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Hampton Inn West Springfield

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579 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn West Springfield
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Showing 570: English reviews
Weymouth, United States
Reviewed 28 June 2016

I stayed here while my dad was in a local hospital, the staff was friendly and accommodating, the rooms, lobby, and pool were very clean. The location of the hotel is convenient to a variety of restaurants, shopping and grocery stores. I was also given a hospital rate, I didn't know they offered one, but they told me upon booking.

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Helpful?
Thank Rebecca B
Harrisonburg
Reviewed 26 June 2016 via mobile

As grocery prepackaged items are smaller today, so was the room, bathroom and lobby. For the two of us it was fine, but with a third person, it would have been tight. Hotel was fine, typical what the expect at Hampton Inn's. No complaints other than size of room & bath.

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1Thank HokieGuy30
Boynton Beach
Reviewed 25 June 2016

Excellent Location, breakfast, cleanliness, wifi,Location -walking distance to shopping, food, movies and helpful staff. Location. -Just off 91 and 1 mile to Mass Pike. Price for value equates to a solid bargain. You can't do better in the area.

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Thank A5726TIkim
Randolph, Massachusetts
Reviewed 23 June 2016 via mobile

This was a last minute booking as we were driving home and the kids decided to melt down in an epic fashion. Mom and Dad couldn't concentrate to drive, so we decided to make an overnight pit stop. We decided on the Hampton Inn because they do not charge a pet fee, which was great since we had our little...

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Thank Michael C
Oradell, New Jersey
Reviewed 22 June 2016

The quality is as we expect, we only stay at Hampton Inns when we travel. The bedding is luxurious, the staff is always friendly and accommodating, and the breakfast is convenient. We normally stay at your Inn in St. Petesburg, Fl, and this location met the same standards.

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Thank Kathryn M
Covington, Louisiana
Reviewed 19 June 2016

Check in was friendly and efficient on arrival. Once again, the rooms were found to be clean and comfortable. They had a list of area restaurants many of which offered a 10% discount if you presented your room key. Housekeeping apparently is mainly located on the first floor and I found that hallway fairly crowded and busy, making passage with...

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Thank frankly73
Columbia, United States
Reviewed 17 June 2016

While I have stayed at several Hampton Inn's and had a positive experience, I can't recommend the Hampton Inn in West Springfield MA. The carpet in the hall ways was always dirty - regardless of the time of day.

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Thank Eileen C
Sharon T, Manager at Hampton Inn West Springfield, responded to this review

Thank you for your feedback and thanks for staying with us. We apologize for not meeting your expectations. Cleanliness and comfort are our first priority so we will work with our housekeeping team to correct the problem. We understand the condition of the hallway carpet was of concern and will work to make sure this never happen again. Thanks again...

Albany, United States
Reviewed 14 June 2016

Overall accommodations met expectations of Hampton Inn, Preference is to stay at these establishments. Only major concern was inconsideration of quests in adjacent rooms who let their alarm ring repeated over and over and over in early hours of AM. Shower water handle very unique and difficult to operate, and when on water pressure very low.

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Thank Steven H
Queensbury, NY
Reviewed 7 June 2016

This hotel is in an excellent location for shopping, restaurants and activities. My girlfriend and I travel to Springfield once a year for an annual stamping/craft fair held at the BigE. We combine it with some shopping as well. Hotel rooms are large, easy to access, food is excellent, and rooms are very clean. Excellent outdoor pool, to wind down...

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Thank bowsthecat
Waltham, Massachusetts
Reviewed 3 June 2016

The Hampton Inn located in West Springfield has a very convenient location - about six minutes from our destination. The room was well appointed although on the small side, but we did not plan to spend excessive amounts of time inside. A welcome and unexpected plus was the variety of discounts available at neighboring restaurants - something for everyone's culinary...

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Thank DavidandLydia1116

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn West Springfield

Address: 1011 Riverdale St, West Springfield, MA 01089-4614
Region: United States > Massachusetts > West Springfield
Price Range: $154 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hampton Inn West Springfield Hotel West Springfield
West Springfield Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn West Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can actually select your room from an online map showing the location and layouts. I like rooms away from the elevator.”
mdenson50, 23 Apr 2017 | Read review
“Check with the front desk if you have pet allergies.”
GailG124, 1 Mar 2017 | Read review
“We stayed on the 4th floor - no complaints. You can walk to shopping.”
LikesFairness, 7 Feb 2017 | Read review
“Stay away from lobby”
birdie11772, 23 Sep 2016 | Read review
“never had a bad one”
howardw431, 21 Sep 2016 | Read review
5 of 5