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Extended Stay America - Boston - Westborough - East Main Street

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Traveller (10)
Room & Suite (13)
Dining (2)
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Overview
  • Excellent41%
  • Very good20%
  • Average13%
  • Poor16%
  • Terrible10%
Travellers talk about
“manager joe”(2 reviews)
“little things”(2 reviews)
“fitness center”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2 Star Hotel
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Offers from Extended Stay America - Boston - Westborough - East Main Street
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (65)
There are newer reviews for Extended Stay America - Boston - Westborough - East Main Street
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11 - 15 of 63 reviews
Reviewed 18 September 2017

My family and I are so impressed with Heather, Diane and Joe. Bending backwards to ensure accommodations were booked and ran smoothly. Every question answered completely! Talked to residents and they love it there too!More

1  Thank happyfan2014
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 19 September 2017

It was our pleasure having you as our guest at Extended Stay America. We are delighted to know you loved the excellent service provided at the front desk. I will surely share your compliments with Heather, Diane and Joe for a job well-done. We hope...More

Reviewed 11 September 2017

First, let me start by saying, looks are deceiving. As a traveler, this has by far been the worst experience in my life at any hotel. The rooms appear to have been renovated, but the staff some not all was very unprofessional. The communication from...More

Thank ncsj1980
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 11 September 2017

It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. I would also like to...More

Reviewed 2 September 2017 via mobile

We stopped here for over night stay on our way to Maine . The staff could not have been nicer. The room was very nice and clean . Would definitely pick to stay here again. It was close to couple nice local restaurants too.

Thank judyb2153
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 3 September 2017

Judy, we are delighted you chose to stay at Extended Stay America. It’s a pleasure knowing you loved your spotless room and the excellent service we provided. We can’t wait to welcome you back soon. Sincerely, General Manager

Reviewed 13 August 2017

After seeing the reviews of this hotel on line I wasn't expecting much...but as we were only staying one night, had a small animal with us and it was a very convenient location I booked the room. We were pleasantly surprised....the room was clean, the...More

Review collected in partnership with Extended Stay
Thank cheryllM9990YL
Response from 00esa, Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 13 October 2017

Thank you for choosing to stay at Extended Stay America. We are delighted to know you and your furry friend enjoyed the time with us and were impressed with the comfort of your well-equipped room. It was a pleasure hosting you, and we look forward...More

Reviewed 6 August 2017

A friend recommended me this hotel, and she was not wrong "this place is awesome". The people in the front desk and everybody who work in the hotel are very friendly. They definitely make me feel that this hotel was an extension of my home!...More

Thank Monica E
Response from 00esa, General Manager at Extended Stay America - Boston - Westborough - East Main StreetResponded 7 August 2017

Monica, thanks for being our guest at Extended Stay America - Boston - Westborough - East Main Street. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$95 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$95 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
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Traveller (10)
Room & Suite (13)
Dining (2)
Questions & Answers
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catslmd
11 October 2014|
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Response from Heidi H | Reviewed this property |
I'm not sure what WPI is... There is definitely no meat in the breakfast. It is grab and go so there was oatmeal packets, fruit, and granola bars. The only drinks that were available was coffee.
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Room Tips
"we were on the second floor and it was still quiet"
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"I do not recommend."
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"if you are bringing your pet ask for a room by an exit"
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"All the rooms are good. Second and third story are a bit quieter, however."
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