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Hampton Inn West Springfield

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542 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn West Springfield
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Showing 533: English reviews
Weymouth
Reviewed 30 April 2016

Overall a good hotel, a little older and not as updated but the value of pricing was good. the Staff was A1 here. disappointed we could not use the pool as it was under construction or something. Location was great, mattresses were comfortable and the internet was good as well.

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Thank Perry S
NH
Reviewed 29 April 2016

clean comfortable room offering everything I needed to work remotely! Room was nice and quiet! Bed and pillows were super comfortable. Room appears to be recently renovated, but it seems a though they forgot to do the bathroom.

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Thank Kathleen M
West Springfield, United States
Reviewed 27 April 2016

Stayed at this hotel during a weekend trip to Six Flags. This was the cleanest hotel I've stayed in. You would never know that it is pet friendly. Everything was spotless. The staff was wonderful and the complimentary breakfast was well stocked and hot.... which is not always the case with complimentary breakfasts........ I will definitely stay at this hotel...

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Thank James V
Reviewed 26 April 2016

My husband and I usually stay in the Northampton area when visiting our daughter at Westfield State. For a change we stayed in West Springfield mainly because the Hampton allowed us to bring our Cavalier King Charles spaniel, Dexter, and did not charge anything extra for his stay. Other hotels in the area varied from $25 to a ridiculous $100...

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Thank eileenc79
Toronto, Canada
Reviewed 23 April 2016

Literally cutting corners. The corner of the building near the elevator has been built with a diagonal cut, giving more of a curved feel. That's kind of nice. But in the room, the same idea has continued. The bathroom was the smallest we've ever had, mostly because a corner was cut on a similar diagonal when built. Then the vanity...

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Thank Lucky_Eddie
halifax, Canada
Reviewed 19 April 2016

Staff were very friendly and helpful. Food was great and the room was very clean. Definitely would recommend staying here. We had a dog with us and they accommodated our needs to be on ground floor and near exit. They also like dogs

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Helpful?
Thank Janice M
Sharon T, Manager at Hampton Inn West Springfield, responded to this review

Thanks for staying with us and thanks for your feedback. We are glad you enjoyed your stay and hope to see you back soon. Thank You

Syracuse, New York, United States
Reviewed 15 April 2016

We have stayed at this location 3 times. The Regional Sales Director, Tammy is always wonderful when we book block rooms for our AAU team. She is friendly, professional and always responsive. The hotel is clean and the staff are friendly and helpful. Breakfast is great especially for our boys before their games. Every year we have a team gathering...

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Thank TravelinQueen777
bahrain, Bahrain
Reviewed 15 April 2016

relaxing and comfortable, close by all good eating and shopping places, friendly staff and a gr8 housekeeping service, with hhonors points comes a affordable room per night price gr8 bed linen and a decent bf, free coffee service, nothing could go wrong here!

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Thank Hamid N
Tulsa, United States
Reviewed 14 April 2016

It's a "stop over" hotel. If I didn't have to stay for business, I wouldn't. Staff is friendly but overall maintenance is severely lacking. Ownership-management needs to pay attention to small detail as well as large

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Helpful?
Thank Bruce N
Sharon T, Manager at Hampton Inn West Springfield, responded to this review

Dear Bruce N, Thank You for staying with us and thanks for your feedback. We are sorry to hear that our hotel did not meet your expectations but hope to have an opportunity to re-establish your confidence in our operations in the future. We welcome any additional feedback and invite you to share them with us directly. Thank You

Killingworth, Connecticut
Reviewed 7 April 2016 via mobile

Stayed here and the room was very clean, neat, and had been recently updated... The staff , as usual,, was very nice during check in and check out... The location was also great... Not far off of the highway.".............................

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Thank Tech G
Sharon T, Manager at Hampton Inn West Springfield, responded to this review

Thank you for choosing the Hampton Inn West Springfield, we appreciate your wonderful feedback and hope to see you in the near future. Thank You

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn West Springfield

Address: 1011 Riverdale St, West Springfield, MA 01089-4614
Region: United States > Massachusetts > West Springfield
Price Range: $169 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
Number of rooms: 125
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Also Known As:
Hampton Inn West Springfield Hotel West Springfield
West Springfield Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn West Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from lobby”
 of 5 bubbles birdie11772, 23 Sep 2016 | Read review
“never had a bad one”
 of 5 bubbles howardw431, 21 Sep 2016 | Read review
“A king room size would be the best bet.”
 of 5 bubbles pahess, 8 Jul 2016 | Read review
“There's nothing particularly scenic to see in this area, so room choice didn't seem to matter. Further from the elevator was quieter.”
 of 5 bubbles A7797JBamyc, 6 Jul 2016 | Read review
“I stayed in room 306 and liked that it was quiet as it was not near the elevator or ice machine.”
 of 5 bubbles ConstantRoadster, 29 May 2016 | Read review
5 of 5
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