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    Extended Stay America - Boston - Westborough - Computer Dr.

    1800 Computer Dr, Westborough, MA 01581-1751
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    30/07/2017 31/07/2017
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    US$109
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    Traveller (29)
    Room & Suite (11)
    Dining (1)
    Extended Stay America - Boston - Westborough - East Main Street
    46 reviews
    #4 of 9 hotels in Westborough
     
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    Overview
    • Excellent20%
    • Very good10%
    • Average29%
    • Poor13%
    • Terrible28%
    Travellers talk about
    “esa” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Extended Stay America - Boston - Westborough - East Main Street
    46 reviews
    #4 of 9 hotels in Westborough
     
    Red Roof Inn Boston - Southborough/Worcester
    274 reviews
    #1 of 2 hotels in Southborough
     
    Hampton Inn Boston - Westborough
    96 reviews
    #1 of 9 hotels in Westborough
     
    Doubletree Hotel Boston/Westborough
    723 reviews
    #2 of 9 hotels in Westborough
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (60)
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    There are newer reviews for Extended Stay America - Boston - Westborough - Computer Dr.
    See the most recent reviews

    41 - 45 of 59 reviews

    Reviewed 18 August 2014

    I have a serious issue with the quality of cleanliness. The room with king bed and sofa sleeper costed about about $109 for longer stay , but the quality of cleanliness was low. Managers were good (particularly , I think a Lady called Lucy) ....More

    Thank SOUMITRA D
    Response from Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 22 August 2014

    Thank you for providing us with details about your stay. We sincerely apologize that we were unable to provide the additional cleaning services that you requested. Your comments were reviewed by our staff, and we are working to make sure your experience is not repeated....More

    Reviewed 15 August 2014

    First off, the hotel comped us for the entire price of the one night stay which was clearly helpful. The staff was very helpful, but I would go somewhere else next time. The elevators and hallway painted a bad picture of what type of cleanliness...More

    Thank Terrapin4J
    Response from Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 22 August 2014

    The feedback provided in your review is much appreciated. Please accept our most sincere apologies for cleanliness issues that you mentioned. Your comments were reviewed by our staff, and we will be doing additional training and hiring more staff members to make sure your experience...More

    Reviewed 9 August 2014 via mobile

    We arrived to find a smaller than average room. The room was not very clean and was next to the noisy elevator shaft. The bed was rock hard and made noise every time I moved. We picked this location because of the outdoor pool. However,...More

    Thank Beth G
    Response from Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 12 August 2014

    I really appreciate you taking the time to write a review of your experience with us. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am reviewing cleanliness standards with our housekeeping staff to...More

    Reviewed 28 July 2014

    Walk into the lobby and the rugs are still dirty and covered with oats from breakfast. The bathroom is the lobby is dirty and disgusting. The room smelled like it hasn't been properly cleaned is months. The microwave door was rusty. We asked for another...More

    1  Thank Glory T
    Response from Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 30 July 2014

    We received a copy of your review, and wanted to take a moment to personally respond. The conditions of the lobby and your room that you described are unacceptable. Please accept our apologies. We will be re-training our housekeeping staff to ensure our entire hotel...More

    Reviewed 23 July 2014

    I been in this hotel for a week. Generally I think that the americans hotels are overpriced.This one too.Good think was : smiling people, fast service,clean room, Bad part is: wi-fi is existing but as I understand it was not free, as I expect.The american...More

    Thank CHRISTO I
    Response from Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 25 July 2014

    Christo - Thank you so much for sharing your experience with us. It's great to hear that you enjoyed your clean, comfortable room and that our staff provided you with friendly service; however, we are sorry that our grab-and-go breakfast did not meet your expectations....More

    Extended Stay America - Boston - Westborough - East Main Street
    46 reviews
    #4 of 9 hotels in Westborough
     
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    723 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Refrigerator in room
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    Details
    • Price range
    • US$104 - US$138 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 112
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Extended Stay, Priceline, Expedia, Travelocity, Orbitz, TripOnline SA, Hotwire, Cheap Tickets and Cancelon so you can book your Extended Stay America - Boston - Westborough - Computer Dr. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Westborough
    • Also Known As
    • Extended Stay Deluxe - Westborough Hotel Westborough
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    Traveller (29)
    Room & Suite (11)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (33)
    Bathroom (1)
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    Questions & Answers
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    Room Tips
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