We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewshighway sideroad noisecomplimentary breakfastboiled eggsvery pleasant staythe breakfast areagreat place to stayyogurtnice breakfastthe hotel is cleanbusiness tripindoor pooleasy accessbed was very comfortableconvenient locationinnsma
For someone that hates being away from home, what a wonderful nights sleep! I was trapped in the area due to a blizzard and the hotels closest to my office were booked. I found a room here, and I will never stay with another chain...More
Review collected in partnership with Hampton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Pamela M
Response from Dawn T, Manager at Hampton Inn & Suites Westford - ChelmsfordResponded yesterday
Thank you for the exceptional scoring you gave to our Westford Team and Property. I will share this with the staff at our next meeting. Please know that it is a pleasure seeing that a valued guest left Happy. Your Home Sweet Home is here...More
We chose this hotel because it was outside of Boston, not far from Concord/Lexington. We enjoyed using the spaghetti like roads to get to Old Orchard House and Walden Pond. It was also more reasonable in price. We used the handy laundry room on the...More
Thank Ron L
Response from Dawn T, Manager at Hampton Inn & Suites Westford - ChelmsfordResponded 2 December 2017
Thank you for completing the Hilton guest survey from your recent stay. I certainly appreciate your positive scoring in all areas and will share this with all at tomorrow's staff meeting. It is a pleasure knowing that a valued guest had a Happy stay. I...More
We stayed one night due to an extended power outage in our neighborhood. We were in king suite. The room was clean, spacious and very comfortable. Loved the small kitchen with sink, microwave and small fridge. Could easily stay longer comfortably. There are a number...More
Response from patharring2n, General Manager at Hampton Inn & Suites Westford - ChelmsfordResponded 1 week ago
Thank you for your positive compliments for our Westford property. Unfortunately, when power goes out for two days, we discard any food item that can potentially be harmful to our guests in accordance with the Westford Board of Health.
I appreciate your understanding....More
Pleasant welcome from Gadi. I stay here on average six times per year but will not again Until they update the property.
Chipped in the small rooms, burnt out lights in the bathroom, small old TVs with remotes that take forever to change the channels,...More
1 Thank mkline62
Response from patharring2n, General Manager at Hampton Inn & Suites Westford - ChelmsfordResponded 2 weeks ago
I am so sorry that our property did not meet your expectations. I will certainly advise ownership of your view.
Have a good day..
The amount of time that be spent at this location is quantifiable in months, rather than days. I’ve been staying at this location for many years, yet I’ve never felt compelled to provide feedback until now.
The location is great, the breakfast is above average...More
Response from patharring2n, General Manager at Hampton Inn & Suites Westford - ChelmsfordResponded 4 weeks ago
Thank you so much for your kind words for Gadi and our Westford Team. Yes, Gadi is certainly a model for all of our associates! Unfortunately our fitness room is small and hopefully this will be part of our next hotel renovation.