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Quality inn Westfield

PricelineUS$76*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$95*
US$76*
Great Deal
US$81*
US$81*
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Quality inn Westfield
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81 Reviews from our TripAdvisor Community

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Showing 80: English reviews
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Brooklin, Maine
Reviewed 1 week ago via mobile

After checking out I looked at the billing detail and saw an add on charge for the safety vault in the room. I don't recall any disclosure at checkin and certainly no explanation at checkout. We had no need to use this feature and only assume it's a gotcha. A far better practice would be to let you opt in...

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Helpful?
Thank wshwindsong
Scott F, Manager at Quality inn Westfield, responded to this review

We are sorry that you did not see the safe charge option at the time of check in. We will be happy to refund you the $1.50. We are sorry that you feel that the $20.00 pet charge per 3 nights stay is excessive but it is our policy. And we do hope that you will stay with us again...

Cortland, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 3 October 2016

Twice now we have needed a hotel for an overnight stop on trips following an annual weekend trip to a conference north of Boston, and the Quality Inn at Westfield, MA has met our requirements very well. It is convenient to the Mass Pike exit with plenty of free parking and as on a previous stay, our room was clean...

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Helpful?
Thank DAH1806
About Hotel's Favourite Review
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Hyannis, Massachusetts
Reviewed 28 December 2016

Arrived at 0530 after driving 17 hours! Charged and paid for full day (hoped they would give me a break. They were not crowded.) Stayed Friday morning (0530) and left Tuesday morning. Clean! Staff friendly. Made the best at spending Christmas in motel room 1000 miles away from kids. Furthest I've been from kids for holiday since I was making...

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Helpful?
Thank Williamb1975
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear William, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Danvers, Massachusetts
Reviewed 28 November 2016

Stayed here for my daughters graduation from Westfield state university. Clean rooms. comfortable beds. Hotel very convenient to the college and attractions Would definitely stay again. Recommend hotel

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Helpful?
Thank kimc1023
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Kim, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. And congratulations on your daughters graduation from Westfield State University!! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of...

Milton, Vermont
Reviewed 21 November 2016

We had a very good experience at the Westfield Quality Inn. Our room was very clean and comfortable and the staff were pleasant and helpful. It was nice being able to bring our dog there. He was warmly welcomed also and not just tolerated. We would definitely stay there again should the need arise. It is conveniently located right off...

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Helpful?
Thank kimburbo
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Kim. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We love pets, I'm glad that Mr. Hunter enjoyed his stay with us as well. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...

Syracuse, New York
Reviewed 14 November 2016

We were in town, just for one night. The room was very clean and the bed was very comfortable. The halls are a little run down, but I feel that they're doing some updating. Breakfast was good as usual and the bacon was everyone's favorite. My only complaint, we had a room on the back side of the building that...

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Helpful?
Thank Bethany L
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Bethany, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Reviewed 4 November 2016 via mobile

Decided to make our way down to southwick before a dirt bike race on Sunday and stayed at the comfort in. It was a great stay and a great price, the room was awesome the people were friendly and very accommodating. We only stayed for one night, but would definitely come back!

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Helpful?
Thank Taylor L
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Taylor, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. One little thing though we are a Quality Inn not Comfort Inn. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...

Manchester, New Hampshire
Reviewed 12 September 2016

Shower didn't drain well. Standing ankle deep in soapy water. Same room a couple months ago, same problem, mentioned it, no change this time. Sink drain actually diconnected on this visit (9/9/2016), air gap between sink pipe and trap. Noticed it because of the sound of water running onto the floor. Hmmm... It is also a good idea to check...

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Helpful?
Thank 67AustinHealey
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Austin, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are aware of problem with the shower...

Rome, Italy
Reviewed 5 September 2016

This place is amazing. Polite and welcoming owners, clean, one of the few places with great and abundant breakfast included in the price. The rooms are spacious and everything worked fine, the tv, the fridge, coffee machine, showers. Can warmly recommend to all, who are looking for a safe and sweet goodnight's sleep.

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Helpful?
Thank Panther L
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear Panther, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Montgomery, Texas
Reviewed 23 August 2016 via mobile

Stopped after a long day on the road and the weather started to get bad so we opted to stay here. Room was clean, it was quite and the beds were pretty comfortable. Breakfast was ok but nothing special. The price for the room was fairly high at $100 + tax. I would suggest anyone staying here should stop at...

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Helpful?
Thank markchristy
Scott F, Director of Sales at Quality inn Westfield, responded to this review

Dear markchristy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality Inn Westfield Massachusetts conveniently located on route 10/202 off exit 3 on I-90. This Quality in is just minutes away from downtown Westfield and Springfield, and several area attractions including: The Westover Air Force Base, NaiSmith Memorial Basketball Hall of Fame, Eastern States Exposition, Six Flags New England, The Mass Mutual Center, Yankee Candle, and the Holyoke Mall. The Quality Inn is a completely Smoke Free and Pet Friendly perfect for business travelers, families and individuals seeking quiet, clean, and friendly accommodations in Westfield Mass. We invite all our guests to enjoy our complimentary Q breakfast hot and fresh every day. Stay connected with coworkers, friends, or family with our free hi-speed wireless internet, and business center. Or take some time out to relax in our outdoor seasonal pool. Also, be sure to check out our great special offers, and packages. For Corporate and Group rates please contact our Director of Sales for more information. ... more   less 

Additional Information about Quality inn Westfield

Address: 2 Southampton Rd, Westfield, MA 01085 (Formerly Econo Lodge)
Region: United States > Massachusetts > Westfield
Price Range: $110 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality inn Westfield 2.5*
Number of rooms: 57
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Also Known As:
Econo Lodge Westfield
Westfield Econo Lodge
Econolodge Hotel Westfield
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Questions & Answers

Here's what travellers have asked, with answers from Quality inn Westfield staff and other travellers.
1 question
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Westfield, Massachusetts
over a year ago

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Questions? Get answers from Quality inn Westfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor, on parking lot side. Doors open to inner hall way and to outside. Great way to walk dogs and load/unload.”
Williamb1975, 28 Dec 2016 | Read review
“Ask for a room facing the parking lot :)”
BethanyL103, 14 Nov 2016 | Read review
“Rooms on the side away from the parking lot may be quieter as guests depart in the morning.”
DAH1806, 2 Oct 2016 | Read review
“Odd number rooms on first floor open to parking lot. Easy to unload!”
Williamb1975, 25 Oct 2015 | Read review
“Ask for second floor, quiet room in the back. They do overlook the parking lot but are amazing quiet.”
susansL8396AP, 13 Oct 2015 | Read review
5 of 5
Priceline
US$76* /night
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Booking.comUS$81
TravelocityUS$81
TripAdvisorUS$76
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Prices are for 1 room, 2 adults
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