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Extended Stay America - Boston - Westborough - Computer Dr.

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Extended Stay America - Boston - Westborough - Computer Dr.
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47 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Boston - Westborough - Computer Dr.
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Showing 46: English reviews
Warminster, Pennsylvania
Reviewed 28 July 2014

Walk into the lobby and the rugs are still dirty and covered with oats from breakfast. The bathroom is the lobby is dirty and disgusting. The room smelled like it hasn't been properly cleaned is months. The microwave door was rusty. We asked for another microwave and the lady at reception didn't even apologized for the condition of the room....

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1Thank Glory T
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. The conditions of the lobby and your room that you described are unacceptable. Please accept our apologies. We will be re-training our housekeeping staff to ensure our entire hotel is cleaned to our standards every day. We are grateful for the feedback you provided...

Sofia, Bulgaria
Reviewed 23 July 2014

I been in this hotel for a week. Generally I think that the americans hotels are overpriced.This one too.Good think was : smiling people, fast service,clean room, Bad part is: wi-fi is existing but as I understand it was not free, as I expect.The american style breakfast ( brown water and something else .It's not my dream definitely.Otherwise I like...

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Thank CHRISTO I
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

Christo - Thank you so much for sharing your experience with us. It's great to hear that you enjoyed your clean, comfortable room and that our staff provided you with friendly service; however, we are sorry that our grab-and-go breakfast did not meet your expectations. We offer coffee, muffins, granola bars, oatmeal, and fresh fruit each morning for our guests...

Reviewed 6 July 2014

This was an average stay, however hopefully it will make improvements and next time will be better. The room needs to be professionally cleaned and the furniture cleaned and fixed properly. The pricing at should be clarified at reservation. It was quiet and the have great service response time

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Thank nyla o
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

Thank you so much for sharing your experience with us. It's great to hear that our property was quiet for you and that your needs were met with quick customer service; however, we do apologize that the cleanliness and condition of your room did not meet expectations. I will be meeting with my staff to review our cleanliness standards and...

Houston, Texas
Reviewed 19 June 2014

There are three ESA properties in Westborough, within a stone's throw of each other, and I have stayed at all three, first time at this location. I travel extensively, and am in an ESA, somewhere in the country, almost nightly. These three are among the top of the dozens and dozens I have stayed in. All deserve a ranking of...

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Helpful?
Thank Roger H
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed our great staff, your spacious room and the cleanliness of our hotel. I will be sure to share your kind remarks with our team. Thank you for continuing to choose Extended Stay America. We hope to see you again soon.

Briarcliff Manor, New York
Reviewed 14 June 2014

Absolutely HORRIBLE experience! I only stayed for one night but the service and the room was disgusting. So this hotel deserves ZERO stars. I am not too picky and just want a nice, clean room but was fairly disappointed. First, they gave me a smoking room which I did not request and after calling front desk to request for another...

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Thank S P
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that the room didn't meet your expectation. Your comments were reviewed by the staff, and we will be addressing how we handle room situations such as yours during sold out nights to make sure your experience is not repeated. I am...

Reviewed 11 June 2014 via mobile

Booked ES for my parents stay in MA. Staff was great and took good care of them dispite fire alarms, cigarette smoke wafting into room, sleepers not prepped with mattress, busted water pipe and police going door to door.

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Thank Greer J
Middlebury, Vermont
Reviewed 15 May 2014

I LOVED my room! I could happily have stayed for longer than the one night that I was there. After weeks of searching for a place to stay for a conference in a nearby hotel that was already full, I learned about this Extended Stay America. Not only was it half the price of the other hotel, but this Extended...

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Thank Sunfl0werVT
Manager_11525, Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to welcoming you back in the future!

Bolton, United Kingdom
Reviewed 17 February 2014

I checked in and got ready for a shower after a long journey. An inmate on the ground floor decided to start cooking and set off the fire alarms. In the interests of propriety I put on some clothes and met all the other guests on the front drive. The police and fire brigade soon joined us and eventually we...

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Helpful?
2Thank SCIII
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies regarding your lost pajamas and our lack of response. We strive to always respond to our guests and there needs. Still, we are pleased that you found the staff to be friendly and that you enjoyed your first stay in...

Cotuit, Massachusetts
Reviewed 31 January 2014

The staff was friendly and happy. The room was comfortable and convenient. The location was perfect for the business I had in the area. It was right off two major highways. I would stay there again. It had a very homey feel.

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Thank PanLag
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

Thank you so much for posting a review of our hotel. I’m happy that our staff was able to provide you with an enjoyable stay. It’s great to hear that you enjoyed your comfortable room and our convenient location. It would be our pleasure for you to repeat your experience with us in the future.

Weston, Massachusetts
Reviewed 19 December 2013

Loved this place - great staff, excellent location - large, clean room. Felt like home. Kitchen was convenient and there were enough utensils and plates for basic meals. It's a hotel, not a bed and breakfast so I wasn't expecting anything more than the basic tea/coffee, oatmeal breakfast offerings. The laundramat was clean and everything functioned well. The bed was...

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Helpful?
2Thank Jon C
Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr., responded to this review

Jon - I appreciate you taking the time to write such a wonderful review. I am glad to read that you were pleased with the room and the service that our staff provided. We strive to provide our guests with a “home away from home” and I'm so happy we accomplished that goal! The staff and I would like to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Off-site fitness center available. ... more   less 

Additional Information about Extended Stay America - Boston - Westborough - Computer Dr.

Address: 1800 Computer Dr, Westborough, MA 01581-1751 (Formerly Extended Stay Deluxe)
Region: United States > Massachusetts > Westborough
Price Range: $114 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Boston - Westborough - Computer Dr. 2.5*
Number of rooms: 112
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Also Known As:
Extended Stay Deluxe - Westborough Hotel Westborough
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Questions & Answers

Questions? Get answers from Extended Stay America - Boston - Westborough - Computer Dr. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Upper floors are better.”
 of 5 bubbles 983dond, 31 Aug 2016 | Read review
“try to find a better place”
 of 5 bubbles sherrrrry, 6 Sep 2015 | Read review
“always google for coupons for the room. I did and saved $50 on top of the great rate”
 of 5 bubbles krysta2009, 6 Aug 2015 | Read review
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