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Doubletree Hotel Boston/Westborough

773 reviews
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Traveller (68)
Room & Suite (33)
Pool & Beach (6)
Overview
  • Excellent42%
  • Very good36%
  • Average16%
  • Poor4%
  • Terrible2%
Travellers talk about
“double tree”(29 reviews)
“warm cookies”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Doubletree Hotel Boston/Westborough
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (773)Write a Review
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All reviewsdouble treewarm cookieshockey tournamentbreakfast buffetnice hotelbusiness tripclean roomshot tubbusiness travelersnice staygreat place to staybed was comfortablefitness centereasy accessfront desk staffconvenient locationyogurt
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111 - 115 of 754 reviews
Reviewed 30 January 2017

Friendly staff, great value and comfortable rooms. I enjoyed my stay and will come back again next year. Staff went out of there way to make you feel welcomed. The warm cookie was a nice touch at check in. Many thanks.

Review collected in partnership with DoubleTree by Hilton
Thank X6727ZLjimb
Response from Scott S, General Manager at Doubletree Hotel Boston/WestboroughResponded 1 February 2017

Thank you so much for the great review and feedback about our staff. We are extremely pleased to see that you enjoyed our hotel and of course the cookie! We look forward to seeing you next year.

Reviewed 24 January 2017

Kept everything simple, rooms, bedding, shower, amenities. Was in town for two days, needed the bed and shower mostly, bedding was very comfy, shower was magnificent. The HH awards Internet connection helped and was easy to connect. Nothing was overdone and felt right at home...More

Review collected in partnership with DoubleTree by Hilton
1  Thank 516erici
Response from Scott S, General Manager at Doubletree Hotel Boston/WestboroughResponded 25 January 2017

On behalf of the staff and myself, thank for the kind words about our staff and our hotel. We are extremely delighted you enjoyed your stay with us and felt at home. Thank you and we hope to welcome you back in the near future.

Reviewed 23 January 2017

Nice hotel - heaters are loud and can't be turned off. Turning the system off, it still wakes up the fan and blows cold air. You can set a temperature, but the unit will run and blow cold air or hot air all the time....More

Review collected in partnership with DoubleTree by Hilton
Thank brianjP4658JF
Response from Scott S, General Manager at Doubletree Hotel Boston/WestboroughResponded 25 January 2017

Thank you for your recent review of the Doubletree by Hilton Westborough. We are sorry to hear that your experience was not up to standards. We strive for the best customer experience and it appears we have fallen short in many areas. Be assured that...More

Reviewed 22 January 2017

Nice hotel - typical Doubletree. Good food in the restaurant (but the service is very slow) The "Keyless" lock on the door (using an app on your phone) was terrible - save yourself the headache and ask for a key card.More

Thank Rick R
Response from Scott S, General Manager at Doubletree Hotel Boston/WestboroughResponded 23 January 2017

Thank you for taking the time to submit a review of your recent experience at our hotel. On behalf of our entire team, we are sorry that we fell short in certain areas specifically with digital key and our restaurant service. I can assure you...More

Reviewed 20 January 2017

Everyone was very helpful and friendly. The staff were efficient and welcoming (the warmed cookie at check-in is a great perk!). The room itself was very clean and spacious. The food was great, too, which I wasn't really expecting!

Review collected in partnership with DoubleTree by Hilton
1  Thank A3159KKmaryb
Response from Scott S, General Manager at Doubletree Hotel Boston/WestboroughResponded 23 January 2017

Thank you so much for the kind words about our staff the food and our hotel. Our team members work extremely hard to satisfy our guests and we are happy to hear we have succeeded. We hope to welcome you back in the near future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$117 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (68)
Room & Suite (33)
Pool & Beach (6)
Dining (5)
Hotel & Grounds (41)
Bathroom (14)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Katfull
28 September 2016|
AnswerShow all 6 answers
Response from Derek R | Reviewed this property |
Yes. Normal check-in is 3 p.m. But, you can get an early check-in. Just not too early. I think they will let you check in about 2-3 hours early, with no additional charge. I checked in at 12:30 p.m. and they did not charge... More
1
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Picklepod
21 April 2016|
AnswerShow all 2 answers
Response from scfernandez | Reviewed this property |
Honestly not sure, my stays there have been less than a week at a time.
0
Votes
tray218
1 December 2015|
Answer
Response from gregmNY | Reviewed this property |
It is about a 25 min drive.
0
Votes
Room Tips
"Ask for the quiet wing which does not face the highway."
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"Executive floor was quiet"
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"Set back from the road, noise was not a problem during my stay."
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"Go elsewhere for more options in meals"
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