We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Express Hotel & Suites Westfield

HIExpress.comUS$105*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Holiday Inn Express Hotel & Suites Westfield
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

170 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Holiday Inn Express Hotel & Suites Westfield
See the most recent reviews
Showing 168: English reviews
Madison, Wisconsin
Reviewed 31 December 2013

We were traveling through the area on our way to New Hampshire for Christmas. Danny Rivera at the front desk was very friendly. He made our night after a long days drive. The room was good and the bed was very comfortable. Breakfast the next morning was hot and just what we needed before we headed on our way.

 Report
Helpful?
Thank Susan W
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. It was a pleasure to hear that you had enjoyed your overall stay including starting the day off right with our Express Start Breakfast. We pride ourselves on providing a truly great guest experience. Thank you again for your comments and we hope to have you...

Illinois
Reviewed 27 December 2013

The hotel looks very nice from the outside, but finding anybody inside that is working is the challenge. At check in, we had to wait for a person to show up at the front desk. And during the 3 day stay, that seemed to be a constant theme, nobody home. The room was furnished fine, we had one of the...

 Report
Helpful?
Thank Coachdolan
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking a moment to provide us with feedback from your recent stay. We would like to extend our sincerest apologies with regards to the inconveniences that you had experienced. I would like to assure you that your comments have been documented and will be utilized in order to improve upon our overall services....

Vermont
Reviewed 23 December 2013

I have stayed here before and this visit was unique in that there were a couple of minor issues. it's a newer hotel, on the edge of an industrial area. the first room we were given had an odor, like someone had eaten a pizza with onions inside. we were promptly and cheerfully moved to another room and the young...

 Report
Helpful?
Thank BellWildFire
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking the time to provide us with some feedback from your stay. It was wonderful to hear that your overall stay was enjoyable and that our staff was able to resolve your concerns. We strive to provide our guests with a truly great guest experience. Thank you again for your comments and we...

Indianapolis, Indiana
Reviewed 30 November 2013

Most of the Holiday Inn Express motels we have stayed in have been built in recent years so everything is in great shape. We've never found a bad one. We stopped at this one last in the evening so we just needed a place for the night. We were traveling through eastern MA at the peak season for the changing...

 Report
Helpful?
Thank DSStephens
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you kindly for taking the time to provide us with some feedback. It was truly great to hear that we had met all expectations and that you had enjoyed your overall stay with us. We greatly appreciate your continued loyalty and hope to have you visit us again soon.

Westford
Reviewed 25 November 2013

The hotel room was clean, quiet and the front desk staff Danny Rivera is professional and greets everyone enthusiastically. The continental breakfast was well stocked, nothing was stale, restocked continuously and the breakfast area kept clean.

 Report
Helpful?
Thank Tim J
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking some time to provide us with your feedback. It was wonderful to hear that Danny made for a memorable check-in experience and that your stay had been enjoyable, including starting your day off right with our Express Start Breakfast. We hope to have you visit us again whenever you're in the area.

Boston, Massachusetts
Reviewed 21 November 2013 via mobile

First off.im a huge fan of h.I Express. They are consistently clean.up to date and conveniently located. This is no exception. Literally straight off exit 3 on mass pike on a new plot of land set back from traffic noise on edge of industrial park.Despite the presence of multiple tractor trailers on perimeter. No noise at all. One of the...

 Report
Helpful?
Thank scrapmetal
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for taking a moment to provide us with some feedback. It was truly a pleasure to hear that you had enjoyed your overall stay and that you were able to relax and be yourself. We greatly appreciate your continued loyalty and look forward to having you visit us again soon.

Portsmouth, Rhode Island
Reviewed 19 November 2013

This hotel is right off the Mass Pike at exit 3. They offer free breakfast and the rooms are clean and quiet. We were impressed with, believe it or not, the height of the vanity/sink. Some hotels have such low sinks your back breaks just to brush your teeth. At breakfast Logan cooked bacon just for us. Enough to feed...

 Report
Helpful?
Thank Kathy K
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with some feedback regarding your recent stay. It was certainly wonderful to hear that you had enjoyed your room accommodations as well as getting the day started with our Express Start Breakfast. We strive to provide our guests with a truly great guest experience. We hope to have you...

Falmouth, Maine
Reviewed 16 November 2013

We found the hotel to be a great value. Very neat, very clean, and their front desk personal was extraordinary. We were greeted by Danny Rivera and he was courteous, friendly and just a happy person. It was a pleasure being greeted by such a positive young man. We will be back again and I hope that Danny will be...

