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Parking was tough but found a spot.
Room was awful. Thermostat was broken totally
A/c in window was Loud and broken. Guy at the desk kept saying sorry. Room hot and humid. He said he had no other ideas on how to help me.
Thank Sherri O
Response from Cheryl P, General Manager at Residence Inn Boston WestfordResponded 1 August 2017
I am sorry that you were dissatisfied with your recent stay with us. I can understand you disappointment and want you to know that the maintenance issues that were in your room have been addressed. We hope that you will give our hotel...More
Checked in late and the room was reserved. Spend 1 night in hotel, had a small issue in the AM, the bill was slid under my door in the early AM, I went down for breakfast and upon arrival back at room the door lock...More
Beds were hard but it's always a comfortable set up with an extra room. Bathroom wasn't exceptionally clean however. Used the laundry facilities which was very helpful on a road trip. Had some of the mac and cheese offered which was not so great. Breakfast...More
Three of us on a 7 day trip staying at 5 different hotels, a whirlwind for sure. This Residence Inn was our last stay and hands down the best. The rooms where very clean and comfortable, the staff were friendly and knowledgeable and the breakfast...More
I stayed here for 7 nights while working in the area on a business trip. The service at this particular Residence Inn is subpar to others I have stayed at. For starters, housekeeping leaves a lot to be desired. Several of the days the trash...More
Thank Joseph H
Response from Cheryl P, General Manager at Residence Inn Boston WestfordResponded 13 June 2017
I would like to apologize for the unpleasant experience that you had recently at our hotel. Thank you for bringing this matter to my attention. I will share your comments with our housekeeping supervisor and operations manager so that we may address this...More
Response from ChampCamp | Reviewed this property |
The breakfast buffet changes hot items each day. There is usually something like sausage patties or bacon at the hot stand along with either eggs or pancakes or breakfast burritos, but unless you ask a manager, you probably... More
The breakfast buffet changes hot items each day. There is usually something like sausage patties or bacon at the hot stand along with either eggs or pancakes or breakfast burritos, but unless you ask a manager, you probably wouldn't know too far in advance which hot options will be offered. Usually on most days you can get hard boiled eggs, yogurt, and fruit.