218
71
27
16
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340
218
71
27
16
Show reviews that mention
All reviewsnice hotelcomplimentary breakfastwithin walking distanceroom was cleanoutdoor poolroom keythe breakfast areaeasy accessrestaurants and shoppingexcellent staygreat place to staymass pikewould definitely stay here againpleasant stayconvenient locationhall of famenew england
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101 - 105 of 672 reviews
Reviewed 1 May 2017

Room floor was wet and smelled badly. Even though we had made reservations well in advance, we were told that there were no other rooms available. Our choice was to either stay in that room or find another hotel at a very late hour of...More

Review collected in partnership with Hampton
Thank I9999HYrickb
Response from Megan P, General Manager at Hampton Inn West SpringfieldResponded 3 May 2017

Dear I9999HYrickb, Thank you for choosing us for your recent stay in the area. I'm extremely sorry about the issue that you experienced upon arrival and wish that we could have resolved it rather than leaving you with the choice of a complimentary night in...More

Reviewed 24 April 2017

This was mainly a typical Hampton. Location was great, staff was friendly, rooms were clean. However, the rooms are very small, it was not a place a family of 4 would want to hang out. There is an outdoor pool, (not open during our stay)....More

Review collected in partnership with Hampton
Thank Scarlettbella
Reviewed 23 April 2017

We had a room on the fourth floor, away from the elevators. The room was very clean and quite comfortable. One of the nice things that we appreciate from Hampton Inn is the quality of the bed linens including the different types of pillows (from...More

Thank mdenson50
Reviewed 16 April 2017

Awesome. I would stay again. The staff was so helpful and the rooms were so comfortable. I would recommend this hotel to all my friends and co workers. I would have liked more points for my stay but in all very affordable.

Review collected in partnership with Hampton
Thank lavellb2017
Reviewed 16 April 2017 via mobile

The hotel itself was ok. It was very clean and comfortable. Whilst we were there were a lot of loud obnoxious people there, holding a birthday party in the lobby seating area for one of their kids. Maybe if the other guests were different I...More

Thank Sara H
Response from Megan P, General Manager at Hampton Inn West SpringfieldResponded 17 April 2017

Dear Sara H, Thank you for staying with us recently and for the feedback on your experience. I'm very sorry to hear about the disturbance from other guests and hope that we have a future opportunity to provide a fully enjoyable stay. Sincerely, Megan Pascale...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$129 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (37)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"3rd and 4th floors were quiet"
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"Stayed in room 240-end room, two queens, close to stairs, away from elevators/ice machine, opposite end from..."
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"Room numbers x27 and higher or away from the highway."
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"Avoid ground floor rooms..."
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