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Holiday Inn Express Hotel & Suites Westfield

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Traveller (3)
Room & Suite (12)
Dining (4)
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Overview
  • Excellent29%
  • Very good43%
  • Average21%
  • Poor4%
  • Terrible3%
Travellers talk about
“mass pike”(26 reviews)
“room was clean”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Westfield
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (187)
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Traveller rating
55
74
41
8
7
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LanguageEnglish
55
74
41
8
7
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All reviewsmass pikeroom was cleanstate universitywarm cinnamon rollsfree breakfastheating unitstayed here for one nightsix flagsthe breakfast areawaffle makerhard boiled eggsa great staywould recommend this hotel to anyoneyogurtroom ratewould stay here againthird floor
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61 - 65 of 185 reviews
Reviewed 19 June 2015

Overnight stay was excellent and our room was clean and bed very comfortable, the check in person was friendly and kind ~ we enjoyed the free breakfast which consisted of both hot and cold items, would recommend this to travelers along the Mass Pike, business...More

Thank waddyfarm
Response from Nathan B, General Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 29 July 2015

Dear Guest, Thank you so much for taking a moment to provide us with some feedback. I was incredibly pleased to hear that you had enjoyed your overall stay with us including starting your day off right with our Express Start breakfast! We truly pride...More

Reviewed 3 June 2015

Stayed here overnight on our way to Maine. Room was clean. However the bed was uncomfortable. Woke up with a sore back. Continental breakfast was nothing to brag about, but it was at least filling. Have stayed in Holiday Inn Express hotels before that were...More

1  Thank arrdee2014
Response from Nathan B, General Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 8 June 2015

Dear Guest, Thank you so much for taking the time to provide us with some feedback. I would like to extend our sincerest apologies with regards to your stay falling short of expectations. I can assure you that your comments have been documented and will...More

Reviewed 26 May 2015

I reserved a large block of rooms for my Wedding in early May 2015. 1. The hotel is very clean, spacious, and has everything you need. The suites are nice and spacious with a small "living room" area. 2. Arlie, the sales manager was unbelievable....More

Thank Tyler B
Response from Nathan B, General Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 16 June 2015

Dear Guest, Thank you so much for taking the time to provide us with feedback from your stay. I was absolutely delighted to hear that your wedding party had enjoyed their accommodations and that our sales manager, Arlie, had been so accommodating. I can assure...More

Reviewed 14 April 2015 via mobile

Our family of 4 needed a hotel along the Mass Pike, for a quick overnight. This hotel was very convenient to the highway. It was super clean and the staff was incredibly friendly. Junior checked us in Friday night, and he was awesome! Offered my...More

1  Thank Krista T
Response from Nathan B, General Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 29 April 2015

Dear Guest, Thank you so much for taking the time to provide us with some feedback. I was absolutely delighted to hear that you had enjoyed your overall stay with us including our staff services. I will be sure that Junior receives your kind words....More

Reviewed 18 January 2015 via mobile

We stayed one night at this hotel because my son had a sports tournament in the area. The previous night we stayed with the team at a different hotel at which we were not comfortable for several reasons related to the hotel's upkeep and clientele....More

Thank TheSecretVagabond
Response from Nathan B, General Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 30 January 2015

Dear Guest, Thank you so much for taking some time to provide us with feedback. I was delighted to hear that our staff had been so accommodating and that you had enjoyed our hotels amenities during your stay. We truly pride ourselves on providing a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$117 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (12)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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carlene m
11 May 2017|
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Response from Trayw4 | Reviewed this property |
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Room Tips
"The third floor corner rooms are very quiet."
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"3rd floor was quiet"
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"Ask for the third floor if you're looking for peace and quiet."
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"Room 318 was larger than others in our party"
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