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Cape Point Hotel

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460 Reviews from our TripAdvisor Community

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Showing 450: English reviews
Fal River
Reviewed 2 weeks ago

Stayed two nights at this mid Cape hotel for a getaway. Staff was friendly and helpful. Stay included a breakfast voucher for their in-house restaurant. Food was delicious and the service great. If you are a coffee lover, as are my wife and I, the hotel has a great amenity. The hotel has a complimentary coffee station available in the...

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Helpful?
Thank RetirePaul
Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you for your review, and for staying with us. We hope to see you again!

beacon, United States
Reviewed 3 weeks ago

was under the impression you had breakfast included. not the case only a 5$ credit per person towards this. noticed restaurant was pretty empty every morning as there a great many options for breakfast close by i think people are turned off by this policy

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Helpful?
1Thank Richard C
Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you for your review. We have a Bed and Breakfast package that we offer November-May for people staying with us during the week. We had been offering the $5 coupons, which people seemed to enjoy in the past. However, based on feedback like yours we have now given the option of either using the $5 credit towards something off...

Beverly, Massachusetts
Reviewed 4 weeks ago via mobile

This is our "go to" hotel when we stay down the cape, but it has lost its luster lately. It needs a refresh, and the management has changed, which has lead to a mass exodus of good staff that we had became friendly with during our numerous stays. I'm hoping the new management turns it around soon, as we want...

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Helpful?
Thank MBRAATZ22
Orillia, Canada
Reviewed 4 weeks ago

This hotel was fine for the price. We did not use a lot of the available amenities - breakfast, pools, etc. - but the room was fine. It could use some updating - it was a bit 'tired' simply from age. The bigger thing for me was the customer service. The receptionist told us about the hotel in a very...

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Helpful?
1Thank Carol B
Paul_S41922, Manager at Cape Point Hotel, responded to this review

We are very sorry about the customer service experience you received, this is something that is very important to the management team at this hotel. We will be sure to look into this directly and follow up with you on your belongings.

Danielson, Connecticut
Reviewed 4 weeks ago

Every Halloween weekend we take the grandkids on a swim weekend.we have used the point for the past 5 years because they have a kiddie pool. This year we were surprised to find out they were having their first annual Halloween event. They put out a nice buffet,events for the kids and movies at the pool. For a first time...

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Helpful?
Thank santagary
Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you for the review and we are happy you enjoyed our first "Spooktacular" weekend. We look forward to having you back for the second as well!

Halifax, Massachusetts
Reviewed 4 weeks ago

We stayed Columbus Day weekend. The rate was pretty low, so I had low expectations. I'm glad I had not set the bar too high because the Cape Point Hotel is mediocre at best. The decor is very outdated, which is fine if the place is clean, but it wasn't spotless. Check in took forever because one family had multiple...

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Helpful?
Thank CareyD25
Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you for the review, we will be doing some updates to the hotel in the coming months and will be addressing some of the concerns you have mentioned. We will also look into our towel inventory. You may always return the towel after you dry off in your room so you don't have a wet walk back.

new york state
Reviewed 4 weeks ago

It's been quite a while since I've stayed here, but still a lovely motel. Clean rooms, friendly staff, centrally located, and still an attractive competitive pricing, and repeat customers get a $10/night discount if signed up.

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1Thank snoopdoggy
Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you for the review, we are happy you enjoyed your stay! Thank you for highlighting the repeat customer program, this is another benefit of booking direct by calling us.

Seekonk, Massachusetts, United States
Reviewed 27 October 2016

nice overnight stay we had great time at this location they all loved the indoor pool and lots of places to eat close by the pizza was a little under cooked ant the onion rings were awful wil not go to that pizza place again even though it was across the street i walked to pick my order up next...

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Thank Jim K
Paul_S41922, Manager at Cape Point Hotel, responded to this review

We are glad you enjoyed your stay at the hotel! Feel free to ask the front desk about the many local eating establishments in the area to choose from.

Cumberland, Rhode Island
Reviewed 16 October 2016

Just a small comment , love the cape point but when you call to book a room the front desk people never seem to know about any special rates that may be going on during your stay , they just give you the normal room rate , you have to point out the specific special rate . Also they are...

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Helpful?
Thank waltergoulden
Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you for your review and we are happy to have you as a repeat customer. We do appreciate your feedback on customer service as well. We are currently working on giving our front desk staff the tools necessary to keep them informed of all our great deals/specials and theme weekends!

Reviewed 15 October 2016

I LOVE the Cape Point Hotel!! I wish I could take it with me to any city I'm visiting! It's clean, the front staff is very friendly and accommodating, the pool is awesome, and I slept better there than I had in a long time! From check in to check out, you're only regret will not be staying one more...

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Helpful?
Thank Jennifer A
Paul_S41922, Manager at Cape Point Hotel, responded to this review

Thank you very much for your review! We are happy you enjoy your stay with us. We'll see you again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Large inn with indoor and outdoor pools. ... more   less 

Additional Information about Cape Point Hotel

Address: 476 Route 28, Route 28, West Yarmouth, MA 02673-4841
Region: United States > Massachusetts > Cape Cod > West Yarmouth
Price Range: $70 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cape Point Hotel 3*
Number of rooms: 116
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Also Known As:
Hotel Cape Point
Cape Point West Yarmouth
Hotel Style:
#2 Best Value Hotel in West Yarmouth
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Questions & Answers

Here's what travellers have asked, with answers from Cape Point Hotel staff and other travellers.
3 questions
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Questions? Get answers from Cape Point Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor is probably quieter. The floor made loud noises when my kids jumped around.”
 of 5 bubbles CareyD25, 1 Nov 2016 | Read review
“any room 1st floor”
 of 5 bubbles 112jimk, 26 Oct 2016 | Read review
“Choose the top floor, you won't here jumping on beds from above.”
 of 5 bubbles andrewnelson1180, 13 Oct 2016 | Read review
“Close to beaches and downtown Hyannis”
 of 5 bubbles jim323, 13 Oct 2016 | Read review
“Rooms facing the parking lot are way too loud.”
 of 5 bubbles jpompjr, 19 Sep 2016 | Read review
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