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Not much good to say for this place. Dirty drawers, not cooking pots, pans, dishes - nothing at all. Mismatched cabinets. Peeling laminate. Very disappointing. We usually like Extended Stays. This is not one where we would return.More
Response from Manager_11525, Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 31 October 2016
Thank you for taking the time to provide your feedback about our hotel. Please know that we are sincerely sorry that your stay did not meet our standards that we typically provide. We can assure you we are sharing this review with our team and...More
While the outside of the hotel looks decent, do not let the online pictures deceive you. It is the most filthy, disgusting, dirty, and inhuman hotel to stay in. it smells like dog/cat feces. Worst, I was denied a refund after checking out early to...More
Thank Marie P
Response from Manager_11525, Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 17 October 2016
Thank you for providing feedback regarding the events that took place during your recent stay with us. It upsets me to hear that we did not provide you with a clean and pleasant stay. This is certainly not the impression we like to give to...More
Dirty reception great receptionist Raul I think was his name. Room on 1st floor dirty sink and toilet. Opened curtain and looked into other guests eyes. No blinds for privacy so left curtains closed. Cleaned toilet with chlorox wipes which I always carry. Told receptionist...More
Response from Manager_11525, Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 29 September 2016
I received a copy of your review, and wanted to take a moment to personally respond. The conditions you described is unacceptable, and I sincerely apologize for your experience. Thanks to your comments, we will be working with our staff to find out where the...More
I have also stayed at this ESA on several occasions and found it to be very nice and well maintained. The staff are very friendly and pleasant. The grounds are fairly well maintained, too. The rooms are nice and clean and housekeeping does a good...More
2 Thank Derek R
Response from Manager_11525, Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 12 September 2016
We appreciate you taking the time to write a review and for choosing to stay with us. I am pleased to read our staff was very welcoming and you favored how well our staff maintained the condition of the exterior and the rooms. Thank you...More
Hotel caters to business travellers for seven nights or longer. Parking was usually in back. Pool was clean and a highlight of the property. No servicing of sheets or towels for stay less than 7 nights, but staff happy to exchange. Kitchenette useful. Stretch to...More
US$98 - US$122 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay Deluxe - Westborough Hotel Westborough