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When we went to check in, the hotel had no record of our reservation. We were checking in about an hour before having to leave on a shuttle for a wedding.
They checked both of our names, and also our reservation id number. Nothing was...More
Thank Megan C
Response from arianamitchell120, General Manager at Courtyard by Marriott Boston Dedham/WestwoodResponded 1 week ago
Dear Megan C,
Thank you for taking the time to share feedback from your stay at the Courtyard Boston Dedham/Westwood. I apologize that we were unable to find your original reservation. Your reservation was booked through a third party and they transmitted your information incorrectly...More
1. I chose this hotel because it is near AMTRAK. First of all, the clerk told me on the phone that it is "across the street". Well, it is, but you first must walk through the big hotel parking lot, then down a grassy embankment...More
Response from arianamitchell120, General Manager at Courtyard by Marriott Boston Dedham/WestwoodResponded 2 weeks ago
Thank you for taking the time to provide feedback from your recent stay at the Courtyard Boston Dedham/Westwood. We strive to deliver exceptional hotel experiences during your travels and unfortunately, it appears that we fell short of our goal during your stay. Please...More
Stayed 3 nights. This property is located directly next to a commuter train station. We took the train into downtown Boston everyday for sightseeing. The name of the station is "Route 128" and the name of the route is "Providence/Stoughton". Note that as it is...More
Stayed overnight for a wedding. Found the hotel to be very clean inside and the room was extremely clean and modern. Entrance was a little weird the way it is layed out, also a little dirty with cigerette butts on the ground and some sort...More
Brand new property. Friendly staff, Breakfast crowded but served timely. Food was very good. Starbucks coffee. Room was spacious and bedding very comfortable. Will return again. Amtrak station located just outside hotel. 2 restaurants also located just outside hotel. Very convenient.