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Extended Stay America - Boston - Westborough - Computer Dr.

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Traveller (29)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent23%
  • Very good13%
  • Average29%
  • Poor12%
  • Terrible23%
Travellers talk about
“esa”(4 reviews)
“kitchenette”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (72)
There are newer reviews for Extended Stay America - Boston - Westborough - Computer Dr.
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31 - 35 of 71 reviews
Reviewed 15 August 2016 via mobile

Hotel caters to business travellers for seven nights or longer. Parking was usually in back. Pool was clean and a highlight of the property. No servicing of sheets or towels for stay less than 7 nights, but staff happy to exchange. Kitchenette useful. Stretch to...More

2  Thank Fred C
Reviewed 25 July 2016

Made a reservation at a nearby extended stay property. Got there to be told their computer system was down so we had to go to this property. The clerk wasn't at the front desk and had to be dragged away from his conversation in the...More

2  Thank wactuary
Response from Manager_11525, Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 9 August 2016

Thank you for taking the time to write a review of your stay. The check in trouble and confusion you described is unacceptable, and I sincerely apologize for your experience. I am reviewing the training of our staff to ensure that this type of circumstance...More

Reviewed 23 July 2016

I had a negative experience at the Extended Stay America; I was catcalled by intoxicated men, the hotel staff is unprofessional, the rooms are not furnished (silverware, plates, bowls, etc.) as promised, the internet connection (wifi) is TERRIBLE, the rooms are not cleaned (the garbage...More

1  Thank Mlyonsxyz
Response from Manager_11525, Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 9 August 2016

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding some of our other guests is truly regrettable. We are very sorry for your experience. We provide all the kitchen items upon request so...More

Reviewed 20 July 2016 via mobile

No wifi except in lobby, no real breakfast (one pot of coffee in the lobby in the morning), no gym... The room are big, not very clean and noisy. Kitchen was useless as no oven or microwave or forks/knives. Not to mention it's in the...More

Thank Nicolas R
Response from Manager_11525, Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 9 August 2016

Thank you for the feedback about your stay at our hotel. Please accept our most sincere apologies that you found your stay unsatisfactory. Your comments are so important to us. We are sorry that our free Wi-Fi was not working correctly for you. We are...More

Reviewed 6 June 2016 via mobile

This place was a nightmare from the start. Upon my requested early check in I received a key that had room 109/107 scratched out and rewritten in black ink was my new room 307. I asked why I couldn't get my original room and was...More

Thank DB2012_12
Response from Manager_11525, Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 9 June 2016

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that the nonsmoking rule was not fully enforced and that our hotel’s high cleanliness standards were not properly met. Moving forward, I will review our cleaning...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Meeting Rooms
Laundry Service
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$99 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$99 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (29)
Room & Suite (12)
Dining (1)
Pool & Beach (1)
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Room Tips
"Any room in the front of the hotel has a problem with night security light spilling over into the room."
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"Check out the room first before accepting it"
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"Go shopping first."
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"go somewhere else"
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