 Report
Helpful?
Thank Eugene F
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking a moment to provide us with your feedback. It was fantastic to hear that your overall stay was enjoyable and that our Guest Service Representitive, Danny, was so accommodating at check-in. Danny is truly one of our rising stars at the front desk. We hope to have you visit us again in the near...

Reviewed 16 November 2013 via mobile

We had a great experience being taken care of by Danny on check in. He was very helpful and courteous and made us smile. The room was very clean and amenities comfortable. The internet is a little slow. If we stop back in the area, we are likely to stay at this hotel again. Thank you

 Report
Helpful?
Thank Bob D
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with feedback from your stay. It was truly great to hear that our Guest Service Representitive, Danny, was able to assist you and that your overall stay was enjoyable. We hope to have you visit us again soon.

Ottawa, Canada
Reviewed 12 November 2013

This is our hotel of choice when visiting Westfield area. The hotel is very well maintained including common areas and rooms. Standard Holiday Inn décor with comfortable beds. Suites have an extra seating area and include fridge, microwave and desk for electronics. One preventative item we noticed this time, they are now wrapping mattress in a zip liner. This is...

 Report
Helpful?
Thank bestfamilyadventures
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking a moment to provide us with your feedback. I was very pleased to hear that you were able to relax and enjoy your overall stay with us. We look forward to having you visit us again whenever you're in the area!

31 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3)
Viewed
Room/Suite (2)
Viewed
View from Room (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (8)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (1)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (5)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Westfield
7.5 km away
Homewood Suites Holyoke-Springfield/North
13.4 km away
Hampton Inn & Suites Springfield/Downtown
8.7 km away
Hampton Inn West Springfield
Hampton Inn West Springfield
#1 of 17 in West Springfield
586 reviews
Show Prices
Show Prices
Show Prices
13.1 km away
Hampton Inn Chicopee/Springfield
17.8 km away
D. Hotel & Suites
D. Hotel & Suites
#2 of 5 in Holyoke
790 reviews
8.5 km away
Red Roof PLUS+ West Springfield
Red Roof PLUS+ West Springfield
#5 of 17 in West Springfield
259 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Westfield, Massachusetts Hotel Convenient to the Mass Turnpike The new Holiday Inn Express & Suites in Westfield, MA nestled in the foothills of the Berkshires, offers easy access to I-90 and is just a short drive from the city of Springfield and Bradley International Airport (BDL). The 100% non smoking Holiday Inn Express & Suites is just minutes from the Basketball Hall of Fame, Six Flags New England and Blandford Ski Area, the Holiday Inn Express & Suites Westfieldis perfect for families or individuals who are looking for lodging in Westfield. A short drive will bring you to the Quadrangle in Springfield, home to a variety of museums. For those who love to shop, we are also close to Holyoke Mall. Conveniently located near Atlas Copco, Mestek and General Dynamics as well as Noble Hospital, Amelia Park and Westfield State College. Our Westfield, MA hotel is ideal for business travelers who plan to attend meetings in Westfield. We can host your next event in our meeting room and help you stay connected with our free high-speed Internet access. While lodging in Westfield, MA take the time to enjoy a swim in the heated indoor pool or work out in the fitness center. You can eat well every morning at our free Express Start hot breakfast bar featuring our signature cinnamon rolls. Check out our great Westfield hotel deals and book your stay. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Westfield

Address: 39 Southampton Rd, Westfield, MA 01085-1319
Region: United States > Massachusetts > Westfield
Price Range: $166 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Westfield 2.5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Orbitz, Expedia, Hotwire, Priceline, Booking.com, Travelocity, Cancelon, TripOnline SA, Cheap Tickets, HotelQuickly, HotelsClick and Hotel.de so you can book your Holiday Inn Express Hotel & Suites Westfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Westfield
Holiday Inn Express Westfield
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Westfield staff and other travellers.
1 question
Ask a question
Questions? Get answers from Holiday Inn Express Hotel & Suites Westfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 318 was larger than others in our party”
NYYanks1974, 20 Jan 2017 | Read review
“Top floor is usually quietest wherever you go...”
JamesD2013, 17 Oct 2016 | Read review
“Avoid the rooms across from the laundry!”
Galear, 24 Jul 2016 | Read review
“Rooms in the back-right face a main drag for tractor trailers coming off I-90, so can get noisy with them going by every once in a while.”
cmkd_2007, 3 Jul 2014 | Read review
“Remember, the aircon is controlled from the wall and not the device.”
winterson66, 23 Jun 2014 | Read review
5 of 5
HIExpress.com
US$105* /night
View Deal
Hotels.comUS$105
Orbitz.comUS$105
PricelineUS$105
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates