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Residence Inn Boston Westford

176 reviews
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Traveller (35)
Room & Suite (26)
Dining (3)
Overview
  • Excellent55%
  • Very good32%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(29 reviews)
“hotel includes”(2 reviews)
“friendly desk”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Residence Inn Boston Westford
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (176)Write a Review
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All reviewsfront deskhotel includesfriendly desklots of nice restaurantsmicrowave popcornfull kitchenbreakfast attendantquiet cul de sacdecent stayfree dinnerbasketball courtnearby officeshome away from homeexercise roombusiness tripyogurtwedding guests
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21 - 25 of 175 reviews
Reviewed 29 July 2017 via mobile

Parking was tough but found a spot. Room was awful. Thermostat was broken totally A/c in window was Loud and broken. Guy at the desk kept saying sorry. Room hot and humid. He said he had no other ideas on how to help me. He's...More

Thank Sherri O
Response from Cheryl P, General Manager at Residence Inn Boston WestfordResponded 1 August 2017

Hello Sherri, I am sorry that you were dissatisfied with your recent stay with us. I can understand you disappointment and want you to know that the maintenance issues that were in your room have been addressed. We hope that you will give our hotel...More

Reviewed 26 July 2017

Checked in late and the room was reserved. Spend 1 night in hotel, had a small issue in the AM, the bill was slid under my door in the early AM, I went down for breakfast and upon arrival back at room the door lock...More

Thank ConnecticutCycleMan
Reviewed 15 July 2017

Beds were hard but it's always a comfortable set up with an extra room. Bathroom wasn't exceptionally clean however. Used the laundry facilities which was very helpful on a road trip. Had some of the mac and cheese offered which was not so great. Breakfast...More

Thank cctravelerCctx
Reviewed 11 June 2017

Three of us on a 7 day trip staying at 5 different hotels, a whirlwind for sure. This Residence Inn was our last stay and hands down the best. The rooms where very clean and comfortable, the staff were friendly and knowledgeable and the breakfast...More

Thank donella24
Reviewed 10 June 2017

I stayed here for 7 nights while working in the area on a business trip. The service at this particular Residence Inn is subpar to others I have stayed at. For starters, housekeeping leaves a lot to be desired. Several of the days the trash...More

Thank Joseph H
Response from Cheryl P, General Manager at Residence Inn Boston WestfordResponded 13 June 2017

Dear Joseph, I would like to apologize for the unpleasant experience that you had recently at our hotel. Thank you for bringing this matter to my attention. I will share your comments with our housekeeping supervisor and operations manager so that we may address this...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$130 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (35)
Room & Suite (26)
Dining (3)
Questions & Answers
Ask a question
GayeMark S
30 November 2015|
AnswerShow all 3 answers
Response from ChampCamp | Reviewed this property |
The breakfast buffet changes hot items each day. There is usually something like sausage patties or bacon at the hot stand along with either eggs or pancakes or breakfast burritos, but unless you ask a manager, you probably... More
0
Votes
massmom64
28 October 2015|
Answer
Response from Cheryl P | Property representative |
Hello-Thank you for your interest in our Residence Inn. We are pet friendly and would charge a one time non refundable pet fee of $100 for your furry family members.
0
Votes
Room Tips
"We asked for a room closest to the stairs so that it was easier for us to take our dog out for walks."
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"If you're travelling with children, ask for a suite where the living room divides the suite and the..."
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"I stayed in Room 206 - well away from the elevator - very quiet"
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"2 bedroom suites are excellent"
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